You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a children's centre and nursery.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:30 - 18:00.
• Tuesday 07:30 - 18:00.
• Wednesday 07:30 - 18:00.
• Thursday 07:30 - 18:00.
• Friday 07:30 - 18:00.
• Saturday Closed.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Manors.
• The nearest Metro Station is Howdon.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 350cm x 442cm (11ft 6in x 14ft 6in).
  • The nearest Blue Badge bay is 11m (12yd 1in) from the main entrance.
  • The furthest Blue Badge bay is 15m (16yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The car park surface is tarmac and block paving.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 103cm (3ft 5in).
  • There is an intercom.
  • The height of the intercom is 134cm (4ft 5in).
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 98cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 99cm.
• Comments View
  • The intercom is located between the 2 sets of doors.
  • There is a key fob for access to the building.
  • Parents with children attending the centre and nursery are issued with a key fob.
  • The key fob reader is at a height of 102cm.
  • There is a push button to open the second set of doors for exiting the building.
  • The push button is at a height of 110cm.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 2m (2yd 7in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is not signed.
• Staff are not trained to use the system.
• The hearing assistance system was not tested at the time of the survey.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played at various times.
• Motorised scooters are not welcomed in public parts of the venue.
• The lighting levels are good.

You are on Chestnut and Oak Rooms. Skip to the next section.

Chestnut and Oak Rooms

• This room is located along the right corridor.
• The room is 11m from the main entrance.
• There is a moveable room divider which allows this room to be used as 1 large room or 2 smaller rooms.
• At the time of the survey the divider was open.
• The door opens away from you (push) and may be hard to open (has a door closer).
• The door is single.
• The clear door width is 76cm.
• There are chairs with armrests in the rooms.
• The height of the desks is 68cm.
• There are some height adjustable chairs.
• The flooring surface is carpet and clear of trip hazards.
• The lighting in this room is good.
• There is a visual fire alarm in this room.

You are on Hawthorn Room. Skip to the next section.

Hawthorn Room

• This room is located along the right corridor of the building.
• The room is 22m from the main entrance.
• The door opens away from you (push) and may be hard to open (has a door closer).
• The door is single.
• The clear door width is 76cm.
• There are sofas and an armchair in this room.
• There are chairs without armrests and a desk in this room.
• The height of the desk is 70cm.
• There are toys available in this room.
• This is a family room used for supervised contact.
• The flooring is carpet and clear of trip hazards.
• The lighting in this room is good.
• There is a visual fire alarm in this room.

You are on Comms Room. Skip to the next section.

Comms Room

• This room is located to the front right of building.
• The room is 22m from the main entrance.
• The door opens away from you (push) and may be difficult to open (has a door closer).
• The clear door width is 76cm.
• There is a panic alarm at a height of 105cm.
• There are armchairs and a sofa available.
• There is a table at a height of 60cm.
• The flooring surface is carpet and clear of trip hazards.
• The lighting in this room is good.
• There is a visual fire alarm in this room.
• There are 2 additional similar rooms located along this corridor.
• This room is usually used for interviews.

You are on Pine Room. Skip to the next section.

Pine Room

• This room is located at the left hand side of the foyer.
• The room is 6m from main entrance.
• The door opens away from you (push) and may be hard to open (has a door closer).
• The door is single.
• The clear door width is 76cm.
• There are desks in this room at a height of 66cm.
• There are chairs with and without armrests in this room.
• The chairs are height adjustable.
• The flooring surface is carpet and clear of trip hazards.
• The lighting in this room is good.
• There is a visual fire alarm in this room.

You are on Entrance (Cottage Garden Wing Entrance). Skip to the next section.

Entrance (Cottage Garden Wing Entrance)

• This information is for the entrance located to the left of foyer.

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• Entrance View
  • There is step-free access at this entrance.
  • There is a bell/buzzer.
  • There is an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 154cm.

You are on Kitchen. Skip to the next section.

Kitchen

• The kitchen is located along the front left corridor in the Cottage Garden Wing.
• There is step-free access to the kitchen.
• There is a/are door(s) to access the kitchen.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door has a closer and maybe difficult for some to open.
• The width of the door opening is 76cm.
• There is not ample room for a wheelchair user to manoeuvre within the kitchen.
• The height of the work surfaces are 91cm .
• There is not a work surface with a clear knee recess.
• There is a height adjustable work surface.
• The type of flooring in this area is carpet and vinyl.
• There are chairs with armrests and chairs without armrests within the kitchen.
• Tables are not permanently fixed.
• Chairs are not permanently fixed.
• The distance between the floor and the lowest table is 63cm (2ft 1in).
• The distance between the floor and the highest table is 69cm (2ft 3in).
• Vending machines are not available.
• Takeaway cups are not available.
• Drinking straws are not available.
• Lighting levels are good.

You are on Honeysuckle Room. Skip to the next section.

Honeysuckle Room

• This room is located along the left hand corridor of the building, in the Cottage Garden Wing.
• The room is 19m from the main entrance.
• The door opens away from you (push) and may be difficult to open (has a door closer).
• The door is single with a locked extension.
• The door width is 76cm.
• There are a variety of toys, desks and other play equipment in the room.
• The height of the lowest desk is 40cm.
• The height of the highest desk is 49cm.
• The flooring surface is vinyl and carpet, and the floor is clear of trip hazards.
• The lighting in this room is good.
• There is a visual fire alarm in this room.

You are on Entrance (Garden Entrance). Skip to the next section.

Entrance (Garden Entrance)

• This information is for the entrance located in the Honeysuckle Room.

