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Norfolk and Norwich University Hospital - Entrances

Norfolk and Norwich University Hospital, Colney Lane, Norwich, Norfolk, NR4 7UY

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Access Guide

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Entrance (West Atrium Entrance)

  • This entrance is located at the front of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • The height of the hand sanitiser is 120cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 138cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 137cm.
  • The second set of doors have a low visual contrast.
  • The minimum width between the bollards is 259cm.
  • There is step-free level access as you enter.

Entrance (In-Patients West and Centre Blocks Entrance)

  • This entrance is located at the rear of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 128cm.
  • There is a key fob/card reader at a height of 132cm.
  • The height of the hand sanitiser is 120cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 190cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 190cm.
  • The second set of doors have a low visual contrast.
  • The minimum width between the bollards is 123cm.
  • There is step-free level access as you enter.

Entrance (Out-Patients West Entrance)

  • This entrance is located on the right side of the front of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 120cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 181cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 184cm.
  • The second set of doors have a low visual contrast.
  • The minimum width between the bollards is 141cm.
  • There is step-free level access as you enter.

Entrance (East Atrium Entrance)

  • This entrance is located at the front of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 137cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 137cm.
  • The second set of doors have a low visual contrast.
  • The minimum width between the bollards is 258cm.
  • There is step-free level access as you enter.

Entrance (In-Patients Centre and East Blocks Entrance)

  • This entrance is located at the rear of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 125cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 188cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 188cm.
  • The second set of doors have a low visual contrast.
  • The minimum width between the bollards is 183cm.
  • There is step-free level access as you enter.

Entrance (Out-Patients East Entrance)

  • This entrance is located on the left side of the front of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 120cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 183cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 184cm.
  • The second set of doors have a low visual contrast.
  • The minimum width between the bollards is 140cm.
  • There is step-free level access as you enter.

Entrance (Colney Centre Entrance)

  • This entrance is located at the rear left side of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 122cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 189cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 191cm.
  • The second set of doors have a low visual contrast.
  • The minimum width between the bollards is 172cm.
  • There is step-free level access as you enter.

Entrance (East Block Corridor Entrance)

  • This entrance is located on the left side of the hospital.
  • The entrance area is not clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with handrails on both sides.
  • The handrails are easy to grip.
  • There is a key fob/card reader at a height of 108cm.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 182cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second single manual door.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The second door opens towards you.
  • The width of the opening is 115cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Reception (West In-Patient Reception)

  • The reception is located ahead as you enter via the In-Patients West and Centre Blocks entrance.
  • The distance from the In-Patients West and Centre Blocks entrance is 10m.
  • There is step-free level access to reception.
  • The height of the reception desk is 100cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • The seating and tables are fixed.

Reception (East In-Patient Reception Information)

  • The reception is located in front as you enter via the In-Patients East and Centre Blocks entrance.
  • The distance from the In-Patients East and Centre Blocks entrance is 6m.
  • There is step-free level access to reception.
  • The height of the reception desk is 101cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • This reception was not in use at the time of the survey (February 2025).
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is not space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in this area includes: coffee tables.
  • The seating and tables are fixed.

Reception (West Outpatients Reception / Information)

  • The reception is located in front and to the right as you enter via the Out-Patients West entrance.
  • The distance from the Out-Patients West entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 102cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 72cm.
  • The reception has windows.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is not space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: coffee tables.
  • The seating and tables are fixed.

Reception (East Outpatients Reception / Information)

  • The reception is located in front and to the left as you enter via the Out-Patients East entrance.
  • The distance from the Out-Patients East entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 102cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 73cm.
  • The reception has windows.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.