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Ludlow Hospital - Main Building

Gravel Hill, Ludlow, Shropshire, SY8 1QX

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Access Guide

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COVID-19 Information (NHS Property Services)

Getting Here

  • By Road View
    • Ludlow Hospital is located to the north of the town centre.
      It can be reached from the north, east and south via the A49.
      From the north exit onto Bromfield Road (B4361), turning left onto Bromfield Road to cross the River Corve, and continuing onto New Road.
      Turn right onto Gravel Hill and the hospital is on the right.
      From the east and south turn left off the A49 onto Henley Road, and turn left onto Gravel Hill. The hospital is on the right.
      From the west the hospital can be accessed via the A4110.
      Turn onto Wigmore Road in Wigmore, follow the Wigmore Road through the villages of Elton, Aston, and into Ludford. Turn right onto the one-way street of Tower Street and turn left onto Gravel Hill.
      Follow Gravel Hill until you reach the hospital on the left, just beyond Hillside.
    • There are two car parks, one off Gravel Hill, the other off New Road.
      The Gravel Hill car park is the most accessible, however there is a drop-off and pick-up zone at the top of the New Road car park outside the Minor Injuries Unit.
  • By Bus View
    • The nearest bus stops are on New Road and Henley Road.
      These bus stops are serviced by buses from Kidderminster and Ludlow.
  • By Train View
    • The nearest national rail station is Ludlow.
      The hospital can be accessed by using the 701 or 722 buses to New Road or Henley Road, which stop at the rail station.
      Alternatively a taxi can be used from the station.
  • Useful Links View

Parking

  • Parking View
    • The venue does have a dedicated car park.
    • The car park is located in front of the main building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 600cm (11ft 10in x 19ft 8in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are additional car parks for staff and visitors.
    • There is an additional car park for staff and visitors at the rear of the main building, off New Road.
      This car park has 4 Blue Badge bays, and there is a steep slope to access the building.
      There is additional parking, including 1 Blue Badge bay with faded markings, outside Ivy Lodge, off the entrance to the main car park.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is clearly signposted.
    • The surface on the approach to the entrance is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the main entrance.
  • Comments View
    • From the parking bays nearest to the street you cannot see the entrance or signage.
    • The entrance and signage are clearly visible from further into the car park, and from the nearest designated bay.

Bus Stop(s) and Drop-off Point(s)

  • Bus Stop(s) View
    • There is not an onsite bus stop.
  • Drop-off Point(s) View
    • There is a/are clearly marked onsite drop-off point(s).
    • The drop-off and pick-up point is located off New Road, in front of the Minor Injuries Unit entrance.
      There are 3 spaces.
      The spaces are on an easy gradient.
      The drop-off and pick-up zone has written signage which is faded.
      The surface is tarmac.
    • The drop-off zone is approximately 12 metres from the Minor Injuries Unit entrance.
      There is a dropped kerb on route.
      There is not tactile paving at the dropped kerb.
      The paving leading to the entrance has a surface of concrete tiles and level.
      There is a bench on the pavement leading to the entrance, with armrests on both sides.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 134cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 137cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • The doors are push pad operated on exit only.
    • The push pad is 85cm from the floor.

Outside Access (Minor Injuries Unit)

  • Entrance Details View
    • This information is for the entrance located at the rear of the building, off New Road.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 109cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 108cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Outside Access (New Road Bank Car Park Entrance)

  • Entrance Details View
    • This information is for the entrance located at the rear of the main building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 71cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.

Outside Access (Ivy Lodge Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front right of the building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 90cm.
  • Comments View
    • This entrance gives direct access to the waiting room for the Ludlow Health Visiting Team.

Reception (Main)

  • Reception View
    • The reception point is located to the right as you enter via the main entrance.
    • The reception point is approximately 5m (5yd 1ft) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing system is available only on request.
    • The hearing assistance system is signed.
    • Staff are not trained to use the system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.

Reception (Minor Injuries Unit)

  • Reception View
    • The reception point is located to the right as you enter the Minor Injuries Unit.
    • The reception point is approximately 2m (2yd 7in) from the Minor Injuries Unit entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are not available.
    • Vending machines are available.
    • A water dispenser is available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • The lighting levels are good.
  • Comments View
    • There are 3 extra wide, high backed chairs in the waiting area.

