Access Guide
Overview (Wheelchair Services)
-
About
View
- Services available in the venue include: wheelchair services.
- View information on opening times
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Flitwick train station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: access to the toilet with adaptations.
- Access throughout may include doors permanently held open.
-
Getting Help and Assistance
View
- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and an electric wheelchair.
- Documents are available in the following formats: large print (on request), Makaton and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities (Wheelchair Services)
-
Toilet Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located in front and to the right as you enter the building.
- The toilet with adaptations has a left hand transfer space.
Parking (Wheelchair Services Car Park)
-
Car Park
View
- The car park is located in front of the Verandah Building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 290cm (width) x 499cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 10m from the Wheelchair Services entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
-
Charges and Restrictions
View
- This car park is for Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are not available.
-
Drop-off Point
View
- There is a designated drop-off point available.
- The designated drop-off point is located to the right of the Blue Badge bays.
Entrance (Wheelchair Services Entrance)
- This entrance is located at the front of the Verandah building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- There is an intercom at a height of 105cm.
- There is a key pad at a height of 88cm.
- There is a single automatic door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 100cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is a push pad or push button to exit at a height of 103cm.
- There is step-free access via slope as you enter.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
Getting Around (Wheelchair Services)
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the toilet with adaptions.
- Access throughout may include doors permanently held open.
- The flooring is shiny.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and chairs without armrests.
- Lighting levels were even at the time of the survey.
Seating Area (Wheelchair Services)
- The seating area is located ahead as you enter Wheelchair Services.
- The most accessible route to the seating area has step-free level access.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- The flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located ahead and to the right as you enter the building.
- The distance from the Wheelchair Services entrance is 5m.
- The most accessible route to the toilet has slight ramps or slopes and doors permanently held open.
- There is step-free access via slope into the facility.
- The slope has a slight gradient.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 78cm.
- The door has a locking handle.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door .
-
Dimensions and Features
View
- The dimensions of the cubicle are 144cm (width) x 245cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 77cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a twist/turn tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 87cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 75cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a sanitary bin and a clinical waste bin.
- There is one coat hook.
- The coat hook is 175cm from the floor.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
