You are on Summary (Spencer House - HQ Corporate and Admin). Skip to the next section.

Summary (Spencer House - HQ Corporate and Admin)

• Services on the ground floor include: Corporate offices and meeting rooms.
• Services on the first floor include: Corporate services, meeting rooms and digital services.

You are on Getting Here (Spencer House). Skip to the next section.

Getting Here (Spencer House)

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• By Road View
  • Spencer House is located in Birchwood, North East of Warrington town centre on Dewhurst Road.
    Dewhurst Road is accessed from the A574 Birchwood Way.
  • Spencer House has onsite parking for Blue Badge holders only.
    There are 10+ Blue Badge bays available.
    There is parking at Birchwood Shopping Centre which is immediately next door to Spencer House.
    There are Blue Badge bays close to Spencer House.
    Parking is limited to 3 hours maximum.
• By Bus View
  • There are bus stops opposite Spencer House, located at Birchwood Station.
    Bus services 17, 17A, 24 and 25 use these stops.
    The bus stops are approximately a 2 min walk from Spencer House.
• By Train View
  • Birchwood Station is 0.1 mile from Spencer House, approximately a 2 min walk away.
• Useful Links View
  • Bus services to Grappenhall.
  • To view the web page described above click here (opens in new tab).
  • Birchwood Station.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Spencer House). Skip to the next section.

Getting Help and Assistance (Spencer House)

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; large print on request and different languages on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is a/are hearing assistance system(s) available.
• Home visits services are available.

You are on Parking (Spencer House). Skip to the next section.

Parking (Spencer House)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for Blue Badge holders.
  • The car park is located to the rear of Spencer House.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 230cm x 485cm (7ft 7in x 15ft 11in).
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 210cm (6ft 11in).
• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Birchwood Shopping Centre - Car Park 1.
  • The car park is located in front of Spencer House.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • Please click here for more information on parking.
• On Street Parking and Drop-off Details View
  • There is not a designated drop off point.
• Comments View
  • The Spencer House car park can only be used by patients with a Blue Badge.
  • The rest of the parking is for staff only.
  • The nearest Blue Badge bay to Health Services at Birchwood entrance is 51m.
  • The nearest Blue Badge bay to Spencer House - HQ Corporate and Admin entrance is 125m.
  • The Birchwood Shopping Centre car park has a 3 hour limit, but is used by most patients.
  • There are dropped kerbs and a quite road to cross from this car park.

You are on Outside Access (Spencer House Main Entrance). Skip to the next section.

Outside Access (Spencer House Main Entrance)

• This information is for the entrance located at the front of the building.
• The entrance area/door is clearly signed.
• This entrance sign says 'Spencer House'.
• There is step-free access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• The entrance door(s) does not/do not contrast visually with its immediate surroundings.
• The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
• The height of the bell/buzzer is 140cm (4ft 7in).
• A key fob is required for access at this entrance.
• The height of the key fob reader is 98cm.
• The main door(s) open(s) automatically.
• The door(s) is/are double width.
• The width of the door opening is 123cm.
• There is a touch button to exit, which is 113cm high.

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• Ramp/Slope View
  • There is a slope with a very easy incline.

You are on Getting Around (Spencer House). Skip to the next section.

Getting Around (Spencer House)

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• Access View
  • There is step free access throughout the building via lift(s).
• Circulation View
  • There are not doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are not provided in corridors.
  • Seating is not provided in corridors.
  • There is good visual contrast between the walls and floor in all areas.
  • The lighting levels are good.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage does not include pictograms.
  • Dementia friendly signage is not provided.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Entrance (Corporate Office). Skip to the next section.

