Access Guide

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Overview

About View
- View information on opening times
Parking and Public Transport View
- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Malton.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
Getting In and Around View
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the internal area of the garden centre, the standard toilets, and some of the internal aisles.
- Access throughout may include uneven surfaces and narrow aisles.
- There is not a toilet with adaptations available.
Getting Help and Assistance View
- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Related Access Guides View

This access point is located at the front of the garden centre, on the right hand side of the Castle Howard estate.
The approach to the access point has uneven surfaces.
The access point is clearly signed.
There is step-free level access.
There are double manual gates.
The gates are permanently held open.
The width of the opening is 247cm.
The gates have a low colour contrast.

This entrance is located to the left as you enter the garden centre gates.
The approach to the entrance has uneven surfaces.
The entrance area is clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is step-free access via slope at the entrance.
The slope has a slight gradient.
There are double manual doors at this entrance, however one door is locked.
The door is permanently held open.
The width of the opening is 93cm.
The doors have a high colour contrast.

There is step-free level access throughout the majority of areas.
The following areas have step-free access via ramps or slopes: the covered open area at the right hand side as you enter, leading to the toilets.
Access throughout may include narrow walkways.
There is a low colour contrast between the walls and floor in all areas.
There is background noise.
Wayfinding signage is not provided.
Lighting levels were even at the time of the survey.

The counter is located at the front right of the building as you enter.
The distance from the entrance is 9m.
The most accessible route to the counter has narrow walkways.
There is step-free level access to the counter.
The height of the counter is 93cm.
There is not a lowered section at the counter.
The counter has windows which may affect the ability of someone to lip read.
The controls for the coffee and hot chocolate machine range between 121cm and 139cm from the floor.
There is background noise in this area.
Lighting levels were even at the time of the survey.

The counter is located to the right as you enter.
The distance from the entrance is 4m.
There is step-free level access to the counter.
The height of the counter is 93cm.
There is a lowered section at the counter.
The height of the lowered section is 78cm.
The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
There is not a hearing assistance system.
There is background noise in this area.
Lighting levels were even at the time of the survey.

The female standard toilet facilities were surveyed.
The toilets are located at the rear left of the garden centre.
The distance from the shop entrance is 37m.
The most accessible route has slight ramps or slopes.
The door opening width is 78cm.
The cubicle opening width is 60cm.
The height of the sink is 80cm.
There is pictorial signage on or near the door.
The door has a low colour contrast.
Internally the door has a low colour contrast.
The wash basin has a lever tap.
Lighting levels were even at the time of the survey.