Access Guide
Getting Here (Lyme Brook Centre)
-
By Road
View
- Lyme Brook Centre is located on Talke Road in Chesterton, to the North of Newcastle-under-Lyme town centre.
Lyme Brook Centre is accessed from Newcastle-under-Lyme town centre via the A34. - Standard and Blue Badge parking is available for staff and visitors.
- Lyme Brook Centre is located on Talke Road in Chesterton, to the North of Newcastle-under-Lyme town centre.
-
By Bus
View
- The nearest bus stop is Bradwell Hospital located on Talke Road.
The 35 service stops here.
- The nearest bus stop is Bradwell Hospital located on Talke Road.
-
By Train
View
- The nearest train station is Longport.
The station is approximately 1.9 miles from the centre.
- The nearest train station is Longport.
-
Useful Links
View
- Information on bus services.
- To view the web page described above click here (opens in new tab).
- Information on train services.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
- There is a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are available.
- There is not a/are not hearing assistance system(s) available.
- Home visits services are available.
Parking (Lyme Brook Centre)
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located in front of the Lyme Brook Centre.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 220cm x 460cm (7ft 3in x 15ft 1in).
- The nearest Blue Badge bay is 7m (7yd 1ft) from the Lyme Brook Centre main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac and block paving.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
-
Public Car Parks
View
- There is not a car park for public use within 200m (approx).
-
On Street Parking and Drop-off Details
View
- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are not available.
- There is a designated drop off point.
- The drop off point is located to the right of the Blue Bay badge parking.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Outside Access (Memory Clinic - Main Entrance)
-
Entrance Details
View
- This information is for the entrance located to the right of the Lyme Brooke Centre building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is a bell/buzzer.
- The height of the bell/buzzer is 138cm (4ft 6in).
- There is an intercom.
- The height of the intercom is 138cm (4ft 6in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 130cm (4ft 3in).
- There is a door release button when exiting.
- The height of the door release button is 135cm (4ft 5in).
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 80cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 86cm.
-
Ramp/Slope Details
View
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up the ramp.
Reception (Main Reception)
-
Reception
View
- The reception point is located to the right as you enter via the Memory Clinic main entrance.
- The reception point is approximately 7m (7yd 1ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is not sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
-
Reception Waiting Area
View
- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Department / Service
-
Department / Service Access
View
- Memory Clinic is located to the right of the Lyme Brooke Centre building.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is carpet and vinyl/laminate.
- The department/service does not play background music.
- The lighting levels are good.
-
Department / Service Facilities
View
- This department/service has; consultation rooms, accessible toilet facilities for everyone, a main reception and a waiting room/area.
- There are 5 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are accessible toilet facilities within the department/service.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located within the Mental Health department in the Lyme Brook Centre.
Entrance (Lyme Brook Centre)
-
Entrance Details
View
- This information is for the entrance located to the left as you enter via the main entrance.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance, via lift.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 78cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
Level Change (Lyme Brook Centre Entrance)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 3 step(s) to the area/service.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The lighting levels at the step(s) are good.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Lift
- There is a lift for public use.
- The lift is located to the left as you enter via the main entrance.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 2m (2yd 7in) from the main entrance.
- The lift is a platform lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, UG.
- The platform lift accesses a small level change.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are not within 90cm - 110cm from the floor.
- The external controls for the lift are between 80cm - 100cm from the floor.
- The colour contrast between the external lift controls and the control plate is good.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 85cm (2ft 9in).
- The dimensions of the lift are 94cm x 156cm (3ft 1in x 5ft 1in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Consultation / Treatment Room (Room B5)
- There is / are 5 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room B5.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are light.
- The width of the door opening is 78cm (2ft 7in).
- The type of flooring is carpet.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Accessible Toilet(s) (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located to the right of reception.
- This accessible toilet is approximately 10m (10yd 2ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is poor.
- The door opens inwards.
- The door is heavy.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 90cm (2ft 11in).
- The contrast between the internal door and wall is fair.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is poor.
-
Toilet Features
View
- The dimensions of the accessible toilet are 235cm x 143cm (7ft 9in x 4ft 8in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 166cm (5ft 5in).
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- There is a push button alarm in the toilet.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 175cm from the floor.
-
Additional Fixtures
View
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 60cm (1ft 12in).
- The contrast between the toilet roll holder and the wall is fair.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 96cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 80cm (2ft 7in).
- The contrast between the towel dispenser and the wall is poor.
- There is not a hand dryer.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Lyme Brook Centre link (new tab) - click here.