You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Hinchingbrooke Hospital is situated off Parkway which is to the West of Huntingdon Town Centre, just off the A14. The hospital is clearly signposted from all major routes which include the A14, and the A141. If you are dropping someone off at the hospital there are allocated drop off points, located near to most entrances to the hospital.
  • The main car park is located opposite the Treatment Centre and main hospital entrance. As you enter, please take a coin token from the entrance barrier. You need to keep your coin token with you and pay at the pay station on your way back to your car.
    There is a designated drop-off point outside the main entrance.
• By Bus View
  • There is an onsite bus stop.
  • There is an onsite bus stop.
  • The hospital bus stop is located on Hinchingbrooke Park Road, approximately 180 metres from the Dynamic Health Musculoskeletal Services & Uro-Gynaecological Physiotherapy entrance.
  • You can use Traveline to start to plan your journey by bus.
• By Train View
  • The nearest station is Huntingdon which is 0.9 miles away. To view the route use the Google Maps link below.
• Useful Links View
  • Traveline for South East and Anglia.
  • To view the web page described above click here (opens in new tab).
  • Cambridgeshire County Council information on buses.
  • To view the web page described above click here (opens in new tab).
  • National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • Walking route from the train station on Google Maps.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located at the rear of the entrance foyer.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01480 428 964.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the reception desk.
• Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.
• To obtain mobility aids please contact reception.
• Additional hospital services link (new tab) - click here.

You are on Hospital Parking (Main Entrance Blue Badge Parking). Skip to the next section.

Hospital Parking (Main Entrance Blue Badge Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the main entrance to the main hospital building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 9 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 340cm x 690cm (11ft 2in x 22ft 8in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the left of the main entrance to the main hospital building.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are located at the payment machines in the hospital building.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located inside the hospital building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 8m (8yd 2ft) from the main entrance.

You are on Hospital Parking (Main Car Park - Car Park 2). Skip to the next section.

Hospital Parking (Main Car Park - Car Park 2)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the hospital buildings.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 355cm x 477cm (11ft 8in x 15ft 8in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park, at the payment machines in the car park and at the payment machines in the hospital building.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 1 hour only.
  • Payment machines are located inside the hospital building and at the front of the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 79m (86yd 1ft) from the main entrance.

You are on Getting To (Pharmacy). Skip to the next section.

Getting To (Pharmacy)

• The Pharmacy is/are located on the ground floor of the main building of Hinchingbrooke Hospital.
• Access to the Pharmacy is via the main entrance.
• After entering the main building via the main entrance proceed straight ahead. At the rear of the foyer proceed past the stairs onto Main Street. Turn right and proceed along Main Street. The Pharmacy is located on the left past X-Ray.
• There is step free access to the Pharmacy.
• The Pharmacy is approximately 50m from the main entrance.
• There is a/are manual, heavy, double door(s) between the main entrance and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically (away from you).
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are single width.
  • The width of the door opening is 100cm.
• Comments View
  • Photograph 7 shows the wheelchairs which are available to borrow at this entrance.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday 09:00 - 12:00.
• Sunday Closed.

You are on Entrance (Pharmacy Entrance). Skip to the next section.

Entrance (Pharmacy Entrance)

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• Entrance Details View
  • This information is for the entrance located on the ground floor of the main building.
  • The entrance area/door is not clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) by sliding.
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 92cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Comments View
  • The entrance is clearly marked with the pharmacy green cross symbol, and the signage inside the department is clearly visible through the glass doors.
  • There are 2 similar entrances to the pharmacy.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is not available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are medium.

You are on Counter (In). Skip to the next section.

Counter (In)

• The In counter is located to the rear right of the pharmacy as you enter.
• The counter is approximately 5m (5yd 1ft) from the pharmacy entrance.
• The counter is clearly visible from the entrance.
• There is step free access to the counter.
• The lighting levels at the counter are medium.
• The height of the counter is medium height (77cm - 109cm).
• There is sufficient space to write or sign documents on the counter.
• There is a low section of the counter (76cm or below) available.
• There is sufficient space to write or sign documents on the low section of the counter.
• The counter is staffed.
• There is a bell to attract attention.
• The bell is not at a suitable height for a wheelchair user.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The hearing assistance system is not signed.
• Staff are trained to use the hearing system.
• The hearing system assistance was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 13/02/2020.
• The hearing loop was not working at the time of testing.

You are on Counter (Out). Skip to the next section.

Counter (Out)

• The Out counter is located to the rear left of the pharmacy as you enter.
• The counter is approximately 4m (4yd 1ft) from the pharmacy entrance.
• The counter is clearly visible from the entrance.
• There is step free access to the counter.
• The lighting levels at the counter are medium.
• The height of the counter is medium height (77cm - 109cm).
• There is sufficient space to write or sign documents on the counter.
• There is a low section of the counter (76cm or below) available.
• There is sufficient space to write or sign documents on the low section of the counter.
• The counter is staffed.
• There is not a bell to attract attention.
• There is not a hearing assistance system.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 1m from the pharmacy entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• All chairs are permanently fixed.
• Some chairs with armrests are available.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• A water dispenser is not available.
• There is a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.
• The nearest accessible toilet(s) is/are located on the ground floor of the main building, to the rear of the entrance foyer.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.
• The nearest standard toilet(s) is/are located on the ground floor of the main building, to the rear of the entrance foyer.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Hinchingbrooke Hospital Main Building link (new tab) - click here.