You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • Peterborough City Hospital is situated off Bretton Gate which is to the North West of Peterborough City Centre, just off the A47. The hospital is clearly signposted from all major routes which include the A47, the A1139 and the A15. If you are dropping someone off at the hospital there are allocated drop off points, located near to most entrances to the hospital.
  • The main car park is located directly outside the main entrance to the hospital. Additional car parks are located throughout the hospital grounds, outside all entrances. As you enter, please take a ticket from the entrance barrier. You need to keep your ticket with you and pay at the pay station on your way back to your car. Designated Blue Badge car parks are not barrier controlled and are located outside the main hospital entrance, the Haematology/Oncology entrance, the Emergency Care entrance, and the Women's and Childrens Unit. Parking is free for Blue Badge holders. If space is not available in the Blue Badge car parks please park in any barrier controlled car park and present your ticket and Blue Badge to the main reception desk for validation prior to leaving the hospital. Parking is free for all cancer patients. Please present your ticket to the Haematology/Oncology or Radiotherapy reception desk for validation prior to leaving the hospital.
• By Bus View
  • There are onsite bus stops, including one which is located close to the main entrance. Buses do not stop at the bus stop outside the main entrance between 07:30 and 09:00 and 16:30 to 18:00, there is an alternative bus stop (near the traffic lights), a short walk from the Main Hospital on the Hospital campus. There is an electronic bus timetable situated in the Main Atrium. You can use Traveline to start to plan your journey by bus.
• By Train View
  • The nearest station is Peterborough which is 1.9 miles away. The main bus station is opposite the Railway Station. There are regular buses to the Hospital. To view the route use the Google Maps link in the Useful Links section below.
• Useful Links View
  • Traveline for South East and Anglia.
  • To view the web page described above click here (opens in new tab).
  • Cambridgeshire County Council information on buses.
  • To view the web page described above click here (opens in new tab).
  • National Rail Enquiries.
  • To view the web page described above click here (opens in new tab).
  • Walking route from the train station on Google Maps.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on Level 0, between the Atrium and Core A lift.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01733 673 405.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers do receive disability awareness / equality training.
• Hospital staff do receive disability awareness / equality training.
• Volunteers can be found at main reception.
• Hospital staff and volunteers receive deaf awareness training.
• Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located by the car park before Robert Horrell Macmillan Centre/Cancer Wellbeing Service Building.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.
• To obtain mobility aids please contact reception.
• Additional hospital services link (new tab) - click here.

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• Comments View
  • 'Sign Live' is a system using IPads which enables BSL sign language to be used 24 hours a day in the emergency departments without the delay of waiting for an interpreter.
  • The dog toilet area does not have wayfinding signage to it. It is access by following the access roads towards the car park for Robert Horrell.

You are on Hospital Parking (Car Park C). Skip to the next section.

Hospital Parking (Car Park C)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the main hospital entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • Controls at the barrier are within the range of 100cm to 110cm.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is not a/are not clearly marked/signposted Blue Badge parking bay(s) available.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park, throughout the car park and at the payment machines in the hospital building.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located inside the hospital building.
  • There is not a payment machine at a convenient height for wheelchair users.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
• Comments View
  • Parking is free for Blue Badge holders throughout the car park.
  • Blue Badge holders have to take the badge and car park ticket to the main reception desk in the main hospital.
  • The time clock for the Blue Badge has to be left in the car if parking in a Blue Badge bay.
  • After showing a member of staff on reception your Blue Badge, the receptionist will validate the ticket.
  • Once the ticket is validated exiting the car park is free.
  • There are 9 parent and child bays at the front of the car park.
  • There are additional similar payment machines throughout the main hospital building atrium.

You are on Hospital Parking (Main Blue Badge Car Park). Skip to the next section.

Hospital Parking (Main Blue Badge Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the main hospital building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 364cm x 605cm (11ft 11in x 19ft 10in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
  • Payment signs are located at the entrance to the car park and throughout the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 42m (45yd 2ft) from the main hospital entrance.

You are on Hospital Parking (Main Entrance Drop Off Point). Skip to the next section.

