You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a café, accessible and standard toilets.
• Services / facilities within the grounds include a children's play area., bowling green and attached golf club.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue has seasonal opening times.
• Please click here for information on opening times.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Manors.
• The nearest Metro Station is Tynemouth.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Comments View
  • There is unmarked parking in King Edward Road.

You are on Access Point (Pedestrian Access 1 - King Edward Road). Skip to the next section.

Access Point (Pedestrian Access 1 - King Edward Road)

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• Access Point View
  • This information is for the access point located on King Edward Road.
  • There is an information board/map at this access point.
  • There is step-free access at this access point.
  • There is a gate which opens away from you (push).
  • The gate is permanently held open.
  • The width of the gap is 145cm.

You are on Access Point (Pedestrian Access 2 - King Edward Road). Skip to the next section.

Access Point (Pedestrian Access 2 - King Edward Road)

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• Access Point View
  • This information is for the access point located on King Edward Road.
  • There is an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is a gate which opens away from you (push).
  • The gate is difficult to open.
  • The gate has a sliding bolt lock.
  • The width of the gap is 150cm.
• Ramp/Slope View
  • The ramp/slope is located immediately after the gate to the right.
  • The gradient of the ramp/slope is steep.

You are on Access Point (Pedestrian Access - Tynemouth Road). Skip to the next section.

Access Point (Pedestrian Access - Tynemouth Road)

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• Access Point View
  • This information is for the access point located on Tynemouth Road.
  • There is an information board/map at this access point.
  • There is step-free access at this access point.
  • There is a gate which opens away from you (push).
  • The gate is permanently held open.
  • The width of the gap is 150cm.
• Ramp/Slope View
  • There is a slope with a very easy incline.

You are on Level Change (Glasshouse Tea Room Patio). Skip to the next section.

Level Change (Glasshouse Tea Room Patio)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left of the café entrance.
• The ramp/slope gradient is slight.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located facing the café entrance.
• There is/are 2 step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.
• The ramp/slope does bypass the step(s).

You are on Outside Access (Glasshouse Tea Room). Skip to the next section.

Outside Access (Glasshouse Tea Room)

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• Entrance View
  • This information is for the entrance located to the side of the café building.
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 95cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Inside Access (Glasshouse Tea Room). Skip to the next section.

Inside Access (Glasshouse Tea Room)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Eating and Drinking (Glasshouse Tea Rooms). Skip to the next section.

Eating and Drinking (Glasshouse Tea Rooms)

• The following information is for the café.
• The café is located in the centre of the park.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 3m (3yd 10in) from the café entrance.
• The standard height for tables is 70cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Children are not welcomed in the bar area.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

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• Comments View
  • There is an external patio area with tables 67cm high.
  • There are also picnic tables.

You are on Parks and Gardens. Skip to the next section.

Parks and Gardens

• The park or garden does have footpaths.
• The path(s) has a / have compact earth and tarmac surface(s).
• The majority of the path(s) is / are wide enough for wheelchair users.
• There are steep and slight slopes on the paths.
• There are bench seats situated along the paths for people to rest.

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• Comments View
  • There are also steps that need to be navigated on some pathways.
  • There are bench seats located throughout the park and two picnic tables near the children's play area.

You are on Children's Play Area. Skip to the next section.

Children's Play Area

• The children's play area has a variety of equipment including slides and swings.
• The play area has rubberised surfaces around each item of equipment.
• This is a contained area that is accessed via gates 100cm wide.

You are on Outside Access (Café Toilet Lobby Entrance). Skip to the next section.

Outside Access (Café Toilet Lobby Entrance)

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• Entrance View
  • This information is for the entrance located to the right of the main café entrance.
  • There is step-free access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are single width with a locked extension leaf.
  • The width of the door opening is 90cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • This accessible toilet is approximately 4m (4yd 1ft) from the café toilet lobby entrance.
  • This accessible toilet is located within the café.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 140cm x 255cm (4ft 7in x 8ft 4in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 61cm (2ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 140cm from the floor.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 84cm (2ft 9in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the café.
  • The female and male toilets are approximately 5m (5yd 1ft) from the café toilet lobby entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.