Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Manors.
- The nearest Metro Station is Northumberland Park.
Opening Times
- Monday 08:30 - 17:00.
- Tuesday 08:30 - 17:00.
- Wednesday 08:30 - 17:00.
- Thursday 08:30 - 17:00.
- Friday 08:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the right hand side of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 10 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 300cm x 499cm (9ft 10in x 16ft 4in).
- The nearest Blue Badge bay is 16m (17yd 1ft) from the Main Entrance.
- The furthest Blue Badge bay is 29m (31yd 2ft) from the Main Entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the rear left of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 143cm (4ft 8in).
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 105cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 113cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Outside Access (Main Exit)
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Entrance
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- This information is for the entrance located at the rear of the building.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 93cm.
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Step(s)
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- The step(s) is/are located immediately beyond the exit.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 13cm.
- There is not a/are not handrail(s) at the step(s).
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Comments
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- There is a door release button to exit the building.
- The height of the button is 101cm.
- The steps are overcome by very slight slope.
Reception
- The desk/counter is 8m (8yd 2ft) from the Main Entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The hearing assistance system was not tested at the time of the survey.
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Comments
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- There is a lowered section of the reception desk at a height of 82cm.
- There is seating in the reception area, consisting of a sofa and chairs, all with armrests on both sides.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Parent and Baby Room
- There is a parent and baby room for public use.
- The parent and baby room is located to the front right of the reception foyer as you enter via the Main Entrance.
- The parent and baby room is approximately 13m from the Main Entrance.
- There is step-free access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial and written text signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 72cm.
- The wash basin tap type is lever.
- There is a/are chair(s) in the parent and baby room.
- There is not a chair with armrests on both sides.
- There is a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are good.
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Comments
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- There are 2 baby change tables available.
- The height of the lowest baby change is 84cm.
- The height of the highest baby change is 107cm.
Accessible Shower (Reception)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located at the front of the foyer, opposite the reception desk.
- The facilities available in the accessible shower(s) include; handrails and a flip-down seat.
- The height of the seat is 54cm (1ft 9in).
- Other facilities available include; drop down rails on both side, fully functional emergency alarm, wash basin, nappy/incontinence bin, and an additional flip down seat at a height of54cm.
- There is level access to the services from the accessible shower facilities.
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Comments
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- The door into the accessible shower is push button operated automatic.
- The height of the push button is 102cm.
Accessible Shower (Accessible Toilet)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the accessible toilet.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 48cm (1ft 7in).
- Other facilities available include; dropdown rails on both sides.
- There is level access to the services from the accessible shower facilities.
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Comments
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- There is a slight lip leading into the shower area.
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 3m (3yd 10in) from the Main Entrance.
- This accessible toilet is located to the left as you enter via the Main Entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 149cm x 380cm (4ft 11in x 12ft 6in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 84cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Standard Changing Room (Female)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 8m (8yd 2ft) from the Main Entrance.
- The standard changing room(s) is/are approximately 5m (5yd 1ft) from the reception desk.
- The standard changing room(s) surveyed is/are located at the front of the building as you enter via the Main Entrance.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a deep step.
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Comments
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- There is a flip down seat in the changing cubicle in front of each shower.
- The seat is at a height of 54cm.
- There is a similar male changing room available in the same area.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located ahead and to the left as you enter from the Main Entrance.
- The female toilet(s) is/are approximately 9m (9yd 2ft) from the Main Entrance.
- Inside the venue, there is level access to the female toilet(s).
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located immediately to the left as you enter from the Main Entrance.
- The male toilet(s) is/are approximately 2m (2yd 7in) from the Main Entrance.
- Inside the venue, there is level access to the male toilet(s).
- Lighting levels in the male toilets are good.
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Comments
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- There are cubicles in the female and male standard toilets with a handrail to the left.
- The male standard toilet has a lowered urinal.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are not available.