Access Guide
Summary
- This is a clinic.
- Services within the building include: Continence, Bladder and Bowel and STOMA Team.
Getting Here (Woolston Clinic)
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By Road
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- Woolston clinic is located east of Warrington town centre on Holes Lane.
Holes Lane is accessed off the A57 Manchester Road. - Woolston clinic has it's own car park with 2 Blue Badge bays.
Parking is free for all users.
- Woolston clinic is located east of Warrington town centre on Holes Lane.
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By Bus
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- Bus services 4 and 42 stop on Holes Lane, approximately 100m from Woolston clinic.
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By Train
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- The nearest train station to Woolston clinic is Padgate station.
The station is 0.7 miles form Woolston clinic, approximately a 17 minute walk.
- The nearest train station to Woolston clinic is Padgate station.
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Useful Links
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- Bus timetable and services.
- To view the web page described above click here (opens in new tab).
- Padgate train station.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Woolston Clinic)
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters cannot be provided on request.
- The alternative formats documents can be provided in include; large print on request and different languages on request.
- There is not a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are available.
- There is not a/are not hearing assistance system(s) available.
- Home visits services are not available.
Parking (Woolston Clinic)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the left of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do need to be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 470cm (7ft 7in x 15ft 5in).
- The nearest Blue Badge bay is 18m (19yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 22m (24yd 2in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details
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- There is not a designated drop off point.
Opening Times (Woolston Clinic)
- Monday 08:00 - 16:00.
- Tuesday 08:00 - 16:00.
- Wednesday 08:00 - 16:00.
- Thursday 08:00 - 16:00.
- Friday 08:00 - 16:00.
- Saturday Closed.
- Sunday Closed.
Outside Access (Woolston Clinic Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is a bell/buzzer.
- The height of the bell/buzzer is 113cm (3ft 8in).
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 96cm (3ft 2in).
- There is a door release button when exiting.
- The height of the door release button is 115cm (3ft 9in).
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are single width.
- The width of the door opening is 100cm.
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Ramp/Slope Details
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- The ramp/slope is located to the left and right of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
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Comments
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- The ramp to the left of the entrance is slight and the handrail is on the right going up.
- The ramp to the right of the entrance if approaching from Holes Lane, is steep and the handrail is on the left going up.
Reception (Main Entrance)
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Reception
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- The reception point is located on the right beyond the main entrance.
- The reception point is approximately 3m (3yd 10in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is not staffed.
- There is a bell to attract attention.
- The bell is at a suitable height for a wheelchair user.
- There is not a hearing assistance system.
- The hearing assistance system is signed.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- The seats do not have armrests.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
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Comments
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- There is a sign for a hearing system, but at the time of the survey there was no hearing assistance system.
Getting Around (Woolston Clinic)
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Access
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- There is step free access throughout the building.
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Circulation
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- There are not doors in corridors which have to be opened manually.
- There are corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
- The type of flooring in walkways and corridors is vinyl.
- There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
- Handrails are not provided in corridors.
- Seating is not provided in corridors.
- There is high visual contrast between the walls and floor in all corridors.
- The lighting levels are moderate to good.
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Signage and Wayfinding
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- Wayfinding signage is not provided.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Consultation / Treatment Room (Consulting Room - Continence)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Consulting Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 74cm (2ft 5in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Toilet with Adaptations (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the left from the main entrance.
- This accessible toilet is approximately 7m (7yd 1ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The visual contrast between the external door and wall is high.
- The door opens outwards.
- The door is heavy.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The visual contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The visual contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 168cm x 199cm (5ft 6in x 6ft 6in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 113cm from floor level.
- The lighting levels are low to moderate.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 94cm (3ft 1in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is low.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the right.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The visual contrast between the wall-mounted grab rail(s) and wall is low.
- The visual contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and pedal bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat visual contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 109cm (3ft 7in).
- The visual contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The visual contrast between the wash basin wall-mounted grab rail(s) and wall is low.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 102cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 136cm (4ft 6in).
- The visual contrast between the towel dispenser and the wall is medium.
- There is not a hand dryer.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 92cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The male toilet is located to the right after reception.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 12m from the main entrance.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.
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Toilet Facilities 2
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- The female toilet is located to the right after reception.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 13m from the main entrance.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 81cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.
