You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a registrar's office and ceremony rooms.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 16:00.
• Tuesday 09:00 - 16:00.
• Wednesday 09:00 - 16:00.
• Thursday 09:00 - 16:00.
• Friday 09:00 - 16:00.
• Saturday Closed.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Manors.
• The nearest Metro Station is North Shields.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 224cm x 670cm (7ft 4in x 21ft 12in).
  • Standard marked parking bays are located in Howard Street and Tyne Street.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • Photographs 1 and 2 show the parking bays in Howard Street.
  • Photographs 3 and 4 show the parking bays in Tyne Street.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 102cm (3ft 4in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the door opening is 96cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 92cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance and in the doorway.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Outside Access (Rear Entrance). Skip to the next section.

Outside Access (Rear Entrance)

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• Entrance View
  • This information is for the entrance located at the rear right of the building.
  • There is stepped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The width of the door opening is 87cm.
• Step(s) View
  • The step(s) is/are located in the doorway.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 3cm.
  • There is not a/are not handrail(s) at the step(s).
• Comments View
  • There is a gate to the left hand side of the building which gives access to this entrance.
  • The width of the gate is 93cm.
  • At the time of the survey the gate was locked and only unlocked during ceremonies.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 2m (2yd 7in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is signed.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 02/09/2020.
• The hearing assistance system was working at the time of testing.

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• Comments View
  • Seats without armrests are available in the reception area.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 02/09/2020.
• The hearing assistance system was working at the time of testing.
• This venue does play background music.
• Music is played during ceremonies.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

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• Comments View
  • There are fixed hearing loops in the Ceremony Rooms and Room 3.

You are on Registrar's Office. Skip to the next section.

Registrar's Office

• There are 3 registrar's rooms available.
• The room surveyed was Room 1.
• The room is located on the ground floor, to the rear left of the building as you enter via the main entrance.
• The room is 6m from the main entrance.
• The door to the room opens away from you (push) and is single.
• The door is may be difficult to open.
• The clear door width is 77cm.
• The height of the desk is 71cm.
• There are chairs without armrests.
• There is no room for a wheelchair user to manoeuvre.

You are on Accessible Toilet (Ground Floor). Skip to the next section.

Accessible Toilet (Ground Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 8m (8yd 2ft) from the main entrance.
  • This accessible toilet is located on the ground floor, to the rear right of the building as you enter via the main entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 136cm x 197cm (4ft 6in x 6ft 6in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, general domestic waste and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 110cm (3ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 113cm (3ft 8in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 79cm (2ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is poor.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are -1, G, 1.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the rear right of the building as you enter via the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are -1, G, 1.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 9m (9yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 79cm (2ft 7in).
• The dimensions of the lift are 111cm x 140cm (3ft 8in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Small Ceremony Room. Skip to the next section.

Small Ceremony Room

• This room is located on the first floor, to the right as you exit the lift.
• The room is 1m from the lift.
• The door to the room opens towards you (pull) and is single.
• The door may be difficult to open.
• The clear door width is 92cm.
• There is room for a wheelchair user to manoeuvre.
• There are seats without armrests.
• There is a desk at a height of 70cm.
• There are doors leading into the adjoining large ceremony room.

You are on Large Ceremony Room. Skip to the next section.

Large Ceremony Room

• The room is located on the first floor, accessed through the small ceremony room.
• The room is 5m from the lift.
• The doors to the room are double and open towards you (pull).
• The doors may be difficult to open (have a door closer).
• The door opening width is 154cm.
• There are desks.
• The height of the lowest desk is 54cm.
• The height of the highest desk is 64cm.
• There are chairs without armrests.
• There is room for a wheelchair user to manoeuvre.
• The exit door is single and opens away from you (push).
• The door may be difficult to open.
• The door opening width is 89cm.

You are on Level Change (River Suite). Skip to the next section.

Level Change (River Suite)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in the basement, leading to the River Suite.
• The ramp/slope gradient is slight.
• The width of the ramp/slope is 79cm (2ft 7in).

You are on River Suite. Skip to the next section.

River Suite

• The River Suite is located in the basement to the right hand side of the building as you exit the lift.
• The room is 9m from the lift.
• The door to the room opens away from you (push) and is single.
• The door may be difficult to open.
• The door width is 77cm.
• There are chairs without armrests.
• There is a desk at a height of 71cm.
• There is room for a wheelchair user to manoeuvre.

You are on Standard Toilet(s) (Basement). Skip to the next section.

Standard Toilet(s) (Basement)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the basement, along the main corridor as you exit the lift.
  • The female and male toilets are approximately 5m (5yd 1ft) from the lift.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is normally on duty.
• Staff are trained to BSL level (unknown at time of research).
• Home visits / services are not available.