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Ward A15

Peterborough City Hospital, Bretton Gate, Peterborough, Cambridgeshire, PE3 9GZ

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Access Guide

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Getting To The Hospital

  • By Road View
    • Peterborough City Hospital is situated off Bretton Gate which is to the North West of Peterborough City Centre, just off the A47. The hospital is clearly signposted from all major routes which include the A47, the A1139 and the A15. If you are dropping someone off at the hospital there are allocated drop off points, located near to most entrances to the hospital.
    • The main car park is located directly outside the main entrance to the hospital. Additional car parks are located throughout the hospital grounds, outside all entrances. As you enter, please take a ticket from the entrance barrier. You need to keep your ticket with you and pay at the pay station on your way back to your car. Designated Blue Badge car parks are not barrier controlled and are located outside the main hospital entrance, the Haematology/Oncology entrance, the Emergency Care entrance, and the Women's and Childrens Unit. Parking is free for Blue Badge holders. If space is not available in the Blue Badge car parks please park in any barrier controlled car park and present your ticket and Blue Badge to the main reception desk for validation prior to leaving the hospital. Parking is free for all cancer patients. Please present your ticket to the Haematology/Oncology or Radiotherapy reception desk for validation prior to leaving the hospital.
  • By Bus View
    • There are onsite bus stops, including one which is located close to the main entrance. Buses do not stop at the bus stop outside the main entrance between 07:30 and 09:00 and 16:30 to 18:00, there is an alternative bus stop (near the traffic lights), a short walk from the Main Hospital on the Hospital campus. There is an electronic bus timetable situated in the Main Atrium. You can use Traveline to start to plan your journey by bus.
  • By Train View
    • The nearest station is Peterborough which is 1.9 miles away. The main bus station is opposite the Railway Station. There are regular buses to the Hospital. To view the route use the Google Maps link in the Useful Links section below.
  • Useful Links View

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on Level 0, between the Atrium and Core A lift.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01733 673 405.
  • The email address for the Patient Advice and Liaison Service (PALS) is nwangliaft.pals@nhs.net.
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at main reception.
  • Volunteers do receive disability awareness / equality training.
  • Hospital staff do receive disability awareness / equality training.
  • Hospital staff and volunteers receive deaf awareness training.
  • Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
  • There is an assistance dog toilet or toileting area on the hospital site.
  • The assistance dog toilet or toileting area is located by the car park before Robert Horrell Macmillan Centre/Cancer Wellbeing Service Building.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Additional hospital services link (new tab) - click here.
  • Comments View
    • 'Sign Live' is a system using IPads which enables BSL sign language to be used 24 hours a day in the emergency departments without the delay of waiting for an interpreter.
    • The dog toilet area does not have wayfinding signage to it. It is access by following the access roads towards the car park for Robert Horrell.

Hospital Parking (Car Park C)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the main hospital entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • Controls at the barrier are within the range of 100cm to 110cm.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is not a/are not clearly marked/signposted Blue Badge parking bay(s) available.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park, throughout the car park and at the payment machines in the hospital building.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
  • Comments View
    • Parking is free for Blue Badge holders throughout the car park.
    • Blue Badge holders have to take the badge and car park ticket to the main reception desk in the main hospital.
    • The time clock for the Blue Badge has to be left in the car if parking in a Blue Badge bay.
    • After showing a member of staff on reception your Blue Badge, the receptionist will validate the ticket.
    • Once the ticket is validated exiting the car park is free.
    • There are 9 parent and child bays at the front of the car park.
    • There are additional similar payment machines throughout the main hospital building atrium.

Hospital Parking (Main Blue Badge Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located in front of the main hospital building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 364cm x 605cm (11ft 11in x 19ft 10in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Payment signs are located at the entrance to the car park and throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 42m (45yd 2ft) from the main hospital entrance.

Hospital Parking (Main Entrance Drop Off Point)

  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the main hospital building.
    • There is not a dropped kerb from the drop-off point.

