You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Leave the M2 at junction 6 on to Ashford Road/A251, take the first exit on the roundabout and then turn left onto Canterbury Road/A2.
    Turn right on to The Mall/B2041 and continue on to Saxon Road.
    Take the left on to Briton Road and then right onto Stone Street and the hospital will be on the left.
  • There is no public parking at the hospital, but there is an open air car park nearby called Faversham Car Park.
• By Bus View
  • The nearest bus stop is on Preston Street (Stop K), a 3 minute walk from the entrance. It is served by Arriva Bus, Regent Coaches and Stage Coach Busses, with 3, 3A, 3B, 3X, 333, 638, 660, 662 and 666.
• By Train View
  • The nearest train station is Faversham, served by South Eastern Railway and 350m away by public footpath.
• Useful Links View
  • Bus service information.
  • To view the web page described above click here (opens in new tab).
  • Train service information.
  • To view the web page described above click here (opens in new tab).

You are on Bus Stop(s) and Drop-off Point(s). Skip to the next section.

Bus Stop(s) and Drop-off Point(s)

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• Bus Stop(s) View
  • There is not an onsite bus stop.
• Drop-off Point(s) View
  • There is not a/are not clearly marked onsite drop-off point(s).

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The venue does not have a dedicated car park.
• Comments View
  • There is only staff car parking under the building.

You are on Public Parking. Skip to the next section.

Public Parking

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• On Street Standard Parking View
  • Standard on street parking is available.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Bank Street.
  • The name of the car park is Faversham Car Park.
• Drop-off Point View
  • There is not a designated drop-off point.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Additional Public Parking Information View
  • For more information on public parking please click here (new tab).

You are on Outside Access (Medical Centre). Skip to the next section.

Outside Access (Medical Centre)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 99cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are single width with an open extension leaf.
  • The width of the door opening is 99cm.
• Ramp/Slope Details View
  • The ramp/slope is located to the right as you face the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the left going up.
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located to the left as you face the entrance.
  • There is/are 6 step(s).
  • The step(s) is/are clearly marked.
  • There is tactile paving at the top and bottom of the step(s).
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up.

You are on Outside Access (Physiotherapy). Skip to the next section.

Outside Access (Physiotherapy)

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• Entrance Details View
  • This information is for the entrance located to the left hand side of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped or stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 130cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located to the left as you face the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides going up.
  • The width of the ramp or slope is 126cm (4ft 2in).
  • The ramp/slope does bypass the step(s).
• Step Details View
  • The step(s) is/are located to the left as you face the entrance.
  • There is/are 14 step(s).
  • The step(s) is/are clearly marked.
  • There is not tactile paving at the top and bottom of the step(s).
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right as you enter.
  • The reception point is approximately 9m (9yd 2ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are varied.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • The lighting levels are good.

You are on Getting Around The Building. Skip to the next section.

Getting Around The Building

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• Access View
  • There is step free access throughout the building via lift(s).
  • There is a slight slope, with no handrails, for access to the Cottage hospital area.
  • The width of the ramp or slope is 147cm (4ft 10in).
  • The ramp is shown in photographs 1 and 2.
  • There is a slight slope, with a handrail on the left going up, for access to Vinson Ward and rooms 3 and 4.
  • The width of the ramp or slope is 105cm (3ft 5in).
  • This ramp is shown in photographs 3, 4 and 5.
• Circulation View
  • There are doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is carpet and vinyl.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails with a rounded or oval profile are provided in some corridors.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are varied.
  • Lighting levels of at least 100 lux at floor level, were recorded in most corridors surveyed.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
• Comments View
  • Dementia signage is provided in the Cottage Hospital part of the building.
  • There is an access door between the Medical Centre and the Cottage Hospital.
  • This is opened by reception, and has one side locked, leaving a width of 62cm (as seen in photograph 10).

You are on Waiting Area(s). Skip to the next section.

Waiting Area(s)

• There is a/are waiting area(s) along the circulation route(s).
• The seats do not have armrests.
• There is sufficient space for a wheelchair user in some of the waiting areas.
• There is not a/are not flashing fire alarm beacon(s) within the waiting area(s).
• Photograph 2 shows the waiting area for the cottage hospital.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are LG, G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are varied.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the left after you enter.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 11m (12yd 1in) from the Medical Centre entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• There are manual, heavy, single doors to access the lift lobby on the ground floor and on the first floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• Lighting levels are at least 100 lux at floor level in the lift lobby.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 81cm (2ft 8in).
• The dimensions of the lift are 97cm x 130cm (3ft 2in x 4ft 3in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Reception (Family Planning). Skip to the next section.

Reception (Family Planning)

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• Reception View
  • The reception point is located to the left as you exit the lift.
  • The reception point is approximately 13m (14yd 8in) from the lift.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are varied.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is not staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • The lighting levels are moderate to good.

You are on Reception (Dental). Skip to the next section.

Reception (Dental)

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• Reception View
  • The reception point is located straight ahead as you exit the lift.
  • The reception point is approximately 8m (8yd 2ft) from the lift.
  • The reception area/desk is clearly visible from the lift.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is not sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • The lighting levels are moderate to good.

You are on Accessible Toilet(s) (Dental - First Floor). Skip to the next section.

Accessible Toilet(s) (Dental - First Floor)

• There is an/are accessible toilet(s) within this venue designated for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located in the dental reception area.
  • This accessible toilet is approximately 18m (19yd 2ft) from the lift.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is tactile, pictorial and written text signage on or near the toilet door.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The door is heavy.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The dimensions of the accessible toilet are 228cm x 168cm (7ft 6in x 5ft 6in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 175cm (5ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • The height of the light switch/pull cord is 134cm from floor level.
  • There is not an emergency alarm.
  • Disposal facilities are available in the toilet.
  • There is a/are pedal bin and female sanitary disposal units.
  • There is not a flashing fire alarm beacon within the toilet.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is not a standard shelf within the accessible toilet.
  • There is not a colostomy changing shelf for standing users next to the toilet.
  • There is not a mirror.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 92cm (3ft).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 105cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 98cm (3ft 3in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • The contrast between the internal door and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is poor.
  • The lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located in Cottage Hospital, off the main corridor on the left.
  • The shared toilet(s) is/are approximately 10m (10yd 2ft) from the Cottage Hospital entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is not available.
  • The tap type is twist/turn.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • Lighting levels are not at least 100 lux at floor level.

You are on Standard Toilet(s) (Family Planning and Dental). Skip to the next section.

Standard Toilet(s) (Family Planning and Dental)

• Standard toilet facilities are available.

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• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located within Family Planning, past the reception and on the right.
  • The shared toilet(s) is/are approximately 18m (19yd 2ft) from the lift.
  • Inside the venue, there is level access to the shared toilet(s).
  • This is by lift.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is available.
  • There are horizontal and vertical grab rails on both sides of the seat.
  • The tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.
• Comments View
  • There are further toilets available in the doctors surgery on the ground floor. It was not possible to access it at the time of the survey.
  • There is also a standard toilet in the dental waiting area, 18m from the lift.