Access Guide
Overview
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About
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- Services available in the venue include: hot and cold food, drinks and snacks.
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Egton.
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include narrow walkways.
- An accessible toilet is available next door in the Learning Carriage.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Entrance
- This entrance is located at the end of the downline platform.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 108cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is step-free access via ramp as you enter.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
Eating and Drinking
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Location and Service
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- The Warehouse/Tea Room is at the end of the downline platform.
- This area has a counter where food and drink can be ordered.
- Full table service is not available.
- Menus are available in large print, handheld and wall-mounted.
- The following dietary requirements can be catered for: gluten free and vegetarian.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located ahead as you enter.
- There is step-free level access to the counter.
- The height of the counter is 96cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- Seating available in this area includes: benches.
- Furniture available in this area includes: tables.
- The tables are fixed.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Seating Area (Outside)
- The seating area is located outside the Warehouse/Tea Room.
- The seating area is uncovered.
- The most accessible route to the seating area has step-free level access and uneven surfaces.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: benches.
- Furniture available in this area includes: picnic tables.
- There may be background noise in this area.