You are on Summary. Skip to the next section.

Summary

• This is a community hospital.
• Services within the building include: Rehabilitation Ward, Leg Ulcer Clinic, Consultation Services.

You are on Getting Here (Kelling Hospital - Simpson Centre). Skip to the next section.

Getting Here (Kelling Hospital - Simpson Centre)

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• By Road View
  • The hospital is approximately 0.26 miles from the A148 Cromer Road via Cromer Road and Old Cromer Road.
  • There is standard and Blue Badge parking available at the hospital, as well as limited street parking on the surrounding roads.
• By Bus View
  • There is a bus stop approximately 73 meters away on Old Cromer Road with direct links to Holt.
• By Train View
  • The nearest station is Sheringham, located 5.3 miles away with direct links to Norwich.
• Useful Links View
  • See link below for more information on bus ticket sand prices.
  • To view the web page described above click here (opens in new tab).
  • See link below for more information on train ticket sand prices.
  • To view the web page described above click here (opens in new tab).
  • See link below for more information on Sheringham train station.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Kelling Hospital - Simpson Centre). Skip to the next section.

Getting Help and Assistance (Kelling Hospital - Simpson Centre)

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters cannot be provided on request.
• Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; large print on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is not a/are not hearing assistance system(s) available.
• Home visits services are not available.

You are on Parking (Kelling Hospital - Pineheath Ward). Skip to the next section.

Parking (Kelling Hospital - Pineheath Ward)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 230cm x 454cm (7ft 7in x 14ft 11in).
  • The nearest Blue Badge bay is 3m (3yd 10in) from the main entrance.
  • The furthest Blue Badge bay is 9m (9yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• On Street Parking and Drop-off Details View
  • There is not a designated drop off point.

You are on Outside Access (Kelling Hospital - Pineheath Ward). Skip to the next section.

Outside Access (Kelling Hospital - Pineheath Ward)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 107cm (3ft 6in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 101cm (3ft 4in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 122cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.

You are on Waiting Room / Area (Pineheath Ward). Skip to the next section.

Waiting Room / Area (Pineheath Ward)

• There is a waiting room / area.
• The waiting room / area is approximately 9m from the main entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (Leg Ulcer). Skip to the next section.

Consultation / Treatment Room (Leg Ulcer)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Clinic 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 77cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• Some chairs are permanently fixed.
• Some chairs are height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Consultation / Treatment Room (General Use). Skip to the next section.

Consultation / Treatment Room (General Use)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Clinic 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are light.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Ward (Pineheath Ward). Skip to the next section.

Ward (Pineheath Ward)

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• Ward Information View
  • This is a/an rehabilitation ward.
  • This is a shared ward.
  • There is/are 4 bay(s) available.
  • There is/are 9 side room(s) available.
  • There is/are 28 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 150cm (4ft 11in).
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 127cm (4ft 2in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 118cm (3ft 10in).
  • There is a door release button when exiting.
  • The height of the door release button is 120cm (3ft 11in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
• Reception/Nurses' Station View
  • The height of the Nurses' Station desk is 119cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 73cm.
  • There is not a hearing assistance system available at the desk.
• Relatives' Room View
  • There is a relatives' room for the ward.
  • The width of the door opening into the relatives' room is over 75cm.
  • There is a clear turning space in the relatives' room.
  • There is a/are chair(s) with armrests available within the relatives' room.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
  • There is an accessible washroom with a wheel in shower for patients on the ward.
  • There are accessible toilet facilities for patients on the ward.
  • There are washrooms suitable for ambulant disabled patients available on the ward.
  • Toilets suitable for ambulant disabled patients are available on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • There are no standard toilet facilities on the ward for visitors.
• Visiting Times View
  • There are set visiting times for the ward.
  • Visiting times are 14:00-16:30 and 18:00-20:00.
  • The visiting times are the same for each day.
  • Protected meal times are between 16:30-18:00.

You are on Reception (Pineheath Ward). Skip to the next section.

Reception (Pineheath Ward)

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• Reception View
  • The reception point is located to the right as you enter from the ward entrance.
  • The reception point is approximately 1m (3ft 3in) from the ward entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is not a waiting area close to the reception point.

You are on Day Room / Lounge Area (Garden Room). Skip to the next section.

