Access Guide
Getting Here
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By Road
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- NHS Greenwich is located off Woolwich Road in Greenwich.
The post code to use for Sat-Nav is SE10 9GB.
The site is easily accessible by road via the A206 from the east and west. - On-street Blue Badge parking is located on Hawthorne Crescent and Hazel Lane.
- NHS Greenwich is located off Woolwich Road in Greenwich.
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By Bus
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- The nearest bus stop is located on Vanbrugh Hill, approximately 110m away.
Bus 386 stops here.
- The nearest bus stop is located on Vanbrugh Hill, approximately 110m away.
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By Train
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- The nearest train station is Maze Hill, 0.5 miles away.
The station is served by Thameslink and Southeastern.
- The nearest train station is Maze Hill, 0.5 miles away.
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By Underground
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- The nearest underground station is North Greenwich Station, 1.5 miles away.
North Greenwich Station is served by the Jubilee Line and is fully accessible.
- The nearest underground station is North Greenwich Station, 1.5 miles away.
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Useful Links
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- For more information on Thameslink.
- To view the web page described above click here (opens in new tab).
- For more information on Southeastern.
- To view the web page described above click here (opens in new tab).
- For more information on transport for London.
- To view the web page described above click here (opens in new tab).
Public Parking
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Hawthorne Crecent and Hazel Lane.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 200cm x 500cm (6ft 7in x 16ft 5in).
- There are not parking charges for the on street Blue Badge parking bay(s).
- Payment signs are not provided.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 3 hours only.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
Bus Stop(s) and Drop-off Point(s)
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Bus Stop(s)
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- There is not an onsite bus stop.
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Drop-off Point(s)
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- There is not a/are not clearly marked onsite drop-off point(s).
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is not clearly signed.
- There is step free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 142cm.
- There is a second set of doors.
- The door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 184cm.
Other Floors
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Stairs
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- Signs indicating the location of the stairs are clearly visible from the entrance.
- The floors which are accessible by stairs are B, G, 1, 2.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are not clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are moderate to good.
Lift
- There is a lift for public use.
- The lift is located straight ahead as you enter.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 20m (21yd 2ft) from the main entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are B, G, 1, 2.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is good.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 200cm x 140cm (6ft 7in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Outside Access (Health Centre Entrance)
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Entrance Details
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- This information is for the entrance located on the second floor of the Greenwich Centre.
- The entrance area/door is clearly signed.
- There is step free access at this entrance, via lift.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 190cm.
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Comments
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- There is an intercom which is 85cm in height.
Reception
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Reception
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- The reception point is located ahead as you enter.
- The reception point is approximately 2m (2yd 7in) from the health centre entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is high (110cm+).
- There is not sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- All tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- The lighting levels are moderate to good.
Getting Around The Building
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Access
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- There is step free access throughout the building via lift(s).
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Circulation
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- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails with a rounded or oval profile are not provided in corridors.
- There is good colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
Waiting Area(s)
- There is a/are waiting area(s) along the circulation route(s).
- There is a mixture of seating with and without armrests.
- There is sufficient space for a wheelchair user to use the waiting area(s).
- There is not a/are not flashing fire alarm beacon(s) within the waiting area(s).
Accessible Toilet(s)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- This accessible toilet is located to the right of reception.
- This accessible toilet is approximately 16m (17yd 1ft) from the health centre entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens outwards.
- The door is locked by a lever twist.
- The door is light.
- The width of the accessible toilet door is 91cm (2ft 12in).
- The dimensions of the accessible toilet are 206cm x 200cm (6ft 9in x 6ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 135cm (4ft 5in).
- There is a dropdown rail on the transfer side.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin and female sanitary disposal units.
- There is a flashing fire alarm beacon within the toilet.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the right.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a standard shelf within the accessible toilet.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 80cm (2ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- The tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 104cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 109cm (3ft 7in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Accessible Toilet(s) (With Baby Change)
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- This accessible toilet is located to the right of reception.
- This accessible toilet is approximately 14m (15yd 11in) from the health centre entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The door opens inwards and outwards.
- The door is locked by a lever twist.
- The door is light.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 211cm x 277cm (6ft 11in x 9ft 1in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The toilet has a non-slip floor.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 141cm (4ft 8in).
- There is a dropdown rail on the transfer side.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary, clinical waste and pedal bin disposal units.
- There is a flashing fire alarm beacon within the toilet.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- There is not a standard shelf within the accessible toilet.
- There is not a colostomy changing shelf for standing users next to the toilet.
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 80cm (2ft 7in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- The tap type is lever.
- There is a mixer tap.
- There is a soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 104cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 109cm (3ft 7in).
- There is not a hand dryer.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is poor.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 93cm (3ft 1in).
Parent and Baby Room
- There is a parent and baby room in the venue.
- The parent and baby room is located to the right of reception.
- The parent and baby room is approximately 10m from the health centre entrance.
- Inside the venue, there is level access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 84cm (2ft 9in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 81cm.
- The tap type is lever.
- There is a/are chair(s) in the parent and baby room.
- There is not a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is not a flashing fire alarm beacon within the room.
- The lighting levels are good.
Standard Toilet(s)
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the left as you enter.
- The female and male toilets are approximately 6m (6yd 1ft) from the health centre entrance.
- Inside the venue, there is level access to the female and male toilets.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet with wall mounted grab rails is available.
- There are horizontal grab rails on both sides of the seat.
- The tap type is push.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are moderate to good.
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Comments
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- The standard female toilets have vertical and horizontal grab rails on both sides (photograph 6).