Access Guide
Introduction
- Services / facilities within the building include a chapel and crematorium.
- Services / facilities within the grounds include accessible toilets, pathways and seating.
Opening Hours
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Manors.
- The nearest Metro Station is North Shields.
Parking (Walton Avenue)
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located off Walton Avenue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 481cm (7ft 7in x 15ft 9in).
- The nearest Blue Badge bay is 30m (32yd 2ft) from the Walton Avenue access point.
- The furthest Blue Badge bay is 32m (34yd 2ft) from the Walton Avenue access point.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Access Point (Walton Avenue Vehicular Access)
-
Access Point
View
- This information is for the access point located on Walton Avenue.
- There is not an information board/map at this access point.
- There is step-free access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
- There are bollards at this access point.
Access Point (Walton Avenue Pedestrian Access)
-
Access Point
View
- This information is for the access point located on Walton Avenue.
- There is an information board/map at this access point.
- There is step-free access at this access point.
- There is a gate which opens away from you (push).
- The gate is difficult to open.
- The width of the gap is 110cm.
Access Point (Pedestrian Access from North Side of Cemetery)
-
Access Point
View
- This information is for the access point located at the right hand centre of the cemetery.
- There is not an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens away from you (push).
- The gate is difficult to open.
- The gate has a sliding bolt lock.
- The width of the gap is 90cm.
-
Ramp/Slope
View
- The ramp/slope is located beyond the access point.
- The gradient of the ramp/slope is slight.
Access Point (Beach Road Entrance 1)
-
Access Point
View
- This information is for the access point located at the north corner of the grounds adjacent to Beach Road.
- There is not an information board/map at this access point.
- There is step-free access at this access point.
- There is a gate which opens away from you (push).
- The gate is easy to open.
- The gate has a sliding bolt lock.
- The width of the gap is 65cm.
- There are uneven paving slabs at the threshold to this entrance.
Access Point (Beach Road Entrance 2)
-
Access Point
View
- This information is for the access point located at the rear west side of the cemetery grounds.
- There is not an information board/map at this access point.
- There is step-free access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
- The width of the gap is 65cm.
- This gate leads to and from an uneven compressed earth pathway.
Access Point (Alexandra Road West Entrance)
-
Access Point
View
- This information is for the access point located at the top left hand side of the cemetery grounds.
- There is not an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
-
Ramp/Slope
View
- The ramp/slope is located leading to and beyond the gates.
- The gradient of the ramp/slope is slight.
Access Point (Alexandra Road West Vehicular Exit Only)
-
Access Point
View
- This information is for the access point located at the south central side of the cemetery.
- There is not an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens towards you (pull).
- The gate is permanently held open.
- The gate has a sliding bolt lock.
-
Ramp/Slope
View
- The ramp/slope is located leading to and beyond the gates.
- The gradient of the ramp/slope is slight.
Parking (Burial Chapel)
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located in the grounds to the right of the burial chapel.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 296cm x 647cm (9ft 9in x 21ft 3in).
- The nearest Blue Badge bay is 10m (10yd 2ft) from the burial chapel entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Entrance (Burial Chapel)
- This information is for the entrance located at the front of the burial chapel.
-
Entrance
View
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 64cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 137cm.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Burial Chapel
- The burial chapel is ahead as you pass through the second set of entrance doors.
- There is step free access to the burial chapel.
- There is ample room for a wheelchair user to manoeuvre.
- The flooring is carpet.
- The seating does not have armrests.
- Seating is not fixed and can be moved to make a space for a wheelchair user.
- There is a lectern.
- The height of the lectern is 110cm.
- Lighting levels are good.
Access Point (Crematorium)
-
Access Point
View
- This information is for the access point located off Walton Avenue, to the north side of the cemetery.
- There is not an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
- The gate has a sliding bolt lock.
-
Ramp/Slope
View
- The ramp/slope is located leading to and beyond gates.
- The gradient of the ramp/slope is slight.
Parking (Crematorium Entrance)
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park is located directly ahead after Crematorium access point.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 3 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 460cm (7ft 7in x 15ft 1in).
- The nearest Blue Badge bay is 40m (43yd 2ft) from the crematorium gates.
- The furthest Blue Badge bay is 60m (65yd 1ft) from the crematorium gates.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
Access Point (Garden of Remembrance Entrance)
-
Access Point
View
- This information is for the access point located at the right hand north side of the cemetery grounds.
- There is not an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens away from you (push).
- The gate is permanently held open.
-
Ramp/Slope
View
- The ramp/slope is located leading to and beyond the gates.
- The gradient of the ramp/slope is slight.
Grounds
- Some pathways are less than 150cm wide, are uneven in areas and may have slight gradients.
- Pathways have a tarmac surface.
- Most graves are accessed via grassed areas which can be uneven.
- There is bench seating available at various points around the grounds.
Entrance (Crematorium)
- This information is for the entrance located at the rear left of the crematorium.
