Access Guide
Overview (Lance Burn Health Centre)
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About
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- This is a community health centre.
- Services available in the venue include: Walk-ins or prebooked appointments with GPs and nursing staff.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Salford Crescent.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- The ground and first floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and walking aids.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request) and large print (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities (Lance Burn Health Centre)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the waiting area.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free toilet facilities are located in the waiting area.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking (Lance Burn Health Centre)
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Car Park
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- The car park is located at the rear of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 330cm (width) x 500cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 55m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff and visitors only.
- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main Entrance)
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors open away from you.
- The width of the opening is 120cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open away from you.
- The width of the opening is 99cm.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Reception (Main Entrance)
- The reception is located just beyond the main entrance.
- The distance from the main entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 75cm.
- There is a lowered section at the desk.
- The height of the lowered section is 53cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- The desks in this area are identical to each other.
Getting Around (Lance Burn Health Centre)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors and doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
Seating Area
- The seating area is located to the left of the reception area.
- The most accessible route to the seating area has step-free level access and doors permanently held open.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The seating and tables are fixed.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located to the left of the main entrance.
- The distance from the main entrance is 3m.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a low visual contrast.
- The majority of the external controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 103cm (width) x 139cm (depth).
- The internal lift control buttons have tactile markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located to the left of the main entrance.
- The ground and first floors can be accessed by these stairs.
- There are 17 steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 21cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located within the reception area.
- The distance from the main entrance is 20m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The door requires effort to open.
- The width of the door opening is 88cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 250cm (width) x 260cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 110cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 111cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 110cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 143cm from the floor.
- There is a wall mounted hand dryer which requires hands to be inserted into the top.
- The hand dryer has a medium visual contrast.
- The hand dryer is 94cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 85cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
