Access Guide
Overview
-
About
View
- This is an historic monument with open grounds and a pond.
- View information on opening times
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Whitby.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
-
Getting In and Around
View
- There is step-free access via slope at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: the ruins and the grounds.
- Access throughout may include uneven surfaces.
- There are 3 routes into the ruins; the route next to the welcome trailer includes steps, the route from the ticket office at Abbey Headland Car Park includes a long ramp with resting places, and the most accessible route is through the arch next to the welcome trailer and via the visitor centre and museum.
Standard toilet and toilets with adaptations are available in the visitor centre.
-
Getting Help and Assistance
View
- There is seating available.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a British Sign Language interpreter on duty.
- Documents are available in the following formats: different languages and audio.
- Wheelchairs are available to borrow from the visitor centre and ticket office.
Staff at the welcome trailer can assist with borrowing wheelchairs from the visitor centre. - There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Parking
-
Car Park
View
- The car park is located through the arch next to the welcome trailer and access point.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 229cm (width) x 435cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 105m from the visitor centre entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
-
Charges and Restrictions
View
- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are not available.
-
Drop-off Point
View
- There is a designated drop-off point available.
- The designated drop-off point is located next to the welcome trailer.
-
Public Car Parks
View
- There is a public car park located off Abbey Lane, at the south side of the site.
- The name of the car park is Abbey Headland Car Park.
- Designated Blue Badge parking bays are available in the car park.
Counter (Welcome Trailer)
- The counter is located outside the abbey walls at the top of the headland.
- There is step-free level access to the counter.
- The height of the counter is 145cm.
- There is a lowered section at the counter, however it is not at a suitable height for a wheelchair user .
- There is a clearly signed portable hearing assistance system.
Access Point (Next To Welcome Trailer)
- This access point is located on Abbey Lane, to the right of the welcome trailer.
- There is open access.
- The width of the opening is 96cm.
- There is stepped access as you enter.
- There are 12 steps which are unmarked with handrails on both sides.
Entrance (Ticket Office)
- This entrance is located next to the Abbey Headland Car Park.
- There is step-free access via slope at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 136cm.
Counter (Ticket Office)
- There is step-free level access to the counter.
- The height of the counter is 101cm.
- There is not a lowered section at the counter.
- There is a clearly signed portable hearing assistance system.
Exit (Ticket Office To Abbey Grounds)
- The exit area is not clearly signed.
- There are double automatic doors at this exit, however one door is locked or bolted.
- The doors open away from you.
- The width of the opening is 91cm.
- The doors have a high visual contrast.
- There is step-free access via ramp as you exit.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with handrails on both sides.
Outdoor Spaces (Abbey Grounds and Pond)
- The following is available in this area: a large grassed area with pond.
- Outdoor areas consist of grass and bonded gravel.
- There are footpaths in some areas.
- The majority of the paths are not wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: the grounds between the ruins and the ticket office.
- There are some seats situated along the paths for people to rest.
- The paths have uneven surfaces.
Exhibition Space (Abbey Ruins)
- This area is outdoors.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the upper areas of the ruins.
- Access throughout may include uneven surfaces.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Display information includes: information boards and audio description.
- The ramps are all slight, 110cm wide and without handrails.
Audio descriptions of the site are available via handsets from the welcome trailer or visitor centre.
Please bring your own headphones.
Seating Area (Picnic Areas)
- The seating area is located in the grounds near the south wall and exit from the ticket office, and next to the north wall.
- The seating area is uncovered.
- The most accessible route to the seating area has slight ramps or slopes.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Furniture available in this area includes: picnic tables and adapted picnic tables.
- The seating is fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
