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Calne Family Health Centre

Broken Cross, Calne, Wiltshire, SN11 8BN

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Access Guide

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Overview (Calne Family Health Centre)

Toilet and Changing Facilities (Calne Family Health Centre)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located ahead and left from the entrance to the main building.
    • The transfer space varies between left and right in the toilets with adaptations.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking (Calne Family Health Centre)

  • Car Park View
    • The car park is located in front of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 340cm (width) x 465cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 110cm.
    • The nearest designated bay is 15m from the reception entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff and visitors only.
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main Building)

  • This entrance is located at the front of the main building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide .
  • If approaching via the ramp to the right of the entrance, the hand rail is on the left going up.
    If approaching the via the ramp to the left of the entrance, the hand rail is on the right going up.
  • There is an entry system at a height of 130cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 130cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Entrance (Reception)

  • This entrance is located at the front, left of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide .
  • If approaching via the ramp to the right of the entrance, the hand rail is on the left going up.
    If approaching the via the ramp to the left of the entrance, the hand rail is on the right going up.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 90cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.

Reception (Calne Family Health Centre)

  • The reception is located ahead from the reception entrance.
  • The distance from the reception entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 81cm.
  • There is not a lowered section at the desk.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Getting Around (Calne Family Health Centre)

  • There is step-free level access throughout all areas.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels vary due to the use of large glazed walls.

Room (Waiting Room)

  • The room is located ahead and to the left from the main building entrance.
  • The distance from the main entrance is 13m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 71cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left from the main building entrance.
    • The distance from the main building entrance is 9m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens both ways and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 223cm (width) x 273cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 210cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There is no dropdown rail for the toilet.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 78cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 115cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a nappy/incontinence items bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 89cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left from the main building entrance.
    • The distance from the main building entrance is 10m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 92cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 190cm (width) x 258cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 122cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 93cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 91cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • There is not a hand dryer.
    • The hand dryer is 99cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a nappy/incontinence items bin and a pedal bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.