Access Guide
Station Overview
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Parking and Public Transport
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- The station shares a car park which has Blue Badge parking available.
- The nearest train station is Grosmont.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- The following areas have step-free access via ramps or slopes: Platforms 3 and 4.
- Access in walkways may include uneven surfaces.
- Access to Platforms 3 and 4 from Platform 2 is via steep ramps and gates.
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Getting Help and Assistance
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- There is a member of staff available for assistance.
- There is a ticket office at this station.
- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: walking aids and a manual wheelchair.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on Platform 2 within the Female and Male toilets.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female toilet facilities are located on Platform 2.
Access To
- The distance from the car park is 50m.
- The most accessible route has a steep ramp or slope.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- There is written text signage on or near the entrance.
Parking
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Car Park
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- The car park is located at the side of the station.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 259cm (width) x 449cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 40m from the car park entrance.
- The most accessible route from the Blue Badge parking has a steep ramp or slope and uneven surfaces.
- There is no dropped kerb from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders, staff and visitors only.
- Parking is not free for all users.
- Clearly presented parking signs are available.
- Payment machines are located at the front of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
Toilet with Adaptations (Left Hand Transfer - Male)
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Location and Access
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- The toilet surveyed is located on Platform 2 inside the standard Male toilet.
- The distance from the tea room is 30m.
- The most accessible route to the toilet has a slight ramp or slope.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 93cm.
- The door has a sliding bolt lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 169cm (width) x 183cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 105cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 42cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 58cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever tap.
- There are no vertical grab rails at the wash basin.
- There is not a soap dispenser.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 125cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There is one coat hook.
- The coat hook is 148cm from the floor.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey.
Seating Area (Picnic Area)
- The seating area is located ahead as you exit the ramp into the station.
- The seating area is uncovered.
- The most accessible route to the seating area has uneven surfaces and step-free level access.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: benches.
- Furniture available in this area includes: picnic tables.
Platforms
- There are 3 platforms at this station.
- The following platforms have step-free level access: Platform 2.
- The following platforms have step-free access via ramps or slopes: Platforms 3 and 4.
- The platforms do not have tactile markings along the platform edge.
- All platforms have clear markings along the platform edge.
- The platforms do not have help points.
- All platforms have seating.
- Seating available on the platforms includes: benches.
Ticketing
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Ticket Office
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- The ticket office surveyed is located on Platform 2.
- There is step-free access via ramp to the ticket office.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- There are double manual doors with a low visual contrast.
- The doors are permanently held open.
- The width of the opening is 113cm.
- There is step-free level access throughout the ticket office.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is not a separate wheelchair accessible queue lane.
- Seating available includes: benches.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The height of the counter is 92cm.
- There is not a lowered section at the counter.
- The counter has glazed screens.
- There is not a hearing assistance system.
Room (Waiting Room)
- The room is located on Platform 2.
- The distance from the Ticket Office is 25m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free access via slope into the room.
- The slope has a slight gradient.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 102cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in the room includes: benches.
- The seating is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer - Female)
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Location and Access
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- The toilet surveyed is located on Platform 2, inside the standard Female toilet.
- The distance from the Tea Room is 30m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 84cm.
- The door has a sliding bolt lock.
- Internally the door has a low visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 147cm (width) x 166cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 89cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has varying visual contrasts.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has varying visual contrasts.
- There is a dropdown rail on the transfer side.
- The dropdown rail has varying visual contrasts.
- The toilet seat is 42cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 104cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 81cm from the floor.
- The wash basin has a lever tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 112cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 110cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 147cm and 167cm from the floor.
- The height of the baby change facility when in use is 93cm.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
Related Access Guides (around the North Yorks Moors Railway)
- View information on North Yorkshire Moors Railway - Grosmont Station Visitor Attraction Centre (opens new tab)
- View information on North Yorkshire Moors Railway - Goathland Station (opens new tab) .
- View information on North Yorkshire Moors Railway - Pickering Station (opens new tab) .
- View information on North Yorkshire Moors Railway - Whitby Station (opens new tab) .