Entrance (Corporate Office)

• This information is for the entrance located ahead from the main entrance and to the left past the lift.
• The entrance area/door is clearly signed.
• There is step-free access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The bell/buzzer is not in a suitable position to allow wheelchair users to gain access.
• The height of the bell/buzzer is 114cm (3ft 9in).
• A key fob is required for access at this entrance.
• The height of the key fob reader is 116cm.
• The main door(s) open(s) towards you (pull).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 156cm.
• There is a second set of doors.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 156cm.
• There is not a member of staff available for assistance at this entrance.

You are on Reception (Corporate Office). Skip to the next section.

Reception (Corporate Office)

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• Reception View
  • The reception point is located on the right, after the entrance to the Corporate Office.
  • The reception point is approximately 3m (3yd 10in) from the Corporate Office entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is carpet.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Area(s) (Corporate Office). Skip to the next section.

Area(s) (Corporate Office)

• The facilities/services located on the ground floor of Spencer House include; office space, breakout areas, meeting rooms, refreshment area and kitchen.
• There is step-free access throughout the area.
• There are not doors in lobby areas/corridors/walkways which have to be opened manually.
• The type of flooring in corridors/walkways is carpet.
• The main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
• The following facilities in this area may not be accessible or usable for wheelchair users; refreshment counters.
• The type of flooring in the open plan/communal areas is carpet and vinyl.
• There is good visual contrast between the walls and floor in all areas.
• Access to other floors/levels is via stairs and lift.
• There are no height adjustable desks in this area.
• There are desks which are potentially accessible for wheelchair users in this area.
• Seating in this area includes; adjustable chairs with wheels and armrests, adjustable chairs with wheels but no armrests, sofas and armchairs.
• Wayfinding signage is not provided.
• There is no overhead signage in this area.
• Dementia friendly signage is not provided.
• None of the doors in this area have Braille signage.
• None of the doors in this area have tactile signage.
• There is not background music in this area.
• There is not a hearing assistance system in the communal areas of the building.

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• Refreshment Area(s) View
  • There is a communal refreshment area.
  • The refreshment area is located to the left after the entrance to the Corporate Office.
  • There is a clear unobstructed route to the refreshment area.
  • There is not a dual height refreshment counter.
  • The height of the counter(s) is/are 93cm.
  • There is not a knee recess under a work surface.
  • There is a sink at refreshment areas.
  • The height of the sink is 94cm.
  • The wash basin tap type is twist/turn.
  • There is not a mixer tap.
• Breakout Area(s) View
  • There is a clear unobstructed route to the breakout area(s).
  • There is room for a wheelchair user within the breakout space(s).
  • The following types of seating can be found in breakout space(s); sofas and chairs with armrests.
  • The clear floor space beneath tables in the breakout space(s) ranges between 70cm and 71cm.
  • Vending machines are not available.
  • A cash machine is not available.
• Comments View
  • The door opening to the kitchen is 71cm.

You are on Room(s) (Meeting Room - HQ1). Skip to the next section.

Room(s) (Meeting Room - HQ1)

• The room surveyed was HQ1.
• HQ1 is located at the rear of the corporate office area on the ground floor of Spencer House.

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• Access View
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The visual contrast between the external door and wall is good.
  • The visual contrast between the internal door and wall is good.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a television screen.
  • There is not a red flashing fire alarm beacon in the room(s).
  • There is fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 71cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The visual contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Room(s) (Meeting Room - HQ2). Skip to the next section.

Room(s) (Meeting Room - HQ2)

• The room surveyed was HQ2.
• HQ2 is located to the right after the entrance to the Corporate Office area on the ground floor of Spencer House.

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• Access View
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The visual contrast between the external door and wall is good.
  • The visual contrast between the internal door and wall is good.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a television screen.
  • There is not a red flashing fire alarm beacon in the room(s).
  • There is fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture cannot be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The visual contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Room(s) (Main Conference Room - Ground Floor). Skip to the next section.

Room(s) (Main Conference Room - Ground Floor)

• The room surveyed was the Main Conference Room.
• The Main Conference Room is located to the left from the Main Entrance.