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• Entrance View
  • There is step-free access at this entrance.
  • There is a bell/buzzer.
  • There is an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 76cm.
• Comments View
  • There is a similar entrance to the garden in each of the rooms in the Cottage Garden Wing and in the Daisy and Buttercup rooms.

You are on Garden. Skip to the next section.

Garden

• The garden has a rubberised matting surface.
• There are grassed areas of the garden.
• The garden is split into age group areas, with gates and fences to separate the age group areas.

You are on Tulip Room. Skip to the next section.

Tulip Room

• This room is located along rear corridor of the Cottage Garden Wing.
• The room is 36m from the main entrance.
• The door opens away from you (push) and may be difficult to open (has a door closer).
• The door is single with a locked extension leaf.
• The clear door width is 76cm.
• This room is used as a health visitor's room.
• There are desks at a height of 72cm.
• There is a baby change at a height of 101cm.
• There is a sink with twist/turn mixer taps.
• The height of the sink is 87cm.
• There is a child's sink with twist/turn mixer taps.
• The height of the sink is 60cm.
• There are seats without armrests.
• The flooring surface is carpet and vinyl, and the floor is clear of trip hazards.
• The lighting in this room is good.
• There is a visual fire alarm in this room.

You are on Sunflower Room. Skip to the next section.

Sunflower Room

• This room is located along the rear corridor of the Cottage Garden Wing.
• The room is 46m from the main entrance.
• The door opens away from you (push) and may be difficult to open (has a door closer).
• The door is single with a locked extension leaf.
• The door opening width is 76cm.
• This room is used as a playroom for children seeing the health visitors, and as a room for supervised contact.
• There are desks at a height of 45cm.
• There are a variety of toys.
• There is a sink with twist/turn mixer taps.
• The height of the sink is 87cm.
• There is a child's sink with twist/turn mixer taps.
• The height of the sink is 60cm.

You are on Jasmine Room. Skip to the next section.

Jasmine Room

• This room is located to the rear right of the Cottage Garden Wing.
• The room is 48m from the main entrance.
• The door opens away from you (push) and may be difficult to open (has a door closer).
• The door is single.
• The clear door width is 76cm.
• This is a sensory room.
• There are a variety of sensory toys and equipment with lights, bubbles and wind.
• There is a nursing chair.
• This room can be booked by the general public for use.

You are on Entrance (Summer Meadow Wing). Skip to the next section.

Entrance (Summer Meadow Wing)

• This information is for the entrance located at the rear of the foyer.

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• Entrance View
  • There is step-free access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 140cm (4ft 7in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 156cm.

You are on Daisy and Poppy Room. Skip to the next section.

Daisy and Poppy Room

• This room is located along the corridor ahead as you enter, through the Spring Meadow Wing.
• The room is 35m from the main entrance.
• The door opens away from you (push), and may be difficult to open (has a door closer).
• The door is single with a locked extension leaf.
• The clear door width is 76cm.
• There are cots and a variety of toys.
• Some of the toys are sensory/tactile.
• The flooring surface is carpet and vinyl, and the floor is clear of trip hazards.
• The lighting in this room is good.
• There is a visual fire alarm in this room.

You are on Buttercup Room. Skip to the next section.

Buttercup Room

• This room is located at the end of the corridor ahead as you enter.
• The room is 42m from the main entrance.
• The door opens away from you (push), and may be difficult to open (has a door closer).
• The door is single with a locked extension leaf.
• The clear door width is 76cm.
• There are tables and toys throughout the room.
• There are children's chairs.
• The flooring surface is vinyl and laminate, and the floor is clear of trip hazards.
• The lighting in this room is good.
• There is a visual fire alarm in this room.

You are on Accessible Toilet (Foyer - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Foyer - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 4m (4yd 1ft) from the main entrance.
  • This accessible toilet is located at the front right of the foyer.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 151cm x 195cm (4ft 11in x 6ft 5in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 84cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, non-infectious waste and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 114cm (3ft 9in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within this accessible toilet.
  • The height of the baby change table once extended is 82cm (2ft 8in).

You are on Accessible Toilet (Cottage Garden Wing - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Cottage Garden Wing - Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 32m (34yd 2ft) from the main entrance.
  • This accessible toilet is located along the rear corridor of the Cottage Garden entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 240cm x 194cm (7ft 10in x 6ft 4in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 174cm (5ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, non-infectious waste and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 147cm (4ft 10in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within this accessible toilet.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Accessible Shower (Accessible Toilet Cottage Garden Wing). Skip to the next section.

Accessible Shower (Accessible Toilet Cottage Garden Wing)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located within the accessible toilet in the Cottage Garden Wing.
• The facilities available in the accessible shower(s) include; an adjustable shower head.
• Other facilities available include; a shower curtain.
• There is level access to the services from the accessible shower facilities.

You are on Accessible Toilet (Summer Meadow Wing - Right Hand Transfer). Skip to the next section.

Accessible Toilet (Summer Meadow Wing - Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 37m (40yd 1ft) from the main entrance.
  • This accessible toilet is located along corridor ahead as you enter the building, in the Summer Meadow Wing.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 148cm x 198cm (4ft 10in x 6ft 6in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 82cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, non-infectious waste and general domestic waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 114cm (3ft 9in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located along the front right corridor of the building.
  • The female and male toilets are approximately 13m (14yd 8in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the standard female and male toilets.
  • The height of the baby change table once extended is 94cm (3ft 1in).

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.
• Home visits / services are available.