You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 17:00.
• Tuesday 08:00 - 17:00.
• Wednesday 08:00 - 17:00.
• Thursday 08:00 - 17:00.
• Friday 08:00 - 14:30.
• Saturday Closed.
• Sunday Closed.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The Health Centre is located near to the centre of Calne.
    From the north, the main road to use is Oxford Road which connects with The Pippin and Broken Cross on which the venue is located.
    From the west, use Curzon Street which connects with The Square, Wood Street and then Oxford Road.
    From the south, the A4 or A3102 connect with Curzon Street. The road on which the venue is located, Broken Cross, must be approached from The Pippin. There is no access to the Health Centre if Abberd Way is used to access The Pippin.
  • There is a large free car park at the front of the Health Centre accessed from Broken Cross.
    The car park has two Blue Badge bays which are approximately 22 metres from the Reception Entrance of the Health Centre.
• By Bus View
  • The nearest bus stop to the venue, called The Pippin, is on Oxford Road approximately 0.2 miles from the venue.
    The stop is served by bus 55, run by the Stagecoach and runs from Swindon to Chippenham.
• By Train View
  • The nearest station is Chippenham which is 7.5 miles from the Health Centre.
• Useful Links View
  • Bus times and services.
  • To view the web page described above click here (opens in new tab).
  • Train times and services with Great Western Railway.
  • To view the web page described above click here (opens in new tab).
  • Chippenham Station.
  • To view the web page described above click here (opens in new tab).

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does have a dedicated car park.
  • The car park is located at the front of the building off Broken Cross.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 2 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 340cm x 460cm (11ft 2in x 15ft 1in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are not parking charges for the car park.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and concrete.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 22m (24yd 2in) from the Reception Entrance.

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

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• Bus Stop(s) View
  • There is not an onsite bus stop.
  • The nearest bus stop to the venue, called The Pippin, is on Oxford Road approximately 0.2 miles from the venue.
    The stop is served by bus 55, run by the Stagecoach and runs from Swindon to Chippenham.
• Drop-off Point(s) View
  • There is a/are clearly marked onsite drop-off point(s).
  • There is a designated drop-off point at the front of building.
  • The drop-off point is approximately 25 metres from the Reception Entrance.
    There is a dropped kerb with tactile paving from the drop-off point.
    The route to Reception Entrance is then via is a ramped pathway with a slight gradient and a handrail to the right.

You are on Outside Access (Reception). Skip to the next section.

Outside Access (Reception)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 90cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located at the front of the building, to the left and right of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up.
• Comments View
  • There is a second ramp ahead from the entrance which leads from the drop-off point (photographs 6 and 7).
  • The ramp has a slight incline of less than 1:20.
  • Approaching from the drop-off point, the ramp has a handrail on the right going up and is in excess of 150cm wide.

You are on Outside Access (Main Building). Skip to the next section.

Outside Access (Main Building)

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• Entrance Details View
  • This information is for the entrance located at the front of the main building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 93cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located to the left and right of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up.
• Comments View
  • The second part of the main ramp has a handrail on the left going up (photograph 3).
  • There is a second ramp ahead from the entrance which leads from the drop-off point (photographs 6 and 7).
  • The ramp has a slight incline of less than 1:20.
  • Approaching from the drop-off point, the ramp has a handrail on the right going up and is in excess of 150cm wide.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located at the front of the building on the left.
  • The reception point is approximately 4m (4yd 1ft) from the reception entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • The lighting levels are good.

You are on Getting Around The Building. Skip to the next section.

Getting Around The Building

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• Access View
  • There is step free access throughout the building.
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is carpet, vinyl and stone.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails with a rounded or oval profile are not provided in corridors.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is not consistent throughout the building.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Waiting Area(s) (Main Building). Skip to the next section.

Waiting Area(s) (Main Building)

• There is a/are waiting area(s) along the circulation route(s).
• There is a mixture of seating with and without armrests.
• There is sufficient space for a wheelchair user in some of the waiting areas.
• There is not a/are not flashing fire alarm beacon(s) within the waiting area(s).

You are on Accessible Toilet(s) (Left Transfer). Skip to the next section.

Accessible Toilet(s) (Left Transfer)

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • This accessible toilet is located to the left after you enter from the main building entrance.
  • This accessible toilet is approximately 6m (6yd 1ft) from the main building entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The door opens inwards.
  • The door is locked by a lever twist.
  • The door is light.
  • The width of the accessible toilet door is 92cm (3ft).
  • The dimensions of the accessible toilet are 192cm x 257cm (6ft 4in x 8ft 5in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 123cm (4ft).
  • There is a dropdown rail on the transfer side.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the toilet.
  • There is a/are pedal bin disposal units.
  • There is not a flashing fire alarm beacon within the toilet.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a standard shelf within the accessible toilet.
  • The shelf is not between 90cm and 100cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 93cm (3ft 1in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 92cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 100cm (3ft 3in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located to the left after you enter from the main building entrance.
  • The shared toilet(s) is/are approximately 5m (5yd 1ft) from the main building entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is available.
  • There are vertical grab rails on both sides of the seat and a horizontal rail on the left.
  • The tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the shared toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 84cm (2ft 9in).