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• Access View
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is not available in upper and lower case lettering that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The visual contrast between the external door and wall is good.
  • The visual contrast between the internal door and wall is poor.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) towards you (pull).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door has a closer and maybe difficult for some to open.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a television screen and a whiteboard.
  • There is not a red flashing fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) ranges between 70cm and 71cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are some chairs with armrests on both side within the room(s).
  • The type of flooring in the room(s) is carpet and vinyl.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The visual contrast between the walls and floor is good.
  • The lighting levels are adjustable.
  • There is a kitchen area with counters and a sink at 91cm high.
    There is a breakout area with sofas and armchairs.
    There is sufficient room for a wheelchair to use the breakout area.

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located to the right from the Main Entrance.
  • This accessible toilet is approximately 8m (8yd 2ft) from the Main Entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door does not have a horizontal grab rail.
  • The dimensions of the accessible toilet are 155cm x 151cm (5ft 1in x 4ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 87cm (2ft 10in).
  • The transfer space is obstructed by disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with no lid) and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 98cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps do not have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 102cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
• Colour Contrast and Lighting View
  • The visual contrast between the external door and wall is good.
  • The visual contrast between the internal door and wall is good.
  • The visual contrast between the dropdown rail(s) and wall is poor.
  • The visual contrast between the wall-mounted grab rail(s) and wall is poor.
  • The visual contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The toilet seat visual contrast is poor.
  • The visual contrast between the walls and floor is good.
  • The lighting levels are good.
• Opposite Transfer Toilet(s) View
  • There is not an opposite transfer toilet in this location.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• There is/are 1 male toilet(s) located ahead and to the left after the Main Entrance.
• There is/are 1 female toilet(s) located ahead and to the right after the Main Entrance.
• The type of signage on or near the standard toilet door(s) is pictorial.
• There is not a male standard toilet with a lowered urinal.
• The wash basin tap types in standard toilets are twist/turn.
• The lighting levels are good in the male and female standard toilets.

You are on Standard Toilet(s) (Ground Floor - Main Conference Room). Skip to the next section.

Standard Toilet(s) (Ground Floor - Main Conference Room)

• There is/are 1 shared toilet(s) toilet(s) located to the right after entering the main conference room.
• The type of signage on or near the standard toilet door(s) is written.
• The wash basin tap types in standard toilets are twist/turn.
• The lighting levels are good in the male and female standard toilets.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located ahead from the Main Entrance, then to the right behind the stairwell.
• Signs indicating the location of the lift are clearly visible from the entrance.
• The lift is approximately 13m (14yd 8in) from the Main Entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are ground and first.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is good.
• The visual contrast between the external lift control plate and the wall is good.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 105cm x 141cm (3ft 5in x 4ft 8in).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Other Floors. Skip to the next section.

Other Floors

• Stairs can be used to access other floors.
• The stairs are for public use.
• The stairs are located ahead from the Main Entrance.
• The stairs are approximately 10m from the Main Entrance.
• Signs indicating the location of the stairs are not available from the entrance.
• The floors which are accessible by stairs are ground and first.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The depth of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are not clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are provided on landings.
• The lighting levels at the steps are good.

You are on Entrance (First Floor - Digital Services). Skip to the next section.

Entrance (First Floor - Digital Services)

• This information is for the entrance located to the left from the lift lobby on the first floor.
• The entrance area/door is clearly signed.
• There is step-free access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The height of the intercom is 131cm (4ft 4in).
• A key fob is required for access at this entrance.
• The height of the key fob reader is 113cm.
• The main door(s) open(s) away from you (push).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 158cm.
• There is not a member of staff available for assistance at this entrance.

You are on Area(s) (Digital Services). Skip to the next section.