Hospital Parking (Main Entrance Drop Off Point)

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• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the main hospital building.
  • There is not a dropped kerb from the drop-off point.

You are on Getting To (Fluoroscopy). Skip to the next section.

Getting To (Fluoroscopy)

• Fluoroscopy is/are located on Level 0, in Core B, in Diagnostic Imaging (X-Ray).
• Access to Fluoroscopy is via the main entrance.
• After entering the hospital via the main entrance, proceed past the main reception. On reaching the vending machines bear right into the first corridor following the signs for Diagnostic Imaging (X-Ray). Continue along the corridor and bear left past the junction to the right signposted for Women's and Childrens Unit. Follow the corridor to a left turn. Diagnostic Imaging (X-Ray) is diagonally to the right on the opposite side of the corridor. Enter the department and continue along to the reception area and cross the waiting area. Take the corridor to the right at the rear of the waiting area and proceed past the Recovery room. Fluoroscopy is to the right.
• There is step free access to Fluoroscopy.
• Fluoroscopy is approximately 185m from the main entrance.
• There is a/are manual, double door(s) which may be difficult to open between the Fluoroscopy and the department/service.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the main hospital building.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 186cm.
  • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 161cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 162cm.
• Ramp/Slope Details View
  • The ramp/slope is located in the doorway of the second set of doors.
  • The ramp/slope gradient is slight.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:30 - 17:00.
• Tuesday 08:30 - 17:00.
• Wednesday 08:30 - 17:00.
• Thursday 08:30 - 17:00.
• Friday 08:30 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Entrance (Fluoroscopy). Skip to the next section.

Entrance (Fluoroscopy)

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• Entrance Details View
  • This information is for the entrance located on Level 0, in Core B, in Diagnostic Imaging.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is no hand sanitiser at this entrance.
  • The main door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 168cm.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 9m from the Fluoroscopy entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• All chairs are permanently fixed.
• Chairs with armrests are not available.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is a play area or toys/books for a child to play with.
• There is not space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is not available.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are medium.

You are on Consultation / Treatment Room (Fluoroscopy 1). Skip to the next section.

Consultation / Treatment Room (Fluoroscopy 1)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Fluoroscopy 1.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 172cm (5ft 8in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is not a chair.
• All tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Fluoroscopy 2). Skip to the next section.

Consultation / Treatment Room (Fluoroscopy 2)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Fluoroscopy 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are double width.
• The door(s) is/are heavy.
• The width of the door opening is 172cm (5ft 8in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Washroom. Skip to the next section.

Washroom

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • The washroom surveyed is located at the end of the main corridor to the right of the waiting area.
  • There is step free access to the washroom surveyed once inside the clinic.
  • This is an interchangeable between male and female washroom.
  • There is tactile, pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 88cm (2ft 11in).
  • The dimensions of the washroom are 238cm x 283cm (7ft 10in x 9ft 3in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a flashing fire alarm beacon within the washroom.
  • There are coat hooks at 110cm and 144cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 74cm.
  • As you face the wash basin the wall-mounted grab rails are on the left.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The height of the towel dispenser is 91cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a rail with a padded back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 177cm.
  • There is a flush on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 92cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is a flip down/tip up seat for the shower.
  • The height of the flip down/tip up or fixed seat is 52cm (1ft 8in).
  • There are wall-mounted grab rails available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The toilet seat colour contrast is good.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are medium.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• The standard changing room(s) surveyed is/are located next to the Fluoroscopy Rooms.
• There is level access to the standard changing room(s).

You are on Accessible Toilet (Left Hand Transfer). Skip to the next section.

Accessible Toilet (Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is tactile and written text signage on or near the toilet door.
  • This accessible toilet is located in the left hand corridor facing the waiting area.
  • This accessible toilet is approximately 9m (9yd 2ft) from the fluoroscopy unit entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The door is heavy.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The dimensions of the accessible toilet are 152cm x 220cm (4ft 12in x 7ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 91cm (2ft 12in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary and waste paper pedal bin disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 88cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• The accessible toilet can also be used as the female and male standard toilet.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Peterborough City Hospital - Main Building link (new tab) - click here.
• Parking at Peterborough City Hospital link (new tab) - click here.