Access Guide
Overview
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About
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- Facilities available in the venue include: an information centre, shop, café, meeting room, and toilets.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Malton.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: an electric scooter.
- Documents are available in the following formats: Braille and large print.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located outside the visitor centre, to the right of the entrance area, and on the first floor.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located in the standard toilets outside the visitor centre, to the right of the entrance.
- The male and female toilet facilities are located outside the visitor centre, to the right of the entrance.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the standard toilets outside the visitor centre, to the right of the entrance.
Parking
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Car Park
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- The car park is located at the front of the visitor centre.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 12 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted but have no markings.
- The surveyed Blue Badge parking bay dimensions are 314cm (width) x 440cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 78m from entrance.
- The most accessible route from the Blue Badge parking has step-free level access and a slight ramp or slope.
- There are 7 Blue Badge bays on the upper level, which is closest to the Visitor Centre.
There are 5 Blue Badge bays on the lower level at the Courtyard end with a pay station adjacent to them.
There is a steep slope with a camber between the car park and the building.
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Charges and Restrictions
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Payment machines are located between the car park and building, next to the lower level Blue Badge bays, and card payment can be made at the exit barriers.
- There is a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- Parking is free for members of Forestry England.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located The designated drop-off point is located at the front left of the building, ahead as you enter the car park.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 174cm.
- There is a metal grate in front of and beyond the doors.
Getting Around
- There is step-free level access throughout all areas.
- There is a high visual contrast between the walls and floor in all areas.
- There may be background noise.
- Wayfinding signage is not provided.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs surveyed are located ahead as you enter.
- The ground floor and first floor can be accessed by these stairs.
- There are 20 steps between floors.
- The steps are unmarked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails do not cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the step is between 15cm and 18cm.
- The height of the highest step is 17cm.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located to the right as you enter.
- This lift is a platform lift.
- The distance from the entrance is 4m.
- The most accessible route to the lift has a steep ramp or slope.
- The ground floor and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 89cm.
- The internal dimensions of the lift are 96cm (width) x 144cm (depth).
- The internal lift control buttons have Braille markings, tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Lighting levels were even at the time of the survey.
Seating Area (Terrace)
- The seating area is located on the first floor, ahead as you exit the lift.
- The seating area is uncovered.
- The most accessible route to the seating area has a step, a platform lift and manual doors.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a low visual contrast.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- There is 1 step at the doorway to the seating are which is 3cm high.
The door opens towards you and has a width of 82cm.
Toilet with Adaptations (First Floor - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the first floor, to the right as you exit the lift just before the meeting room.
- The distance from the lift is 7m.
- The most accessible route to the toilet has a platform lift.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 91cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 151cm (width) x 226cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 90cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 107cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 80cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 117cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Room (Meeting Room)
- The room is located on the first floor, to the right as you exit the lift.
- The distance from the lift is 9m.
- The most accessible route to the room has a platform lift.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens towards you.
- The width of the opening is 89cm.
- The door has a locked extension leaf.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The room can be hired for a variety of occasions and uses.
Tables, seating and music vary depending on the use of the room.