Getting Around The Building

  • Access View
    • There is step free access throughout the building via lift(s).
    • There is a slight ramp, with no handrails, for access to the Physiotherapy Department and Minor Injuries female accessible toilet.
    • This level change is shown in photograph 1.
    • There is a slight ramp, with no handrails, for access to the Dialysis Unit on the first floor.
    • This level change is shown in photograph 2.
  • Circulation View
    • There are doors in corridors which have to be opened manually.
    • The type of flooring in walkways and corridors is vinyl and laminate.
    • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are provided in some corridors.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
    • Lighting levels of at least 100 lux at floor level, were recorded in all corridors surveyed.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
    • A designated place of safety is located within the ward.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played within the Minor Injuries Unit and in the ward.
    • There is a hearing assistance system in the public areas of the building.
    • The system is a portable loop.
    • A hearing system is available at the main reception.
    • The hearing assistance system is available only on request.
  • Comments View
    • There are handrails in some areas of the hospital with square edges.

Waiting Area(s)

  • There is a/are waiting area(s) along the circulation route(s).
  • There is a mixture of seating with and without armrests.
  • There is sufficient space for a wheelchair user in some of the waiting areas.
  • There is not a/are not flashing fire alarm beacon(s) within the waiting area(s).

Other Floors

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are good.
  • Comments View
    • There is a stair chair lift fitted to both sets of the stairs.

Lift

  • There is a lift for public use.
  • The lift is located in the main corridor to the right as you enter the building.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 5m (5yd 1ft) from the main entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • Lighting levels are at least 100 lux at floor level in the lift lobby.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 129cm (4ft 3in).
  • The dimensions of the lift are 143cm x 245cm (4ft 8in x 8ft).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Accessible Toilet(s) (Minor Injuries Unit - Patients - Right Transfer)

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • This accessible toilet is located to the left as you enter the Minor Injuries Unit and at the rear of waiting area.
    • This accessible toilet is approximately 10m (10yd 2ft) from the Minor Injuries Unit entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door is heavy.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The dimensions of the accessible toilet are 145cm x 220cm (4ft 9in x 7ft 3in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the toilet.
    • There is a/are general domestic waste disposal units.
    • There is not a flashing fire alarm beacon within the toilet.
    • There is a/are coat hook(s).
    • The height of the coat hook is 168cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is not a colostomy changing shelf for standing users next to the toilet.
    • There is not a standard shelf within the accessible toilet.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 104cm (3ft 5in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 77cm (2ft 6in).
    • The tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 125cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 116cm (3ft 10in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.

Accessible Toilet(s) (Minor Injuries Unit - Patients - Left and Right Transfer)

  • There is an/are accessible toilet(s) within this venue designated for public use.
  • Location and Access View
    • This accessible toilet is located to the left as you enter the Minor Injuries Unit and towards the Physiotherapy Department.
    • This accessible toilet is approximately 15m (16yd 1ft) from the Minor Injuries Unit entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The door is light.
    • The width of the accessible toilet door is 88cm (2ft 11in).
    • The dimensions of the accessible toilet are 195cm x 270cm (6ft 5in x 8ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 115cm.
    • The lateral transfer space on the right is 120cm.
    • There are dropdown rails on both sides of the toilet.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • The height of the light switch/pull cord is 98cm from floor level.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is not a flashing fire alarm beacon within the toilet.
    • There is a/are coat hook(s).
    • The height of the coat hook is 154cm from the floor.
  • Position of Fixtures View
    • There is not a/are not wall-mounted grab rail(s) available.
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • There is not a colostomy changing shelf for standing users next to the toilet.
    • There is a standard shelf within the accessible toilet.
    • The shelf is not between 90cm and 100cm.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 95cm (3ft 1in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
    • The tap type is lever.
    • There is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 120cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 107cm (3ft 6in).
    • There is not a hand dryer.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 92cm (3ft).

Standard Toilet(s) (Ground Floor Lobby)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the right as you enter via the main entrance and opposite the reception.
    • The female and male toilets are approximately 5m (5yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.

Standard Toilet(s) (First Floor Lobby)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located on the first floor, immediately to the right as you exit the lift.
    • The shared toilet(s) is/are approximately 3m (3yd 10in) from the lift.
    • Inside the venue, there is level access to the shared toilet(s).
    • This is by lift.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.

Standard Toilet(s) (Dialysis Unit Corridor - Patients)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the first floor, in the corridor leading to the Dialysis Unit.
    • The female toilet(s) is/are approximately 15m (16yd 1ft) from the lift.
    • Inside the venue, there is level access to the female toilet(s).
    • This is by lift.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is available.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the first floor, in the corridor leading to the Dialysis Unit.
    • The male toilet(s) is/are approximately 15m (16yd 1ft) from the lift.
    • Inside the venue, there is level access to the male toilet(s).
    • This is by lift.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is available.
    • There is a horizontal grab rail to the right of the seat.
    • The tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
    • Lighting levels are at least 100 lux at floor level.
  • Comments View
    • There is a diagonal grab rail on the left as you face the female toilet.
    • There is a diagonal grab rail on the right as you face the male toilet.