Access Guide

Search Access Guide

Location

There is a bus stop within 150m (164yds) of the venue.

Assisted Travel Contact Information

Assisted Travel Helpline telephone number: 0800 912 2 901
Assisted Travel Text Relay service, (for the hard of hearing): 18001 0800 912 2 901.

Outside Access (Platform 2 Ticket Office Entrance)

This information is for the entrance located at the front of the ticket office.
There is not level access into the venue.
The main door(s) open automatically (away from you).

Second set of doors View
- The automatic doors are push pad activated.
- The doors are double width.
- The door opening is 170cm (5ft 7in) wide.
- There is a second set of doors.
- The door(s) open automatically (towards you).
- The doors are double width.
- The door opening is 170cm (5ft 7in) wide.
Comments View
- The second set of doors lead from the ticket office onto the platform.
- When the ticket office is closed there is level access to the platform either side of the ticket office.

Level Change (Platform 2 Ticket Office Entrance)

There is a ramp or slope to access this service.
The ramp or slope is located to the left as you face the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The ramp does have handrails.
The handrails are on both sides.
There is a / are step(s) to access this area / service.
The step(s) is / are located either side of the entrance.
There is / are 6 step(s) to the area / service.
The step(s) is / are not clearly marked.
The step(s) is / are medium.
The steps do have handrails.
The handrails are on both sides.
The ramp or slope does bypass the step(s).

Parking

The venue does have its own car park.

Venue Car Park View
- Parking is free for all users.
- The car park is located next to platform 2.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 10+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 370cm x 570cm (12ft 2in x 18ft 8in).
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
Drop-off Point View
- There is a designated drop off point.
- The drop off point is located at the front of the venue.
- There is a dropped kerb from the drop off point.
- There is tactile paving on the dropped kerb.

Outside Access (Platform 1 Entrance - Bridge)

This information is for the entrance located on Constarry Road.
There is not level access into the venue.
There are no doors at this entrance.
The door opening is 170cm (5ft 7in) wide.

Level Change (Platform 1 Entrance - Bridge)

There is a ramp or slope to access this service.
The ramp or slope is located on Constarry Road.
The ramp or slope is easy.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The ramp does have handrails.
The handrails are on both sides.
There is a / are step(s) to access this area / service.
The step(s) is / are located on Constarry Road.
There is / are 15+ step(s) to the area / service.
The step(s) is / are not clearly marked.
The step(s) is / are medium.
The steps do have handrails.
The handrails are on both sides.
The ramp or slope does bypass the step(s).

Comments View
- There are level landing resting points located at regular intervals along the ramp.

Reception (Ticket Office)

The desk is 3m (3yd 10in) from the platform 2 ticket office entrance.
There is level access to reception from the entrance.
The reception desk is medium height (77cm - 109cm).
The desk does not have a low (76cm or lower) section.
The lighting levels are medium.
There is a hearing assistance system.
The type of system is a fixed loop.
Staff are trained to use the system.

Inside Access

There is level access to the service.
This venue does not play background music.
Motorised scooters are welcomed in public parts of the venue.
The lighting levels are varied.

Train Station

There are generally 1 member(s) of staff on duty.
The station is staffed.
There is not an office to obtain help.
There is a ticket office.
The ticket office is located on platform 2.
The ticket office is 3m (3yd 10in) from the platform 2 ticket office entrance.
The train companies operating from within this station are ScotRail.
The train companies that operate within this station include:.
Please click here for access information for ScotRail.
There is a taxi rank at the station.
The taxi rank is located outside platform 2.
There are 2 platform(s) in the station.
The platform(s) accessed by ramp / slope is / are 1-2.

Additional Station Information View
- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1-2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are located on the main station concourse.
- There is not a wheelchair available to borrow.

Accessible Toilet

There are accessible toilets within this venue designated for public use.

Location and Access View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 4m (4yd 1ft) from the platform 2 ticket office entrance.
- The accessible toilet is located next to the ticket counter.
- There is level access to the accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 155cm x 210cm (5ft 1in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
Position of Fixtures View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is fair.
- The contrast between the drop down rails and wall is fair.
Baby Change Facilities View
- Inside the venue, there is level access to the baby change facility.
Colour Contrast and Lighting View
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Baby Change Facilities View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 98cm (3ft 3in).