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John Coupland Community Hospital

Ropery Road, Gainsborough, DN21 2TJ

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Access Guide

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Getting Here

  • By Road View
    • John Coupland Community Hospital is located to the north of Gainsborough town centre. It can be reached from the M180 to the north via the A159, turning right onto Front Street and left onto Ropery Road. From the town centre the hospital can be reached via Bridge Street, continuing on to Ropery Road. From the east the hospital can be reached from the A15 via the A631 (Corringham Road) turning right onto Bridge Street, continuing on to Ropery Road. From the west the hospital can be reached from the A1(M) via the A631 (The Flood Road), turning left onto Bridge Street, continuing on to Ropery Road. From the south the hospital can be reached from the A57 via the A156 (Lincoln Road/Gainsborough Road) continuing on to Bridge Street and Ropery Road.
    • There is car parking to the front, left and rear right of the hospital. There are Blue Badge bays throughout the car parks. The car parks are signposted as you enter the grounds.
  • By Bus View
    • There are bus stops on both sides of Ropery Road outside the hospital.
  • By Train View
    • The nearest train station is Gainsborough. The hospital can be reached via bus from the nearby Marshall's Yard bus stops, or by taxi from the station.
  • Useful Links View

Opening Times

  • This ward is open 24 hours.
  • Comments View
    • Out of hours access is via the intercom at the main entrance.

Opening Times (Main Entrance)

  • Monday 07:30 - 20:00.
  • Tuesday 07:30 - 20:00.
  • Wednesday 07:30 - 20:00.
  • Thursday 07:30 - 20:00.
  • Friday 07:30 - 20:00.
  • Saturday 07:30 - 20:00.
  • Sunday 07:30 - 20:00.

Opening Times (Minor Injuries Unit)

  • Monday 08:00 - 20:00.
  • Tuesday 08:00 - 20:00.
  • Wednesday 08:00 - 20:00.
  • Thursday 08:00 - 20:00.
  • Friday 08:00 - 20:00.
  • Saturday 08:00 - 20:00.
  • Sunday 08:00 - 20:00.

Opening Times (Car Park 2 Entrance)

  • Monday 06:00 - 20:00.
  • Tuesday 06:00 - 20:00.
  • Wednesday 06:00 - 20:00.
  • Thursday 06:00 - 20:00.
  • Friday 06:00 - 20:00.
  • Saturday 06:00 - 15:00.
  • Sunday 06:00 - 15:00.

Opening Times (Main Hospital Reception)

  • Monday 08:00 - 17:00.
  • Tuesday 08:00 - 17:00.
  • Wednesday 08:00 - 17:00.
  • Thursday 08:00 - 17:00.
  • Friday 08:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Bus Stop(s) and Drop-off Point(s)

  • Bus Stop(s) View
    • There is not an onsite bus stop.
  • Drop-off Point(s) View
    • There is a/are clearly marked onsite drop-off point(s).
    • The drop-off point is located at the front right of the building.
    • The route from the drop-off point to the main entrance is across the front car park. There is a dropped kerb on the route. The route surface is tarmac. There are 5 medium height steps to the front entrance of the hospital on this route. The drop-off point is approx 33m from the main entrance.

Parking (Front Car Park)

  • Parking View
    • The venue does have a dedicated car park.
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 4 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 335cm x 490cm (10ft 12in x 16ft 1in).
    • There is not a 1200mm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are additional car parks for staff and visitors.
    • There is additional parking in car park 1 to the left of the venue, and in car park 2 to the rear right of the building. There are an additional 8 Blue Badge bays in car park 1, and a further 2 Blue Badge bays in car park 2. The Blue Badge bays in car park 1 are located throughout the car park, with 2 bays located near to each entrance and service.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user not at all.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main entrance.

Parking (Car Park 1)

  • Parking View
    • The venue does have a dedicated car park.
    • The car park is located to the left of the main hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 8 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 344cm x 500cm (11ft 3in x 16ft 5in).
    • There is not a 1200mm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are additional car parks for staff and visitors.
    • Please see the relevant sections in this guide for information on the front car park and car park 2.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user not at all.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is clearly signposted.
    • The surface on the approach to the entrance is tarmac and concrete.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 56m (61yd 9in) from the main entrance.
  • Comments View
    • This car park is more suitable for visitors to the Trentside Suite, Morton Suite and the Minor Injuries Clinic.
    • For the main hospital reception please use the front car park.

Parking (Car Park 2)

  • Parking View
    • The venue does have a dedicated car park.
    • The car park is located to the right of the venue.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 340cm x 475cm (11ft 2in x 15ft 7in).
    • There is not a 1200mm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are additional car parks for staff and visitors.
    • Please see the relevant sections in this guide for information on the front car park and car park 1.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user not at all.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is not clearly signposted.
    • The surface on the approach to the entrance is tarmac and concrete.
    • There is some tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 102m (111yd 1ft) from the main entrance.
  • Comments View
    • This car park is more suitable for people wishing to visit the wards.
    • For the main hospital reception please use the front car park.
    • For visiting the Trent Suite, Morton Suite or the Minor Injuries clinic please use car park 1.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The intercom is not in a suitable position to allow wheelchair users to gain access.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 85cm.
  • Step Details View
    • The step(s) is/are located in front of the entrance.
    • There is/are 5 step(s).
    • The step(s) is/are clearly marked.
    • There is not tactile paving at the top and bottom of the step(s).
    • The going of the step(s) is between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides going up.

