Access Guide
Summary
- This is a health centre.
- Services within the building include: Dental Treatment.
Getting Here (St Helens Dental Clinic)
-
By Road
View
- St Helens dental Clinic is located in the centre of St Helens on College Street.
The A571 College Street is accessible from the A580 Eats Lancs Road, and the A58 or A570 from the town centre. - The on site car park is for staff only.
There is on street parking on Central Street opposite the clinic with pay and display machines nearby.
There are public car parks nearby, the closest being Central Street on the corner or Central Street/Standish Street. There are no Blue Badge Bays on Street or Central Street car park. The closes are on Birchley Street car park but are over 200m from the clinic.
- St Helens dental Clinic is located in the centre of St Helens on College Street.
-
By Bus
View
- There are bus stops on College Street outside the clinic. Bus services 17 and 352 stop here.
The bus stops are approximately a 1 minute walk from the clinic.
- There are bus stops on College Street outside the clinic. Bus services 17 and 352 stop here.
-
By Train
View
- The nearest station is St Helens Central, which is 0.5 miles, approximately a 12 minute walk from the Clinic.
-
Useful Links
View
- Merseytravel bus timetable - route 17.
- To view the web page described above click here (opens in new tab).
- Merseytravel bus timetable - route 352.
- To view the web page described above click here (opens in new tab).
- Northern Rail St Helens Central Station.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (St Helens Dental Clinic)
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; large print on request and different languages on request.
- There is a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are not available.
- There is not a/are not hearing assistance system(s) available.
- Home visits services are not available.
- There is a wheelchair tipper/ bariatric chair in surgery 4.
Parking
- The venue does not have its own car park.
-
Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Central Street Car Park.
- The car park is located on Central Street, at the junction with Standish Street.
- There is not a/are not Blue Badge parking bay(s) available within the car park.
- Please click here for more information on parking.
-
On Street Parking and Drop-off Details
View
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 220cm x 570cm (7ft 3in x 18ft 8in).
- Standard marked parking bays are located on Central Street, opposite the clinic.
- There is not a designated drop off point.
Opening Times (St Helens Dental Clinic)
- Monday 08:45 - 17:00.
- Tuesday 08:45 - 17:00.
- Wednesday 08:45 - 17:00.
- Thursday 08:45 - 17:00.
- Friday 08:45 - 16:30.
- Saturday Closed.
- Sunday Closed.
Outside Access (Main Entrance)
-
Entrance Details
View
- This information is for the entrance located at the left side of the building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 120cm (3ft 11in).
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 80cm.
-
Ramp/Slope Details
View
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
- The width of the ramp is 90cm.
Reception (Main Entrance)
-
Reception
View
- The reception point is located to the left from the Main Entrance.
- The reception point is approximately 5m (5yd 1ft) from the Main Entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- The hearing assistance system is signed.
-
Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- The waiting room / area does have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
-
Comments
View
- There is a card reader on a raised section of the counter which is over 110cm high.
- There is a sign for a hearing system, but at the time of the survey there was no hearing assistance system.
Getting Around (St Helens Dental Clinic)
-
Access
View
- There is step free access throughout the building.
-
Circulation
View
- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails are not provided in corridors.
- Seating is not provided in corridors.
- There is high visual contrast between the walls and floor in all corridors.
- The lighting levels are good.
-
Signage and Wayfinding
View
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The wayfinding signage does not include pictograms.
- Dementia friendly signage is not provided.
-
Safe Place(s)
View
- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
-
Audio
View
- This venue does play background music in public areas.
- Music is played in the reception waiting area.
- There is not a hearing assistance system in the public areas of the building.
Entrance (Surgery Treatment Rooms)
-
Entrance Details
View
- This information is for the entrance located to left from the Main Entrance, after reception.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 124cm (4ft 1in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 73cm.
Consultation / Treatment Room (Surgery Room 2 - Dental Treatment)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Surgery Room 2.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are light.
- The width of the door opening is 77cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Surgery Room 3 - Dental Treatment)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Surgery Room 3.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are light.
- The width of the door opening is 77cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Surgery 4 - Dental Treatment)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Surgery 4.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 71cm (2ft 4in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- Some chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
-
Comments
View
- There is a wheelchair tipper/ bariatric chair in this surgery.
Consultation / Treatment Room (X-Ray Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; X-Ray Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is not a chair.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Toilet with Adaptations (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located to the right from the entrance to the Surgery Treatment Rooms.
- This accessible toilet is approximately 8m (8yd 2ft) from the Surgery Treatment Rooms entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens inwards.
- The door is heavy.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 82cm (2ft 8in).
- The visual contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The visual contrast between the horizontal grab rail and internal door is high.
-
Toilet Features
View
- The dimensions of the accessible toilet are 194cm x 194cm (6ft 4in x 6ft 4in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 76cm from floor level.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 136cm (4ft 6in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is low.
- The visual contrast between the walls and floor is high.
- There is not an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary, nappy/incontinence items bin and pedal bin disposal units.
- There is not a/are not coat hook(s).
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The toilet seat visual contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 109cm (3ft 7in).
- The visual contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 103cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 155cm (5ft 1in).
- The visual contrast between the towel dispenser and the wall is low.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- The visual contrast between the hand dryer and the wall is low.
Standard Toilet(s)
- Standard toilet facilities are available.
-
Toilet Facilities
View
- The shared toilet is located to the right from the entrance to Surgery Treatment Rooms.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 6m from the Surgery Treatment Rooms entrance.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 81cm.
- The wash basin(s) tap type is twist/turn.
- Lighting levels are good.
