Access Guide
Getting To The Hospital
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By Road
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- Peterborough City Hospital is situated off Bretton Gate which is to the North West of Peterborough City Centre, just off the A47. The hospital is clearly signposted from all major routes which include the A47, the A1139 and the A15. If you are dropping someone off at the hospital there are allocated drop off points, located near to most entrances to the hospital.
- The main car park is located directly outside the main entrance to the hospital. Additional car parks are located throughout the hospital grounds, outside all entrances. As you enter, please take a ticket from the entrance barrier. You need to keep your ticket with you and pay at the pay station on your way back to your car. Designated Blue Badge car parks are not barrier controlled and are located outside the main hospital entrance, the Haematology/Oncology entrance, the Emergency Care entrance, and the Women's and Childrens Unit. Parking is free for Blue Badge holders. If space is not available in the Blue Badge car parks please park in any barrier controlled car park and present your ticket and Blue Badge to the main reception desk for validation prior to leaving the hospital. Parking is free for all cancer patients. Please present your ticket to the Haematology/Oncology or Radiotherapy reception desk for validation prior to leaving the hospital.
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By Bus
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- There are onsite bus stops, including one which is located close to the main entrance. Buses do not stop at the bus stop outside the main entrance between 07:30 and 09:00 and 16:30 to 18:00, there is an alternative bus stop (near the traffic lights), a short walk from the Main Hospital on the Hospital campus. There is an electronic bus timetable situated in the Main Atrium. You can use Traveline to start to plan your journey by bus.
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By Train
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- The nearest station is Peterborough which is 1.9 miles away. The main bus station is opposite the Railway Station. There are regular buses to the Hospital. To view the route use the Google Maps link in the Useful Links section below.
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Useful Links
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- Traveline for South East and Anglia.
- To view the web page described above click here (opens in new tab).
- Cambridgeshire County Council information on buses.
- To view the web page described above click here (opens in new tab).
- National Rail Enquiries.
- To view the web page described above click here (opens in new tab).
- Walking route from the train station on Google Maps.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located on Level 0, between the Atrium and Core A lift.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01733 673 405.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers do receive disability awareness / equality training.
- Hospital staff do receive disability awareness / equality training.
- Volunteers can be found at main reception.
- Hospital staff and volunteers receive deaf awareness training.
- Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
- There is an assistance dog toilet or toileting area on the hospital site.
- The assistance dog toilet or toileting area is located by the car park before Robert Horrell Macmillan Centre/Cancer Wellbeing Service Building.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.
- To obtain mobility aids please contact reception.
- Additional hospital services link (new tab) - click here.
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Comments
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- 'Sign Live' is a system using IPads which enables BSL sign language to be used 24 hours a day in the emergency departments without the delay of waiting for an interpreter.
- The dog toilet area does not have wayfinding signage to it. It is access by following the access roads towards the car park for Robert Horrell.
Hospital Parking (Car Park F)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located to the left hand side of the main hospital building facing Ambulatory Care.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- Controls at the barrier are within the range of 100cm to 110cm.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 355cm x 482cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park and at the payment machines in the car park.
- Payment signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located inside the hospital building and at the side of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 17m (18yd 1ft) from the Ambulatory Care entrance.
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Comments
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- Parking is free for Blue Badge holders throughout the car park.
- Blue Badge holders have to take the badge and car park ticket to the main reception desk in the main hospital.
- The time clock for the Blue Badge has to be left in the car if parking in a Blue Badge bay.
- After showing a member of staff on reception your Blue Badge, the receptionist will validate the ticket.
- Once the ticket is validated exiting the car park is free.
- This car park is 37m from the Haematology/Oncology unit.
- This car park is 145m from the main hospital entrance.
Hospital Parking (Haematology/Oncology and Ambulatory Care Drop Off Point)
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located in front of the Haematology/Oncology and Ambulatory Care units.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does have tactile paving.
Outside Access (Haematology/Oncology Entrance)
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Entrance Details
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- This information is for the entrance located at the left hand side of main hospital building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 138cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 175cm.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Peterborough City Hospital - Main Building link (new tab) - click here.
- Parking at Peterborough City Hospital link (new tab) - click here.