Access Guide
Overview (Station Plaza Health Centre)
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About
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- This is a community health centre with multiple services available.
- View information on opening times
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a drop-off point and a public car park nearby.
- The name of the nearest car park is Hastings Station Car Park.
- View information on Hastings Station Car Park (opens new tab) .
- The nearest step-free train station is Hastings.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- All floors (basement, ground, and levels 1 to 4) can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities (Station Plaza Health Centre)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located ahead from the main entrance, then to the right before the lift lobby.
- The toilet with adaptations has a right hand transfer space.
- Ambulant toilet facilities are located in the male and female standard toilets on the ground floor.
- The male and female toilet facilities are located ahead from the main entrance, then to the right before the lift lobby.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the male and female standard toilets on the ground floor.
Parking (Public Parking)
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Public Car Parks
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- There is a public car park located off Station Approach.
- The name of the car park is Hastings Station Car Park.
- Designated Blue Badge parking bays are available in the car park.
Drop-off Point (Station Plaza Health Centre)
- There is a designated drop-off point available.
- The designated drop-off point is located in front of the Health Centre, off Station Approach.
- There is a dropped kerb with tactile paving from the drop-off point.
- The drop-off parking spaces have a maximum 15 minute stay time.
These drop-off points are shared with the neighbouring college.
Entrance (Station Plaza Health Centre Main Entrance)
- This entrance is located at the front of the building.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 140cm.
- There are double automatic doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 225cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Entrance (Station Plaza Health Centre Basement Entrance)
- This entrance is located on the basement floor, in the College Staff Car Park.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 103cm.
- There is a bell at a height of 103cm.
- There are double automatic doors at this entrance.
- The doors open towards you.
- The width of the opening is 156cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
- Exit via this entrance requires a key fob.
Reception (Main Reception)
- The reception is located on the left from the main entrance.
- The distance from the main entrance is 5m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- The reception has glazed screens.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 120cm to 135cm from the floor.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: coffee tables.
Getting Around (Station Plaza Health Centre)
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include doors permanently held open.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels were even at the time of the survey.
Lift (Station Plaza Health Centre)
- The lift surveyed is located ahead from the main entrance.
- The distance from the main entrance is 15m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- All floors (basement, ground, and levels 1 to 4) are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a medium visual contrast.
- Some of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 110cm.
- The internal dimensions of the lift are 160cm (width) x 140cm (depth).
- The internal lift control buttons have a high visual contrast and Braille markings.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs (Station Plaza Health Centre)
- The stairs surveyed are located ahead from the main entrance, to the left of the lift lobby.
- All floors (basement, ground, and levels 1 to 4) can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps have low visual contrast markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Ground Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located ahead from the main entrance, to the right before the lift lobby.
- The distance from the main entrance is 20m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 205cm (width) x 255cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 139cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 114cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 68cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 101cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 102cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 103cm and 163cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The button to exit the toilet is 116cm high.
