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Overview

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• About View
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Malton.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: the outdoor seating area for the Courtyard Café.
  • Access throughout may include uneven surfaces, manual doors and narrow aisles.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
• Related Access Guides View
  • View information on Castle Howard - Car and Coach Parking (opens new tab) .
  • View information on Castle Howard - Gardens (opens new tab) .
  • View information on Castle Howard - The House (opens new tab) .

You are on Access Point (from Car Park). Skip to the next section.

Access Point (from Car Park)

• This access point is located at the front of the courtyard, opposite the car park.
• The approach to the access point has uneven surfaces.
• The access point is clearly signed.
• There is step-free access via slope.
• The slope has a slight gradient.
• There are double manual gates.
• The gates are permanently held open.
• The width of the opening is 176cm.
• The gates have a high colour contrast.
• There is a second set of double manual gates.
• The second set of gates are permanently held open.
• The width of the opening is 136cm.
• There is step-free access via slope as you enter.
• The slope has a slight gradient.

You are on Entrance (Take Away Coffee Shop). Skip to the next section.

Entrance (Take Away Coffee Shop)

• This entrance is located on the left between the two sets of doors at the courtyard access point.
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is a single manual door at this entrance.
• The door opens both ways.
• The width of the opening is 94cm.
• The door has a low colour contrast.

You are on Eating and Drinking (Take Away Coffee Shop). Skip to the next section.

Eating and Drinking (Take Away Coffee Shop)

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• Location and Service View
  • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
  • Full table service is not available.
  • Menus are wall-mounted.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
  • There is not a hearing assistance system.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located to the right as you enter.
  • There is step-free level access to the counter.
  • The height of the counter is 91cm.
  • There is not a lowered section at the counter.

You are on Outdoor Spaces (Courtyard). Skip to the next section.

Outdoor Spaces (Courtyard)

• Outdoor areas consist of block paving and cobbled surfaces.
• There are footpaths throughout.
• The majority of the paths are not wide enough for wheelchair users.
• There is step-free level access throughout all areas.
• There are seats situated along the paths for people to rest.
• The paths have uneven surfaces which may create barriers for some users.

You are on Seating Area (Courtyard Café Outdoor Seating). Skip to the next section.

Seating Area (Courtyard Café Outdoor Seating)

• The seating area is located in front of the café.
• The seating area is uncovered.
• The most accessible route to the seating area has a steep ramp or slope.
• There is step-free level access throughout the seating area.
• There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in this area includes: chairs with armrests.
• Furniture available in this area includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.

You are on Entrance (Courtyard Café). Skip to the next section.

Entrance (Courtyard Café)

• This entrance is located at the left hand side of the Stable Courtyard.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 134cm.
• There is a second set of double automatic doors .
• The second set of doors open by sliding.
• The width of the opening is 121cm.
• There is a small lip on the threshold of the opening.

You are on Eating and Drinking (Courtyard Café). Skip to the next section.

Eating and Drinking (Courtyard Café)

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• Location and Service View
  • This area has staff who can provide assistance with ordering.
  • Full table service is available.
  • Menus are handheld.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups, two handled cups and easy grip cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located to the left as you enter the café.
  • There is step-free level access to the counter.
  • The height of the counter is 103cm.
  • There is not a lowered section at the counter.
• Seating Area View
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: additional seating on the first floor.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium colour contrast.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.

You are on Entrance (Farm Shop and Gift Shop). Skip to the next section.

Entrance (Farm Shop and Gift Shop)

• This entrance is located at the right hand side of the courtyard.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors are permanently held open.
• The width of the opening is 120cm.
• The doors have a high colour contrast.
• There is a second set of double automatic doors .
• The second set of doors open by sliding.
• The width of the opening is 114cm.

You are on Getting Around (Farm Shop and Gift Shop). Skip to the next section.

Getting Around (Farm Shop and Gift Shop)

• There is step-free level access throughout all areas.
• Access throughout may include narrow aisles (less than 120cm) and uneven surfaces.
• There is a high colour contrast between the walls and floor in the majority of walkways.
• There is background noise in some areas of the venue.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Lighting in the farm shop area is even.
  Lighting in the gift shop area is uneven.

You are on Counter (Farm Shop and Gift Shop). Skip to the next section.

Counter (Farm Shop and Gift Shop)

• The counter is located at the left hand side of the farm shop and gift shop, in the gift shop area.
• The distance from the farm shop and gift shop entrance is 12m.
• The most accessible route to the counter has uneven surfaces and narrow walkways.
• There is step-free level access to the counter.
• The height of the counter is 92cm.
• There is not a lowered section at the counter.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Exit (Farm Shop and Gift Shop). Skip to the next section.

Exit (Farm Shop and Gift Shop)

• The exit area is not clearly signed.
• There is step-free level access at the exit.
• There is a single automatic door at this exit.
• The door opens by sliding.
• The width of the opening is 98cm.
• The door has a low colour contrast.
• The door surveyed is at the left hand side of the counter. There is a similar door at the right hand side of the counter.
• There is a second set of double manual doors .
• The second set of doors are permanently held open.
• The width of the opening is 220cm.

You are on Ticketing (Ticket Office). Skip to the next section.

Ticketing (Ticket Office)

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• Ticket Office View
  • The ticket office surveyed is located at the far end of the Stable Courtyard, facing you as you enter from the car park.
  • There is step-free level access to the ticket office.
  • There is a single automatic door with a high colour contrast.
  • The door opens away from you.
  • The width of the opening is 95cm.
  • There is step-free level access throughout the ticket office.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The queue width is at least 150cm and the width at each turn is at least 150cm.
  • There is not a separate wheelchair accessible queue lane.
  • Seating available includes: benches.
  • The seating is fixed.
  • Lighting levels were even at the time of the survey.
  • The height of the counter is 110cm.
  • There is not a lowered section at the counter.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.

You are on Ticketing (Additional Ticket Office). Skip to the next section.

Ticketing (Additional Ticket Office)

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• Ticket Office View
  • The ticket office surveyed is located at the rear of the Stable Courtyard, to the right of the main ticket office.
  • There is step-free level access to the ticket office.
  • There are double automatic doors with a high colour contrast.
  • The doors open by sliding.
  • The width of the opening is 92cm.
  • There is step-free level access throughout the ticket office.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a separate wheelchair accessible queue lane.
  • Lighting levels were even at the time of the survey.
  • The height of the counter is 95cm.
  • This ticket office is only used in busy times.
    There is a height adjustable counter on the left hand side as you enter.
    The portable loop from the main ticket office counter can be used here.

You are on Exit (to Grounds from Ticket Office). Skip to the next section.

Exit (to Grounds from Ticket Office)

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There is a single automatic door at this exit.
• The door opens by sliding.
• The width of the opening is 89cm.
• The door has a low colour contrast.

You are on Exit (from Grounds to Courtyard). Skip to the next section.

Exit (from Grounds to Courtyard)

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There is a single manual door at this exit.
• The door is permanently held open.
• The width of the opening is 112cm.
• The door has a high colour contrast.
• There is a second single automatic door.
• The second door opens towards you.
• The width of the opening is 111cm.
• The second door has a low colour contrast.