You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Customer Services, a Library, and Meeting Rooms.

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• Comments View
  • Since the initial survey in August 2020 the interior building work has continued and being extended.
  • Customer access is only via the main electronically controlled double doors to drop-off and collect books in the foyer, and 2 PCs are available to be booked by members of the public in the same locale.
  • The main body of the building has no public access presently. This includes, as of March 2021; the lift, First Floor- Wallsend Customer Services, Library (first floor), café, changing places (first floor), and standard toilets (first floor).

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Manors.
• The nearest Metro Station is Wallsend.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Forum Car Park.
  • The car park is located in Elton Street East.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 480cm x 480cm (15ft 9in x 15ft 9in).
  • On street Blue Badge parking is located in Elton Street East.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.

You are on Reception (Library). Skip to the next section.

Reception (Library)

• The desk/counter is 28m (30yd 1ft) from the lift.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.

You are on First Floor - Wallsend Customer Services. Skip to the next section.

First Floor - Wallsend Customer Services

• The customer first centre is located to the left as you exit the lift.
• There is a waiting area ahead as you enter.
• The reception desk is located to the right after you enter.
• The desk is 96cm high.
• There is a lowered section which is 76cm high.
• There are seven interview desks at a height of 76cm.
• There are five interview rooms.
• The doors to the interview rooms are single, easy to open, open towards you
• and are 84cm wide.
• The height of the desks in these rooms are 74cm
• There is a Citizen Advice Bureau desk at a height of 70cm.
• There are headset hearing loops available.
• There is additional seating in this area, chairs with armrests are available.

You are on Library (First Floor). Skip to the next section.

Library (First Floor)

• This library does not have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does not have computers with accessible software.
• Auxiliary aids are available for computer users.
• A large text keyboard and large rollerball mouse is / are available.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.
• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are G, 1.
  • The escalators steps are clearly marked.
  • The foot and head of the escalators are clearly marked.
  • The lighting levels are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located ahead as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 5m (5yd 1ft) from the entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 160cm x 140cm (5ft 3in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Changing Places (First Floor). Skip to the next section.

Changing Places (First Floor)

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• Location and access View
  • The facility is located at the rear of the library.
  • The facility is approximately 40m (43yd 2ft) from the lift.
  • There is level access to the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The width of the door is 85cm (2ft 9in).
  • The dimensions of the facility are 325cm x 465cm (10ft 8in x 15ft 3in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is wall mounted.
  • The length of the facility changing bench is 190cm (6ft 3in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 100cm (3ft 3in).
  • The transfer space on the right as you face the toilet is 320cm (10ft 6in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Dropdown rails are provided for the toilet.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is not available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located at the rear of the library.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the female standard toilets.
  • The height of the baby change table once extended is 101cm (3ft 4in).

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• Home visits / services are not available.

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• Comments View
  • North Tyneside Libraries are in partnership with the Royal Voluntary Service (RVS) to provide a home delivery service.