Access Guide
Overview
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About
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- This is a community hospital with multiple services available.
- Services available in the venue include: a cafe.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Maidenhead Train Station.
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Getting In and Around
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- There is step-free access via a portable ramp at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors.
- There is not a toilet with adaptations available.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- The shared step-free toilet facilities are located to the left from the front entrance.
Parking
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Car Park
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- The car park is located off St Mark's Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 245cm (width) x 265cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 94cm.
- The nearest designated bay is 28m from the front entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Front)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 88cm.
- The door has a high visual contrast.
- There is step-free access via a portable ramp as you enter.
- The ramp has a slight gradient.
- The ramp is under 75cm wide with no handrails.
- The ramp bypasses the step.
- There is 1 step with no handrails.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 5cm.
- The depth of the steps is between 30cm and 45cm.
- The width of the ramp is 72cm.
Entrance (Rear)
- This entrance is located at the rear of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 83cm.
- The door has a high visual contrast.
- There is step-free access via a portable ramp as you enter.
- The ramp has a slight gradient.
- The ramp is under 75cm wide with no handrails.
- The ramp bypasses the step.
- There is 1 step with no handrails.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 12cm.
- The depth of the steps is between 30cm and 45cm.
- The width of the ramp is 72cm.
Eating and Drinking
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Location and Service
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- The café is located immediately beyond the front and rear entrances.
- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- Menus are wall-mounted and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the right from the front entrance.
- There is step-free level access to the counter.
- The height of the counter is 86cm.
- There is not a lowered section at the counter.
- The counter has windows which may affect the ability of someone to lip read.
- The height of the tray rail is 86cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and armchairs.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Standard Toilet Facilities
- The shared standard toilet facilities were surveyed.
- The toilet is located to the left from the front entrance.
- The distance from the front entrance is 19m.
- The most accessible route has step-free level access, manual doors and narrow walkways.
- There is step-free level access into the toilet.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 80cm.
- Internally the door has a low visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
- The wash basin has a lever mixer tap.
- Lighting levels were even at the time of the survey.