Getting To (Ward A15)

  • Ward A15 is/are located on Level 1, in Core A.
  • To see the hospital map please click here (opens new tab).
  • Access to Ward A15 is via the main entrance.
  • After entering the hospital via the main entrance, proceed past the main reception to the Core A lift. Take the lift to Level 1 and on exiting take the corridor ahead. Follow the corridor and turn right at the end. Enter the Day Treatment Unit and proceed along the corridor. At the end of the corridor turn left.
  • There is step free access, via lift, to Ward A15.
  • Ward A15 is approximately 45m from the Core A lift.
  • There is a/are manual, heavy, double door(s) between the Core A lift and the department/service.
  • Wayfinding signage is provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the main hospital building.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 186cm.
    • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 161cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 162cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in the doorway of the second set of doors.
    • The ramp/slope gradient is slight.

Opening Times (Visiting Hours)

  • Monday 14:00 - 16:00.
  • Monday 18:00 - 20:00.
  • Tuesday 14:00 - 16:00.
  • Tuesday 18:00 - 20:00.
  • Wednesday 14:00 - 16:00.
  • Wednesday 18:00 - 20:00.
  • Thursday 14:00 - 16:00.
  • Thursday 18:00 - 20:00.
  • Friday 14:00 - 16:00.
  • Friday 18:00 - 20:00.
  • Saturday 14:00 - 16:00.
  • Saturday 18:00 - 20:00.
  • Sunday 14:00 - 16:00.
  • Sunday 18:00 - 20:00.

Reception (Ward A15 Reception)

  • Reception View
    • The reception point is located to the right on entering the ward.
    • The reception point is approximately 2m (2yd 7in) from the ward main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a hearing assistance system.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are soft bench seats without armrests.
    • The waiting room / area does not have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are available.
    • The vending machine controls are not within 120cm (4ft) from floor level.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.

Ward

  • Ward Information View
    • This is a/an surgical ward.
    • This is a shared ward.
    • There is/are 2 bay(s) available.
    • There is/are 4 side room(s) available.
    • There is/are 12 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 168cm (5ft 6in).
    • The hand sanitiser is not in a suitable position for wheelchair users.
    • There is level access throughout the ward.
    • There is no clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are medium.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 110cm.
    • There is not a lowered section.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are multiple side rooms available with accessible ensuites.
    • The side room surveyed does have an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is not sufficient space next to the bed for a mobile hoist to operate.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The colour contrast between the walls and the floor in the side room is fair.
    • The lighting levels in the side room are adjustable.
    • The width of the door opening into the ensuite is over 75cm.
    • There is not a clear unobstructed turning space within the ensuite.
    • The fixtures/facilities available in the ensuite include; a wheel in shower, a toilet and a wash basin.
    • The colour contrast between the walls and the floor in the ensuite is good.
    • The lighting levels in the ensuite are medium.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • There are accessible washroom facilities with wheel in showers for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located in the restaurant.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located in the restaurant.

Carer's Passport

  • A carer's passport is available, which entitles carers to extended visiting hours, concessionary car parking, put-up beds (subject to availability) and a volunteer sitting service at the Ward Manager's discretion.

Washroom (Shower Room Beds 1-4)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located within the bay holding beds 1 - 4.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is male.
    • There is no additional signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 87cm (2ft 10in).
    • The dimensions of the washroom are 131cm x 302cm (4ft 4in x 9ft 11in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a flashing fire alarm beacon within the washroom.
    • There are coat hooks at 114cm and 149cm from the floor.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 74cm.
    • As you face the wash basin the wall-mounted grab rails are on the left.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 95cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The height of the towel dispenser is 92cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a rail with a padded back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 64cm.
    • There is a flush, however it is not on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 92cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The toilet seat colour contrast is good.
    • The colour contrast between the shower wall-mounted grab rails and wall is good.
    • The colour contrast between the washroom floor and walls is fair.
    • Lighting levels are medium.

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