Area(s) (Digital Services)

• The facilities/services located on the first floor include; office space, IT service desk, IT support, IT training, kitchen area, break out area, meeting room HQ7.
• There is step-free access throughout the area.
• There are not doors in lobby areas/corridors/walkways which have to be opened manually.
• There are corridors/walkways with a surface width of less than 150cm (excluding any permanent obstructions over a small distance).
• The type of flooring in corridors/walkways is carpet and vinyl.
• Not all of the main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
• The following facilities in this area may not be accessible or usable for wheelchair users; meeting pods.
• The type of flooring in the open plan/communal areas is carpet and vinyl.
• There is good visual contrast between the walls and floor in all areas.
• Access to other floors/levels is via stairs and lift.
• There are no height adjustable desks in this area.
• There are desks which are potentially accessible for wheelchair users in this area.
• Seating in this area includes; adjustable chairs with wheels and armrests, adjustable chairs with wheels but no armrests, chairs with armrests and armchairs.
• Wayfinding signage is not provided.
• There is no overhead signage in this area.
• Dementia friendly signage is not provided.
• None of the doors in this area have Braille signage.
• None of the doors in this area have tactile signage.
• There is not background music in this area.
• There is not a hearing assistance system in the communal areas of the building.

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• Refreshment Area(s) View
  • There is a communal refreshment area.
  • The kitchen area and seating is located on the first floor, to the left from the entrance to Digital Services.
  • There is a clear unobstructed route to the refreshment area.
  • There is not a dual height refreshment counter.
  • The height of the counter(s) is/are 93cm.
  • There is not a knee recess under a work surface.
  • There is a sink at refreshment areas.
  • The height of the sink is 93cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.
• Breakout Area(s) View
  • There is a clear unobstructed route to the breakout area(s).
  • There is room for a wheelchair user within the breakout space(s).
  • The following types of seating can be found in breakout space(s); armchairs and chairs with armrests.
  • The clear floor space beneath tables in the breakout space(s) is 72cm.
  • Vending machines are not available.
  • A cash machine is not available.

You are on Room(s) (Meeting Room HQ7). Skip to the next section.

Room(s) (Meeting Room HQ7)

• The room surveyed was HQ7.
• HQ7 is located on the first floor within the Digital Services area.

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• Access View
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The visual contrast between the external door and wall is good.
  • The visual contrast between the internal door and wall is good.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are double (with one leaf locked).
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a television screen and a whiteboard.
  • There is not a red flashing fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 68cm.
  • There is sufficient space for a wheelchair user to turn within the room.
  • A height adjustable table/bench is not available.
  • There are no chairs with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The visual contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Entrance (First Floor - Corporate Services). Skip to the next section.

Entrance (First Floor - Corporate Services)

• This information is for the entrance located on the first floor ahead from the lift lobby.
• The entrance area/door is not clearly signed.
• There is step-free access at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The intercom is in a suitable position to allow wheelchair users to gain access.
• The height of the intercom is 153cm (5ft).
• A key fob is required for access at this entrance.
• The height of the key fob reader is 122cm.
• The main door(s) open(s) towards you (pull).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 148cm.
• There is not a member of staff available for assistance at this entrance.

You are on Reception (Corporate Services). Skip to the next section.

Reception (Corporate Services)

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• Reception View
  • The reception point is located to the left from the entrance to Corporate Services.
  • The reception point is approximately 2m (2yd 7in) from the Corporate Services entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is not staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is carpet.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is armchair seating.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Area(s) (Corporate Services). Skip to the next section.

