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Civic Centre Council Headquarters

Windmillhill Street, Motherwell, North Lanarkshire, ML1 1AB

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Access Guide

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Introduction

Opening Times

  • Monday 08:45 - 16:45.
  • Tuesday 08:45 - 16:45.
  • Wednesday 08:45 - 16:45.
  • Thursday 08:45 - 16:45.
  • Friday 08:45 - 16:15.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Airbles.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • Venue Car Park View
    • The car park is located at the front of the building, accessed off Airbles Road.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 6 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 510cm x 620cm (16ft 9in x 20ft 4in).
    • The nearest Blue Badge bay is 25m (27yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 40m (43yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is block paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • On Street Parking and Drop-off Details. View
    • There is a designated drop off point.
    • The drop off point is located at the front of the building.
    • There is a dropped kerb from the drop off point.
    • There is not tactile paving on the dropped kerb.
  • Comments View
    • There is controlled entry to the car park.
    • It is recommended to book Blue Badge bays in advance as the car park is mainly for elected members and staff.
    • There are four bays near the main entrance and two additional bays to the left just past the barriers.
    • At lower level to the rear of the building there are 10+ additional Blue Badge bays in the Motherwell Concert Hall and Theatre car park.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open automatically (by revolving).
  • The door opening is 140cm (4ft 7in) wide.
  • Comments View
    • There is a push control to the right of the door frame for slower automatic operation.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located in front of the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.

Reception

  • The desk is 12m (13yd 4in) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is high (110cm+).
  • The desk has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • Key fobs are required for most internal doors, which can be obtained from reception.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2-3-4-5.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.

Lift

  • There is a lift for public use.
  • The lift is located to the right of the building opposite reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2-3-4-5.
  • The lift is 15m (16yd 1ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 86cm (2ft 10in).
  • The dimensions of the lift are 144cm x 124cm (4ft 9in x 4ft 1in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Level Change (Gallery)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading up to the right of the gallery.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp or slope is 130cm (4ft 3in).
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located leading up to gallery seating.
  • There is / are 2 step(s) to the area / service.
  • The lighting levels at the steps are bright.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are deep.
  • The steps do have handrails.
  • The handrails are on both sides.
  • The ramp or slope does bypass the step(s).
  • Comments View
    • The ramp provides access to the rear row, where there is designated space for wheelchair users.
    • There are further steps down to the front row seating.

Accessible Toilet (Ground Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 30m (32yd 2ft) from the main entrance.
    • The accessible toilet is located at the rear of the venue.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 142cm x 174cm (4ft 8in x 5ft 9in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The hand dryer is 105cm (3ft 5in) high.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is good.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.

Accessible Toilet (4th Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is 15m (16yd 1ft) from the lift.
    • The accessible toilet is located on the fourth floor.
    • There is level access to the accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door weight is heavy.
    • The dimensions of the accessible toilet are 147cm x 207cm (4ft 10in x 6ft 9in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency alarm is fully functional.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is not a toilet roll holder.
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the drop down rails and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.

Standard Changing Room (5th Floor)

  • There are standard changing rooms available.
  • The standard changing room is 13m (14yd 8in) from the lift.
  • The standard changing rooms are located on the fifth floor.
  • There is level access to the standard changing rooms.
  • Shower facilities are available within the changing room(s).
  • There is not level access to the shower facilities.
  • The shower cubicle(s) / area is / are accessed via a medium step.
  • Comments View
    • There are 2 similar changing rooms here which are generally for the use of local member groups.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • The assistance dog toilet area is located near the car park.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • Home visits / services are available.
  • Comments View
    • There is a wheelchair available to borrow. Please contact a member of staff.