Outside Access (Minor Injuries Unit and Outpatients Clinic)

  • Entrance Details View
    • This information is for the entrance located to the left of the building, in Car Park 1.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 111cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance and between the two sets of doors.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
  • Comments View
    • The second ramp, between the two sets of doors, has a handrail on the right going up.
    • The second ramp has a gradient of 4.5 degrees.
    • The lighting levels at the internal ramp, between the two sets of doors, is good (116 lux).

Outside Access (Car Park 2 Entrance)

  • Entrance Details View
    • This information is for the entrance located to the rear right of the building, in Car Park 2.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 115cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the ramp.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a/are not handrail(s) at the ramp.

Reception (Main Hospital Reception)

  • Reception View
    • The reception point is located immediately ahead as you enter the main entrance.
    • The reception point is approximately 2m (2yd 7in) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are poor.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing system is available only on request.
    • The hearing assistance system is not signed.
    • Staff are trained to use the system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.

Getting Around The Building

  • Access View
    • There is step free access throughout the building via lift(s).
    • There is a slight ramp, with handrails on both sides, for access to leading to the Car Park 2 entrance from the main building.
    • The level change for access from the car park 2 entrance is shown in photographs 1 and 2.
    • There is a slight ramp, with a handrail on the left going up, for access to Lindsey Suite and the accessible toilets just before the accessible toilets.
    • The level change for the Lindsey Suite is shown in photographs 3 and 4.
  • Circulation View
    • There are not doors in corridors which have to be opened manually.
    • The type of flooring in walkways and corridors is vinyl and concrete.
    • There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • Handrails with a rounded or oval profile are provided in some corridors.
    • There is good colour contrast between the walls and floor in the majority of corridors.
    • The lighting levels are varied.
    • Lighting levels of at least 100 lux at floor level, were recorded in most corridors surveyed.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.
    • There is a hearing assistance system in the public areas of the building.
    • The system is a portable loop.
    • The hearing assistance system is available from main reception and can be used throughout the building.
    • The hearing assistance system is available only on request.
  • Comments View
    • The handles are rectangular with oval tops with a recess at the back, which allows grip.

Other Floors

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The height of the step(s) is between the recommended 15cm and 18cm.
    • The going of the step(s) is not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are not provided on landings.
    • The lighting levels are good.
  • Comments View
    • These stairs give access to Scotter Ward.

Lift

  • There is a lift for public use.
  • The lift is located at the far end of the main corridor as you enter via the main entrance.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 25m (27yd 1ft) from the main entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G-1.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • Lighting levels are at least 100 lux at floor level in the lift lobby.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is fair.
  • The clear door width is 133cm (4ft 4in).
  • The dimensions of the lift are 155cm x 246cm (5ft 1in x 8ft 1in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The controls for the lift are 130cm - 155cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.
  • Comments View
    • This lift gives access to Scotter Ward.
    • There is signage facing the lift indicating the location.
    • The signage and the lift can not be seen from the main entrance.

Accessible Toilet(s) (Lindsey Suite)

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located off the left hand corridor as you enter via main entrance, just before the Lindsey Suite.
    • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The door is heavy.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The dimensions of the accessible toilet are 137cm x 201cm (4ft 6in x 6ft 7in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • The toilet has not got a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 83cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • The height of the light switch/pull cord is 106cm from floor level.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and clinical waste disposal units.
    • There is not a flashing fire alarm beacon within the toilet.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a colostomy changing shelf for standing users next to the toilet.
    • There is not a standard shelf within the accessible toilet.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 94cm (3ft 1in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 73cm (2ft 5in).
    • The tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 104cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 102cm (3ft 4in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is fair.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 89cm (2ft 11in).

Accessible Toilet(s) (Community Suite)

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located in the Community Suite, to the left of the main corridor as you enter via main entrance.
    • This accessible toilet is approximately 28m (30yd 1ft) from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens inwards.
    • The door is locked by a lever twist.
    • The door is heavy.
    • The width of the accessible toilet door is 89cm (2ft 11in).
    • The dimensions of the accessible toilet are 153cm x 183cm (5ft x 6ft).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • The toilet has a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 104cm (3ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and waste paper pedal bin disposal units.
    • There is not a flashing fire alarm beacon within the toilet.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • There is not a colostomy changing shelf for standing users next to the toilet.
    • There is not a standard shelf within the accessible toilet.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a wall which acts as a backrest.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 83cm (2ft 9in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • The tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 116cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 114cm (3ft 9in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.

Standard Toilet(s) (Lindsey Suite)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located in the left hand corridor leading to Lindsey Suite as you enter via the main entrance.
    • The shared toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is twist/turn.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.

Standard Toilet(s) (Community Suite)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located in the Community Suite, to the left of the main corridor as you enter via the main entrance.
    • The shared toilet(s) is/are approximately 26m (28yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.

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