Access Guide
Overview (Wellswood Drive)
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About
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- This is a residential care home providing personal and nursing care to people with learning disabilities or autism.
- Facilities available in the venue include: residential accommodation.
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Parking and Public Transport
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- The venue has its own car park.
- There is on-street standard parking.
- The nearest step-free train station is Crewe.
- The nearest bus station is Delamere Street, Crewe.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is stepped access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors and narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: Moving and handling, medication, Oliver McGowan training scheme.
Toilet and Changing Facilities (Wellswood Drive)
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located within the communal bathroom and in the ensuite of one of the resident rooms.
- The transfer space varies between left and right in the toilets with adaptations.
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Washroom and Shower Facilities
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- Standard shower facilities are located in the communal bathroom.
Parking (Wellswood Drive)
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Car Park
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- The car park is located at the side of the venue.
- The car park is open air/surface.
- The car park surface consists of concrete and block paving.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- This car park is for staff and visitors only.
- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street standard parking is available.
Entrance (Main Entrance)
- This entrance is located at the front of the building.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a bell at a height of 158cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 77cm.
- The door has a high visual contrast.
- There is stepped access as you enter.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 5cm.
- The depth of the steps is not between 30cm and 45cm.
- The step is at the threshold of the door.
Entrance (Rear Entrance)
- This entrance is located at the rear of the venue.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- The steep ramp is short and immediately before the gate.
- There is a single manual gate at this entrance.
- The gate opens away from you.
- The width of the opening is 103cm.
- The gate has a low visual contrast.
- There is a second single manual door.
- The second door opens away from you.
- The width of the opening is 82cm.
- There is a small lip on the threshold of the opening.
- The second door has a low visual contrast.
- There is stepped access as you enter.
- There is 1 step with no handrails.
- The step is unmarked.
- The height of the step is not between 15cm and 18cm.
- The height of the highest step is 3cm.
- The depth of the steps is not between 30cm and 45cm.
- The step is at the threshold of the second door.
The second door surveyed opens directly into the laundry room.
Getting Around (Wellswood Drive)
- There is step-free level access throughout all areas.
- Access throughout may include narrow walkways.
- Some flooring is shiny.
- There is a low visual contrast between the walls and floor in the majority of walkways.
- Some of the walls have a reflective finish.
- There is background noise which varies depending on the time of day.
- Wayfinding signage is not provided.
- Lighting levels were even at the time of the survey.
Lounge (Wellswood Drive)
- The lounge is located on the right after entering through the main entrance.
- There is step-free level access into the lounge.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 86cm.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a medium visual contrast.
- Seating available in the lounge includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- Furniture available in the lounge includes: tables and coffee tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is a TV with subtitles.
- Lighting levels were even at the time of the survey.
Kitchen (Wellswood Drive)
- The kitchen is located along the corridor on the left.
- There is step-free level access into the kitchen.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 76cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 92cm from the floor.
- A lowered work surface is available with a clear knee recess.
- The lowered work surface is 85cm from the floor.
- Overhead and under counter cupboards are available.
- The hob is 93cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 93cm from the floor.
- A lowered sink is not available.
- The sink has a lever tap.
- Facilities within the kitchen include a fridge freezer, a dishwasher, a microwave, a kettle and a toaster.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Seating available in the kitchen includes: chairs without armrests.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is also an air fryer available.
Room (Laundry)
- The room is located on the other side.
- The distance from the front entrance is 15m.
- The most accessible route to the room has step-free level access and manual doors.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 77cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
Bedroom with Adaptations (Ensuite)
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Location and Access
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- The bedroom surveyed is located at the far end of the corridor when entering from the front entrance.
- The distance from the front entrance is 17m.
- The most accessible route to the bedroom has step-free level access and narrow walkways .
- There is step-free level access into the bedroom.
- There is no signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 86cm.
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Bedroom Features
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- The bedroom has a single bed.
- The top of the mattress is 75cm from the floor.
- The space under the bed is 38cm from the floor.
- There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
- Some flooring is shiny.
- The following is available in this bedroom: a mixture of chairs with and without armrests, wardrobes for seated users, bedside plug sockets, a ceiling track hoist and a TV with subtitles.
- The hoist accesses the bed.
- There is no emergency alarm.
- Lighting levels were even at the time of the survey.
- This bedroom does not have an adjoining room.
Bathroom with Adaptations (Communal Bathroom)
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Location and Access
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- The bathroom surveyed is located along the corridor on the left.
- The distance from the front entrance is 10m.
- The most accessible route to the bathroom has step-free level access.
- There is step-free level access into the bathroom.
- There is no signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 85cm.
- The door has a locking handle.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the bathroom are 331cm (width) x 247cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a lateral transfer space next to the toilet.
- There is a lever flush on the left as you face the toilet.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 81cm from the floor.
- The wash basin has a twist/turn tap.
- There are no vertical grab rails at the wash basin.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The bathroom has a pedal bin.
- There is one coat hook.
- The coat hook is 173cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The bathroom has a wheel in shower and a bath.
- The height of the side of the bath from floor level is 55cm.
- The bath controls are twist/turn.
- There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is a fixed height shower head.
- The shower controls are twist/turn.
- There is a shower seat.
- The shower seat is 60cm from the floor.
Bathroom with Adaptations (Ensuite)
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Location and Access
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- The bathroom surveyed is located within the bedroom with adaptations at the end of the corridor.
- The most accessible route to the bathroom has step-free level access, manual doors and narrow walkways.
- There is step-free level access into the bathroom.
- There is no signage on or near the door.
- The door opens by sliding and has a low visual contrast.
- The width of the door opening is 79cm.
- The door has no lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door .
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Dimensions and Features
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- The dimensions of the bathroom are 312cm (width) x 298cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 85cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is no dropdown rail for the toilet.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is not a wall mounted toilet roll holder.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin has a lever mixer tap.
- There are no vertical grab rails at the wash basin.
- There is a bar of soap.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The bathroom has a waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The wash basin is height adjustable.
- The bathroom has a bath with an overhead shower.
- The bath controls are twist/turn.
- There is a detachable shower head.
- The shower controls are push.
- The bath is height adjustable.
