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North Yorkshire Moors Railway - Grosmont Station

Front Street, Grosmont, Whitby, North Yorkshire, YO22 5QE

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Access Guide

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Station Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on Platform 2 within the Female and Male toilets.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The male and female toilet facilities are located on Platform 2.

Access To

  • The distance from the car park is 50m.
  • The most accessible route has a steep ramp or slope.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There is written text signage on or near the entrance.

Parking

  • Car Park View
    • The car park is located at the side of the station.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 259cm (width) x 449cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 40m from the car park entrance.
    • The most accessible route from the Blue Badge parking has a steep ramp or slope and uneven surfaces.
    • There is no dropped kerb from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders, staff and visitors only.
    • Parking is not free for all users.
    • Clearly presented parking signs are available.
    • Payment machines are located at the front of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Toilet with Adaptations (Left Hand Transfer - Male)

  • Location and Access View
    • The toilet surveyed is located on Platform 2 inside the standard Male toilet.
    • The distance from the tea room is 30m.
    • The most accessible route to the toilet has a slight ramp or slope.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 93cm.
    • The door has a sliding bolt lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 169cm (width) x 183cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 105cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 42cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 58cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever tap.
    • There are no vertical grab rails at the wash basin.
    • There is not a soap dispenser.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 125cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin.
    • There is one coat hook.
    • The coat hook is 148cm from the floor.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey.

Seating Area (Picnic Area)

  • The seating area is located ahead as you exit the ramp into the station.
  • The seating area is uncovered.
  • The most accessible route to the seating area has uneven surfaces and step-free level access.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: benches.
  • Furniture available in this area includes: picnic tables.

Platforms

  • There are 3 platforms at this station.
  • The following platforms have step-free level access: Platform 2.
  • The following platforms have step-free access via ramps or slopes: Platforms 3 and 4.
  • The platforms do not have tactile markings along the platform edge.
  • All platforms have clear markings along the platform edge.
  • The platforms do not have help points.
  • All platforms have seating.
  • Seating available on the platforms includes: benches.

Ticketing

  • Ticket Office View
    • The ticket office surveyed is located on Platform 2.
    • There is step-free access via ramp to the ticket office.
    • The ramp has a steep gradient.
    • The ramp is between 75cm and 150cm wide with no handrails.
    • There are double manual doors with a low visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 113cm.
    • There is step-free level access throughout the ticket office.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a separate wheelchair accessible queue lane.
    • Seating available includes: benches.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.
    • The height of the counter is 92cm.
    • There is not a lowered section at the counter.
    • The counter has glazed screens.
    • There is not a hearing assistance system.

Room (Waiting Room)

  • The room is located on Platform 2.
  • The distance from the Ticket Office is 25m.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free access via slope into the room.
  • The slope has a slight gradient.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 102cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in the room includes: benches.
  • The seating is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer - Female)

  • Location and Access View
    • The toilet surveyed is located on Platform 2, inside the standard Female toilet.
    • The distance from the Tea Room is 30m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 84cm.
    • The door has a sliding bolt lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 147cm (width) x 166cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 89cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has varying visual contrasts.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has varying visual contrasts.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has varying visual contrasts.
    • The toilet seat is 42cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 104cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 81cm from the floor.
    • The wash basin has a lever tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 112cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 110cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 147cm and 167cm from the floor.
    • The height of the baby change facility when in use is 93cm.
    • The walls and floor visual contrast varies between low and high.
    • Lighting levels were even at the time of the survey.

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