Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Shotts.
COVID-19 Information
- The information in this section was taken in March 2021.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Opening Times
- Monday 10:00 - 14:00.
- Tuesday 10:00 - 14:00.
- Wednesday 10:00 - 14:00.
- Thursday 10:00 - 14:00.
- Friday 10:00 - 14:00.
- Saturday Closed.
- Sunday Closed.
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Comments
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- On Wednesday office opens at 10.00am but calls are taken from 08.45am.
Parking
- The venue does not have its own car park.
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Public Car Parks.
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- There is a car park for public use within 200m (approx).
- The name of the car park is Co-operative.
- The car park is located at the front of the building.
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On Street Parking and Drop-off Details.
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open automatically.
- The doors are single width.
- The door opening is 100cm (3ft 3in) wide.
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Second set of doors
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- There is a second set of doors.
- The door(s) open automatically.
- The doors are single width.
- The door opening is 100cm (3ft 3in) wide.
Reception
- The desk is 8m (8yd 2ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is low (76cm or lower).
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
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Comments
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- The ticket machine is at a suitable height for a wheelchair user.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are medium.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are available.