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Station Plaza Health Centre

Station Approach, Hastings, TN34 1BA

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Access Guide

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Overview (Station Plaza Health Centre)

Toilet and Changing Facilities (Station Plaza Health Centre)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located ahead from the main entrance, then to the right before the lift lobby.
    • The toilet with adaptations has a right hand transfer space.
    • Ambulant toilet facilities are located in the male and female standard toilets on the ground floor.
    • The male and female toilet facilities are located ahead from the main entrance, then to the right before the lift lobby.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the male and female standard toilets on the ground floor.

Parking (Public Parking)

  • Public Car Parks View
    • There is a public car park located off Station Approach.
    • The name of the car park is Hastings Station Car Park.
    • Designated Blue Badge parking bays are available in the car park.

Drop-off Point (Station Plaza Health Centre)

  • There is a designated drop-off point available.
  • The designated drop-off point is located in front of the Health Centre, off Station Approach.
  • There is a dropped kerb with tactile paving from the drop-off point.
  • The drop-off parking spaces have a maximum 15 minute stay time.
    These drop-off points are shared with the neighbouring college.

Entrance (Station Plaza Health Centre Main Entrance)

  • This entrance is located at the front of the building.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 140cm.
  • There are double automatic doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 225cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Entrance (Station Plaza Health Centre Basement Entrance)

  • This entrance is located on the basement floor, in the College Staff Car Park.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 103cm.
  • There is a bell at a height of 103cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 156cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.
  • Exit via this entrance requires a key fob.

Reception (Main Reception)

  • The reception is located on the left from the main entrance.
  • The distance from the main entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 74cm.
  • The reception has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • The height of the touchscreen display ranges from 120cm to 135cm from the floor.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Getting Around (Station Plaza Health Centre)

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Access throughout may include doors permanently held open.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Lighting levels were even at the time of the survey.

Lift (Station Plaza Health Centre)

  • The lift surveyed is located ahead from the main entrance.
  • The distance from the main entrance is 15m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • All floors (basement, ground, and levels 1 to 4) are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a medium visual contrast.
  • Some of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 160cm (width) x 140cm (depth).
  • The internal lift control buttons have a high visual contrast and Braille markings.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Stairs (Station Plaza Health Centre)

  • The stairs surveyed are located ahead from the main entrance, to the left of the lift lobby.
  • All floors (basement, ground, and levels 1 to 4) can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps have low visual contrast markings and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located ahead from the main entrance, to the right before the lift lobby.
    • The distance from the main entrance is 20m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 205cm (width) x 255cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 139cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 114cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 68cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 101cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 102cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 103cm and 163cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The button to exit the toilet is 116cm high.