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Pendlebury Health Centre

659 Bolton Road, Pendlebury, Manchester, M27 8HP

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Access Guide

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Overview (Pendlebury Health Centre)

  • About View
    • This is a community healthcare centre.
    • Services available in the venue include: bookings and pre-booked appointments with GPs and nursing staff.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: staff area.
    • Access throughout may include manual doors and doors permanently held open.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a fixed hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair and walking aids.
    • British Sign Language interpreters can be provided on request.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Toilet and Changing Facilities (Pendlebury Health Centre)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left as you enter the main entrance.
    • The toilet with adaptations has a left hand transfer space.
    • The gender neutral step-free toilet facilities are located to the left of the reception.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the standard toilet.

Parking (Pendlebury Health Centre)

  • Car Park View
    • The car park is located at the rear of the venue.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 27m from the main entrance.
    • The most accessible route from the Blue Badge parking has uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Pendlebury Health Centre Main Entrance)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 115cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 115cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a medium visual contrast.
  • There is step-free level access as you enter.

Reception (Main Entrane)

  • The reception is located just beyond the main entrance.
  • The distance from the main entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 113cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 75cm.
  • The reception has glazed screens and patterned/distracting backgrounds.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • The height of the touchscreen display ranges from 82cm to 96cm from the floor.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The seating is fixed.

Getting Around (Pendlebury Health Centre)

  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: staff area.
  • Access throughout may include manual doors and doors permanently held open.
  • The flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey.

Seating Area (Reception)

  • The seating area is located to the right of the reception.
  • The most accessible route to the seating area has step-free level access and doors permanently held open.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • The seating is fixed.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.

Stairs (Staff Area)

  • The stairs surveyed are located to the left of reception.
  • There are 8 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were low at the time of the survey.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left as you enter through the main entrance.
    • The distance from the main entrance is 1m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 90cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 145cm (width) x 235cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 78cm (from the side of the toilet pan).
    • There is a spatula flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 101cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 100cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 101cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 170cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.