Access Guide
Overview (Edgware Community Hospital - Main Building)
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About
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- This is a community hospital with multiple services available.
- Services available in the venue include: A number of services are provided from Edgware Community Hospital. Also the Edgware Birth Centre and Neurological Rehabilitation Centre are both based here.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest underground station is Burnt Oak.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- The lower ground floor, ground floor and first floor can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request) and audio (on request).
- Reception can help with taxi bookings.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: Nursing and Disability Handling.
Toilet and Changing Facilities (Edgware Community Hospital - Main Building)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilet with adaptations is located to the left as you enter via the hospital main entrance and in the rear West wing of the hospital.
- All toilets with adaptations have a left hand transfer space.
- The male and female toilet facilities are located to the left as you enter via the hospital main entrance.
- The male and female toilet facilities are located within the rear West wing of the hospital.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the accessible toilet in the rear West wing of the hospital.
Parking (Car Park A - Patient and Visitors Pay and Display Car Park)
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Car Park
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- The car park is located in front of the Edgware Community Hospital - Main Building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 7 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 300cm (width) x 465cm (depth).
- The hatched/marked zones vary between bays.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 40m from Edgware Community Hospital - Main Building main entrance.
- The most accessible route from the Blue Badge parking has step-free level access and a slight ramp or slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located in the middle of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
Parking (Car Park B - Patients, Visitor Pay and Display and Staff Permit Car Park)
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Car Park
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- The car park is located to the rear right of the Edgware Community Hospital - Main Building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 463cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 137cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 25m from the Parkinson's Unit entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and staff permit holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located in the middle of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Edgware Community Hospital - Main Entrance)
- This entrance is located at the front of the Edgware Community Hospital main building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is an intercom at a height of 138cm.
- The intercom calls the security office.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 152cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 159cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Entrance (Edgware Community Hospital - Walk-in Centre)
- This entrance is located at the front and on the right of the Edgware Community Hospital main building main entrance.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 160cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double manual doors .
- The second set of doors open by sliding.
- The width of the opening is 159cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Entrance (Edgware Community Hospital - Day Surgery)
- This entrance is located to the left of Edgware Community Hospital Car Park B.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 120cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double manual doors .
- The second set of doors open away from you.
- The push pad for the automatic doors is at a height of 104cm.
- The width of the opening is 86cm.
- The second set of doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 103cm.
- The second set of doors did not open the whole way during the time of survey, reducing the width.
- There is step-free level access as you enter.
Entrance (Edgware Community Hospital - Birth Centre)
- This entrance is located towards the rear left of Edgware Community Hospital Car park B, on the right of the Day surgery.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a steep gradient.
- There is an intercom at a height of 135cm.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 142cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 130cm.
- There is an intercom to exit.
- There is a second set of double manual doors .
- The second set of doors open both ways.
- The width of the opening is 142cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Entrance (Edgware Community Hospital - Parkinson's Unit)
- This entrance is located at the rear of Edgware Community Hospital Car park B.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is an intercom at a height of 131cm.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The doors open towards you.
- The width of the opening is 75cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors are permanently held open.
- The width of the opening is 144cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Entrance (Edgware Community Hospital - Rear Hospital Entrance)
- This entrance is located at the rear of the hospital main building, by Westgate House.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 102cm.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 170cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
Reception (Edgware Community Hospital - Main Reception)
- The reception is located directly ahead as you enter through the Edgware Community Hospital main entrance.
- The distance from the Edgware Community Hospital main entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 117cm.
- There is not a lowered section at the desk.
- The reception has glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There may be background noise in this area.
- Lighting levels were low at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Some seating is fixed.
Getting Around (Edgware Community Hospital - Main Building)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include doors permanently held open and automatic doors.
- Some flooring is shiny.
- The visual contrast between the walls and floor varies between low and high.
- Some of the walls have a reflective finish.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels were even at the time of the survey.
Lift (Edgware Community Hospital - Main Building - East - Lift 1)
- The lift surveyed is located in the East wing of Edgware Community Hospital - Main Building.
- The distance from the Edgware Community Hospital main entrance is 40m.
- The most accessible route to the lift has step-free level access.
- The lower ground, ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 120cm.
- The internal dimensions of the lift are 176cm (width) x 275cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Lift (Edgware Community Hospital - Main Building - West- Lifts 3/4)
- The lift surveyed is located in the West wing of Edgware Community Hospital, by Westgate House.
- The distance from the Edgware Community Hospital rear entrance is 2m.
- The most accessible route to the lift has step-free level access.
- The lower ground floor, ground floor and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 89cm.
- The internal dimensions of the lift are 155cm (width) x 141cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There are other lifts available at this location which are of a similar size.
Lift (Edgware Community Hospital - Main Building - Central - Lift 2)
- The lift surveyed is located in the centre of Edgware Community Hospital main building.
- The distance from Edgware Community Hospital main entrance is 35m.
- The most accessible route to the lift has step-free level access.
- The lower ground, ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 175cm (width) x 276cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs (Edgware Community Hospital - Main Building - West Wing)
- The stairs surveyed are located to the West wing of the Edgware Community Hospital main building.
- There is a single manual door to access the stairwell.
- The lower ground, ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Stairs (Edgware Community Hospital - Main Building - East Wing)
- The stairs surveyed are located opposite the Edgware Community Hospital East wing Lift.
- There is a single manual door to access the stairwell.
- The lower ground, ground and first floors can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Edgware Community Hospital - Main Building - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left as you enter through the Edgware Community Hospital main building main reception.
- The distance from the Edgware Community Hospital main building main entrance is 13m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 80cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 180cm (width) x 250cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 116cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 77cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 100cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 88cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a mirror.
- There is no shelf.
- The cubicle has a pedal bin and a clinical waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