Area(s) (Corporate Services)

• The facilities/services located on the first floor include; corporate services, meeting rooms A1, A2 and A3, kitchen area.
• There is step-free access throughout the area.
• There are not doors in lobby areas/corridors/walkways which have to be opened manually.
• The type of flooring in corridors/walkways is carpet.
• The main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
• The following facilities in this area may not be accessible or usable for wheelchair users; refreshment counters.
• The type of flooring in the open plan/communal areas is carpet and vinyl.
• There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
• There is good visual contrast between the walls and floor in the majority of areas.
• Access to other floors/levels is via stairs and lift.
• There are no height adjustable desks in this area.
• There are desks which are potentially accessible for wheelchair users in this area.
• Seating in this area includes; adjustable chairs with wheels and armrests and adjustable chairs with wheels but no armrests.
• Wayfinding signage is not provided.
• There is no overhead signage in this area.
• Dementia friendly signage is not provided.
• None of the doors in this area have Braille signage.
• None of the doors in this area have tactile signage.
• There is not background music in this area.
• There is not a hearing assistance system in the communal areas of the building.

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• Refreshment Area(s) View
  • There is a communal refreshment area.
  • The refreshment area is located to the right after the entrance to Corporate Services.
  • There is a clear unobstructed route to the refreshment area.
  • There is not a dual height refreshment counter.
  • The height of the counter(s) is/are 93cm.
  • There is not a knee recess under a work surface.
  • There is a sink at refreshment areas.
  • The height of the sink is 93cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.

You are on Room(s) (Meeting Room A1). Skip to the next section.

Room(s) (Meeting Room A1)

• The room surveyed was A1.
• A1 is located on the first floor, within the Corporate Services area.

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• Access View
  • Meeting Room A2 is also in this area.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The visual contrast between the external door and wall is good.
  • The visual contrast between the internal door and wall is good.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a whiteboard.
  • There is not a red flashing fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) is 70cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There is a/are chair(s) with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The visual contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Room(s) (Meeting Room A3). Skip to the next section.

Room(s) (Meeting Room A3)

• The room surveyed was A3.
• A3 is located on the first floor, within the Corporate Services area.

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• Access View
  • Meeting Room A2 is also in this area.
  • There is not wayfinding signage on route to the room(s).
  • Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
  • There is written signage for the room, in block capital lettering, that is clearly visible.
  • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • The visual contrast between the external door and wall is good.
  • The visual contrast between the internal door and wall is good.
  • There is step-free access into the room(s).
• Room Details View
  • The door(s) open(s) away from you (push).
  • The door(s) for the room(s) is/are not push pad activated.
  • The door(s) is/are single.
  • The door opening width(s) is/are 75cm+ for the room(s).
  • The door is easy to open.
  • Light switches are not between 75cm and 120cm (4ft) from floor level.
  • There is not a hearing assistance system for the room(s).
  • This room has a television screen and a whiteboard.
  • There is not a red flashing fire alarm beacon in the room(s).
  • There is some fixed furniture within the room(s).
  • The clear floor space beneath tables in the room(s) ranges between 70cm and 72cm.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • Furniture can be reconfigured to allow a turning space for wheelchair users.
  • A height adjustable table/bench is not available.
  • There is a/are chair(s) with armrests on both sides within the room(s).
  • The type of flooring in the room(s) is carpet.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • Floor coverings in the room(s) are even with no trip hazards.
  • The visual contrast between the walls and floor is good.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s) (Digital Services Area). Skip to the next section.

Standard Toilet(s) (Digital Services Area)

• There is/are 1 male toilet(s) located to the left from the entrance to Digital Services.
• There is/are 1 female toilet(s) located to the left from the entrance to Digital Services.
• The type of signage on or near the standard toilet door(s) is pictorial and written.
• Ambulant toilet cubicles are not available.
• There is not a male standard toilet with a lowered urinal.
• The wash basin tap types in standard toilets are lever.
• The lighting levels are good in the male and female standard toilets.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

• There is/are 1 male toilet(s) located to the right from the lift lobby.
• There is/are 1 female toilet(s) located to the left from the lift lobby.
• The type of signage on or near the standard toilet door(s) is pictorial.
• Ambulant toilet cubicles are not available.
• There is not a male standard toilet with a lowered urinal.
• The wash basin tap types in standard toilets are twist/turn.
• The lighting levels are good in the male and female standard toilets.