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Sunflower

Treatment Centre, Hinchingbrooke Park, Huntingdon, Cambridgeshire, PE29 6NT

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Access Guide

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Introduction

  • Sunflower is located on the first floor of the Treatment Centre.

Getting To The Hospital

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located at the rear of the entrance foyer.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01480 428 964.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the reception desk.
  • Volunteers do receive disability awareness / equality training.
  • Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Hospital staff and volunteers receive deaf awareness training.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Additional hospital services link (new tab) - click here.

Parking (Car Park 2)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 7 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 470cm (11ft 10in x 15ft 5in).
    • The nearest Blue Badge bay is 45m (49yd 8in) from the main entrance.
    • The furthest Blue Badge bay is 57m (62yd 1ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is a road to cross between the car park and the entrance.
    • The road is generally busy.
    • The car park does not have a height restriction barrier.
    • There is a designated drop off point.
    • The drop off point is located outside the main entrance.
  • Comments View
    • There are also short stay (30 minute) parking bays in front of the building.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the hospital.
  • There is level access into the venue.
  • The main doors open automatically (by revolving).
  • Comments View
    • There is a button, at an accessible height, at this entrance which slows the speed of the revolving door.

Outside Access (Accessible Entrance)

  • This information is for the entrance located at the front of the hospital.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 115cm (3ft 9in) wide.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.

Lift

  • There is a lift for public use.
  • The lift is located in the foyer area, by the cafe.
  • The lift is 16m (17yd 1ft) from the accessible entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Reception

  • The desk is 20m (21yd 2ft) from the lift.
  • There is level access to reception from the entrance.
  • This is by lift.
  • The reception desk is high.
  • The desk has a lowered section.
  • The desk is generally staffed.
  • The lighting levels are bright.
  • There is not a hearing assistance system.
  • There is not a touch screen.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 20m (21yd 2ft) from the lift.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • There is room for a wheelchair user to manoeuvre.
  • The type of flooring is vinyl.
  • All chairs are permanently fixed.
  • Chairs with armrests are not available.
  • Announcements are in person.
  • Information in other languages and formats is available on request.
  • The room does not have background music playing.
  • There is not a television.
  • Vending machines are not available.
  • There is a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are bright.

Outside Access (Unit Entrance)

  • This information is for the entrance located either side of the reception desk.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.
  • Comments View
    • The entrances into the unit are located within the reception and waiting area.

Inside Access

  • There is level access to the service.
  • There is not a hearing assistance system.
  • Customers cannot charge scooters or wheelchairs at the venue.
  • Route finding signage is not available.
  • No Braille signage is available.
  • No tactile signage is available.
  • No pictorial signage is available.
  • The type of flooring in walkways and corridors is vinyl.
  • The lighting levels are bright.

Consultation / Treatment Room (Consultation Rooms)

  • There are 8 consultation/treatment rooms available.
  • The room surveyed was No. 2.
  • The consultation / treatment room is 10m (10yd 2ft) from the reception.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is adjustable.
  • All chairs with armrests available.
  • No tables are permanently fixed.
  • A flashing alarm is not available.
  • A vibrating alarm is not available.
  • The room does not have background music playing.
  • Lighting levels are bright.

Consultation / Treatment Room (Orthoptic Rooms)

  • There are 3 consultation/treatment rooms available.
  • The room surveyed was No. 1.
  • The consultation / treatment room is 6m (6yd 1ft) from the reception.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 85cm (2ft 9in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is adjustable.
  • All chairs with armrests available.
  • A flashing alarm is not available.
  • A vibrating alarm is not available.
  • The room does not have background music playing.
  • Lighting levels are bright.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is located in the main corridor to the right of reception as you face it.
    • The accessible toilet is 6m (6yd 1ft) from the Reception.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door weight is light.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 160cm x 185cm (5ft 3in x 6ft 1in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 125cm (4ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is a functional emergency alarm available.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 130cm (4ft 3in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink can be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the drop down rails and wall is fair.
    • The contrast between the grab rails and wall is fair.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 95cm (3ft 1in).

Standard Toilet(s)