-
Entrance
View
- There is step-free access at this entrance.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 160cm.
Entrance (Crematorium Exit)
- This information is for the entrance located at the front right of the service room.
-
Entrance
View
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 130cm.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 130cm.
-
Ramp/Slope
View
- The ramp/slope is located just beyond the second set of doors.
- The gradient of the ramp/slope is slight.
-
Comments
View
- After services these doors will be held open.
Crematorium Waiting Room
- The waiting room is located ahead as you enter the crematorium building, between the first and second set of entry doors.
- The waiting area surface is carpet.
- There is ample room for a wheelchair user to manoeuvre.
- Chairs can be moved to allow space for a wheelchair.
- There is a mixture of seating.
- There are bench seats with an armrest on both sides.
- There is also seating without armrests.
- No seating is fixed.
- There are coffee tables.
- The surface height of the coffee tables is 46cm.
Crematorium Service Room
- The service room is directly ahead as you pass through the second set of entry doors.
- The flooring is carpet.
- The flooring is even with no trip hazards.
- A wheelchair is available to borrow on request.
- There is ample room for a wheelchair user to manoeuvre.
- Seating is not fixed.
- There are 2 bench seats at the front with an armrest on both sides.
- All other seating does not have armrests.
- Some seating can be moved to allow a space for a wheelchair user.
- There is a fixed hearing loop in the service room.
- There is a medium height (15cm), clearly marked step at front of the service room, giving access to the lectern.
- The step has no handrails.
- There is a portable ramp available from a member of staff, on request to overcome the step.
- The ramp is 76cm wide.
- The ramp is steep (9.4 degrees).
- The ramp does not have handrails.
- The lectern is 106cm high.
- The lectern has a shallow (9cm) step to access it.
Accessible Toilet (Crematorium Building - Left Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 5m (5yd 1ft) from the first set of entry doors.
- This accessible toilet is located to the left as you enter the crematorium building. In the seating area between the first and second set of entry doors.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 150cm x 237cm (4ft 11in x 7ft 9in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 116cm (3ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 101cm (3ft 4in).
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 105cm (3ft 5in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
Outside Access (Book of Remembrance Room)
-
Entrance
View
- This information is for the entrance located at the rear of the staff offices, to the right of the Walton Avenue Pedestrian Access.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) both ways.
- The door(s) may be difficult to open.
- The door(s) is/are single width.
- The width of the door opening is 80cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm.
-
Ramp/Slope
View
- The ramp/slope is located on the path leading to the book of remembrance room.
- The gradient of the ramp/slope is steep.
Book of Remembrance Room
- There is clear directional signage to the book of remembrance room.
- The flooring is vinyl as you enter and carpet in the room itself.
- There is ample room for a wheelchair user to manoeuvre.
- As you enter there is a bench seat with an armrest on either side.
- The book of remembrance room has seating without armrests.
- There is a table within the book of remembrance room.
- The height to the underside of the table is 66cm.
- There are 2 remembrance books; a written transcript book and a digital book.
- The height to the top of the case of the written transcript book is 87cm.
- The height to the top of the case of the digital transcript book is 89cm.
- There is a touchscreen for the digital transcript book.
- Text can be magnified using the touchscreen.
Level Change (Walton Avenue Access Point Accessible Toilet)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading to the accessible toilet.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 120cm (3ft 11in).
Accessible Toilet (Walton Avenue Access Point - Left Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is Braille, pictorial, ‘Not All Disabilities Are Visible’ and 'Stoma Friendly' signage on or near the toilet door.
- This accessible toilet is approximately 30m (32yd 2ft) from the Walton Avenue access point.
- This accessible toilet is located to the right as you enter the cemetery grounds.
- There is not level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 145cm x 325cm (4ft 9in x 10ft 8in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 82cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Level Change (Access to Crematorium Male Accessible Toilet)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading to the accessible toilet.
- The ramp/slope gradient is slight.
- The width of the ramp/slope is 120cm (3ft 11in).
Accessible Toilet (Crematorium - Male - Left Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- This accessible toilet is approximately 13m (14yd 8in) from the crematorium entrance gates.
- This accessible toilet is located to the side of the crematorium.
- There is not level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- There are separate female and male toilets.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 225cm x 265cm (7ft 5in x 8ft 8in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 162cm (5ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Level Change (Access to Crematorium Female Accessible Toilet)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading to the accessible toilet.
- The ramp/slope gradient is slight.
- The width of the ramp/slope is 120cm (3ft 11in).
Accessible Toilet (Crematorium - Female - Right Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
- This accessible toilet is approximately 11m (12yd 1in) from the crematorium entrance gates.
- This accessible toilet is located to the right after the crematorium access point.
- There is not level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- There are separate female and male toilets.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 220cm x 265cm (7ft 3in x 8ft 8in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 160cm (5ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is not a toilet roll holder.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are not available.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located on the grass areas throughout the grounds.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.