Day Room / Lounge Area (Garden Room)

• There is a day room/lounge area.
• The day room/lounge area is approximately 6m from the ward entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) is/are permanently held open.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There is a mixture of seating with and without armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 55cm (1ft 10in).
• The distance between the floor and the highest table is 69cm (2ft 3in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is not a television.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Family Room (Visitors Room). Skip to the next section.

Family Room (Visitors Room)

• The family room is located on the right of the ward opposite bay 1.
• There is step-free access to the family room.
• The family room is clearly signed.
• The door(s) open(s) away from you (push).
• The door(s) for the room is/are not push pad activated.
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are easy to open.
• The width of the door opening is 87cm.
• The type of flooring in the family room is vinyl/laminate.
• There is sufficient space for a wheelchair user to manoeuvre within the family room.
• There are armchairs and sofas in the family room.
• There is sufficient space for a wheelchair user to use the seating area.
• There is space for an assistance dog to rest.
• No tables are permanently fixed.
• There is a refreshment counter.
• The height of the counter is 93cm.
• The counter does not have a clear knee recess.
• There is not a sink.
• There is not a television.
• Vending machines are not available.
• There is not a water dispenser available.
• There is not a play area or toys/books for a child to play with.
• There is not a hearing assistance system for the room(s).
• Background music is not played in the room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels in the room are moderate to good.

You are on Washroom (Shower Room). Skip to the next section.

Washroom (Shower Room)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 13 washroom(s) of this type in the ward.
  • The washroom surveyed is located off bay 3.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 88cm (2ft 11in).
  • The dimensions of the washroom are 273cm x 203cm (8ft 11in x 6ft 8in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There are coat hooks at 141cm and 151cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 72cm.
  • As you face the wash basin the wall-mounted grab rails are on the left.
  • The tap type is lever. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 114cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 124cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • There is a/are clinical waste disposal units.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The cistern is close coupled and can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 206cm.
  • There is a flush, however it is not on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 87cm.
  • There is not a shelf next to the toilet.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is no seat for the shower.
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The visual contrast between the external washroom door and wall is high.
  • The visual contrast between the internal washroom door and wall is high.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • The visual contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The visual contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The toilet seat visual contrast is high.
  • The visual contrast between the shower wall-mounted grab rails and wall is high.
  • The visual contrast between the washroom floor and walls is medium.
  • Lighting levels are low to moderate.

You are on Toilet with Adaptations (Inpatient - Transfer Both Sides). Skip to the next section.

Toilet with Adaptations (Inpatient - Transfer Both Sides)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located at the rear of the ward.
  • This accessible toilet is approximately 33m (36yd 3in) from the ward entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and dementia friendly signage on or near the toilet door.
  • The visual contrast between the external door and wall is high.
  • The door opens inwards and outwards.
  • The door is light.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The visual contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 215cm x 180cm (7ft 1in x 5ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 108cm from floor level.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 93cm.
  • The lateral transfer space on the right is 83cm.
  • The transfer space is obstructed by a waste disposal bin and storage items.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is not a/are not wall-mounted grab rail(s) available.
  • The visual contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are pedal bin and clinical waste disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 129cm and 147cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet does not have a backrest or a cistern.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • The toilet seat visual contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 89cm (2ft 11in).
  • The visual contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 77cm (2ft 6in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 114cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 113cm (3ft 8in).
  • The visual contrast between the towel dispenser and the wall is low.
  • There is not a hand dryer.

You are on Toilet with Adaptations (Outpatient - Transfer Both Sides). Skip to the next section.

Toilet with Adaptations (Outpatient - Transfer Both Sides)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located ahead as you enter from the main entrance, just past the waiting area and on the left.
  • This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external door and wall is high.
  • The door opens inwards and outwards.
  • The door is light.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet opening is 85cm (2ft 9in).
  • The visual contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 208cm x 227cm (6ft 10in x 7ft 5in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 135cm from floor level.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space on the left is 82cm.
  • The lateral transfer space on the right is 75cm.
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • The visual contrast between the wall-mounted grab rail(s) and wall is high.
  • The visual contrast between the walls and floor is medium.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 123cm and 131cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat visual contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 71cm (2ft 4in).
  • The visual contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 83cm (2ft 9in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 106cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 108cm (3ft 7in).
  • The visual contrast between the towel dispenser and the wall is low.
  • There is not a hand dryer.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Kelling Hospital - Simpson Centre link (new tab) - click here.