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Tynemouth Pool

Preston North Road, North Shields, NE29 9PX

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Access Guide

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Introduction

  • Services / facilities within the building include a swimming pool and a fitness suite.

COVID-19 Information

  • The information in this section was taken in August 2020.
  • Booking is essential for use of the building.
  • There are external queuing points.
  • The external queuing points are not clearly marked/signed.
  • There is an external queuing system for the staggered swimming and fitness suite timed slots.
    The queue runs along the wall to the left hand side of the entrance.
    There is a member of staff confirming bookings before allowing entry into the building.
  • There is a barrier at the entrance.
    The left hand side is used for the swimming pool.
    The right hand side is used for the fitness suite.
  • There is a member of staff available at the entrance.
  • There is not hand sanitiser available at the entrance.
  • Hand sanitisers are available inside the venue.
  • There is a hand held hand sanitiser at the reception desk and in the fitness suite.
  • There is a limited number of people allowed inside.
  • There is not a one-way system throughout.
  • There is clear signage inside to help with social distancing.
  • Signage is used to direct customers to the relevant part of the building and to encourage safe use of the facilities.
  • There are protective clear screens located at tills/counters.
  • There are protective screens at the reception desk.
    There is also a barrier in front of the desk.
    The reception is not currently used for customer enquiries.
  • Toilets are available.
  • The standard changing room was not in use at the time of survey.

Opening Times

  • Monday 07:00 - 20:00.
  • Tuesday 07:00 - 20:00.
  • Wednesday 07:00 - 20:00.
  • Thursday 07:00 - 20:00.
  • Friday 07:00 - 19:00.
  • Saturday 08:00 - 13:00.
  • Sunday 08:00 - 13:00.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Manors.
  • The nearest Metro Station is North Shields.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • There is/are 7 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 358cm x 599cm (11ft 9in x 19ft 8in).
    • The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 33m (36yd 3in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front right of the building.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 185cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 183cm.

Reception

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played in the reception, fitness suite and swimming pool.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are good.

Fitness Suite

  • Access to Fitness Suite View
    • The fitness suite is located ahead as you enter the building, to the rear right of the foyer.
    • The fitness suite is 5m (5yd 1ft) from the main entrance.
    • There is step free access to the fitness suite.
    • There are doors into the fitness suite.
    • The doors open towards you (pull).
    • The doors are double.
    • The door(s) is/are permanently held open.
    • The opening is 65cm (2ft 2in) wide.
  • Fitness Suite (General) View
    • Staff receive some training in assisting disabled people.
    • Training provided is GP referral training.
    • Equipment suitable for mobility or sensory impaired users includes hand bikes, pulley, adaptable rowing machine and free weights.
    • A portable hearing assistance system is not available for induction.
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
  • Comments View
    • The door is double with one locked leaf.

Swimming Pool (Main Pool)

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is hydraulic.
  • There are steps into the swimming pool.
  • There are 6-7 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.

Swimming Pool (Small Pool)

  • There is level access from the changing area to the swimming pool.
  • There is not a ramped entrance into the water.
  • There is a wet side chair available.
  • There is a hoist for wheelchair users to access the water.
  • The hoist is hydraulic.
  • There are steps into the swimming pool.
  • There are 8 steps.
  • The steps do have handrails.
  • The handrails are on both sides.
  • There is a ladder type entrance into the water.
  • There is a handrail on both sides of the ladder.
  • Comments View
    • There are 4 steps up and 4 steps down.
    • The hoist is used for both pools.

Accessible Changing Room

  • There are accessible changing rooms available.
  • The accessible changing room is located to the rear of the changing village.
  • The facility is 22m (24yd 2in) from the main entrance.
  • The door opens outwards.
  • The width of the door is 84cm (2ft 9in).
  • The door is locked by a lever twist.
  • The dimensions of the accessible changing room are 192cm x 630cm (6ft 4in x 20ft 8in).
  • The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 62cm (2ft).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The height of the sink is 74cm (2ft 5in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a locker within the accessible changing room.
  • There is a changing bench.
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the bench is 158cm (5ft 2in).
  • There is a wheel in shower.
  • The facilities available in the accessible shower are handrails and a shower chair.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 18m (19yd 2ft) from the main entrance.
    • This accessible toilet is located to the left hand side of the building, towards the rear of the changing village.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 136cm x 208cm (4ft 6in x 6ft 10in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 76cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Changing Room (Changing Village - Wet Side)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 7m (7yd 1ft) from the main entrance.
  • The standard changing room(s) is/are approximately 4m (4yd 1ft) from the reception desk.
  • The standard changing room(s) is/are approximately 1m (3ft 3in) from the pool.
  • The standard changing room(s) surveyed is/are located to the front left of the building as you enter.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.
  • Comments View
    • There are family changing cubicles with baby change tables and toddler seats in them.
    • There are general changing cubicles with a baby change table in them.
    • The baby change units are 94cm high.
    • The toddler seats are at a height of 84cm.

Standard Changing Room (Fitness Suite - Dry Side)

  • There is a/are standard changing room(s) available.
  • The standard changing room(s) is/are approximately 11m (12yd 1in) from the main entrance.
  • The standard changing room(s) is/are approximately 9m (9yd 2ft) from the reception desk.
  • The standard changing room(s) is/are approximately 1m (3ft 3in) from the fitness suite.
  • The standard changing room(s) surveyed is/are located to the front right of the fitness suite.
  • There is level access to the standard changing room(s).
  • Shower facilities are available within the changing room(s).
  • There is level access to the shower facilities.

Standard Toilet(s) (Foyer)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left as you enter, at the front of the foyer.
    • The female and male toilets are approximately 5m (5yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female and male toilets.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels in the female and male toilets are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the ambulant cubicle in the female toilets.
    • The height of the baby change table once extended is 94cm (3ft 1in).

Standard Toilet(s) (Changing Village)

Additional Info

  • Documents can be requested in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.