Access Guide
Overview
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About
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- Services available in the venue include: Hot and cold drinks, and snacks.
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include narrow openings.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Entrance
- The entrance area is clearly signed.
- There is stepped access at the entrance.
- There is 1 step with no handrails.
- The steps are unmarked.
- The depth of the steps is not between 30cm and 45cm.
- The step into the tea room is rounded from wear and may be slippery.
Getting Around
- There is step-free level access throughout all areas.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in this area which varies depending on the function/event.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Counter
- The counter is located to the left as you enter.
- The distance from the door is 4m.
- There is step-free level access to the counter.
- The height of the counter is 81cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Some flooring is shiny.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Eating and Drinking
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Location and Service
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- This area has a counter where food and drink can be ordered.
- Full table service is not available.
- Menus are available on a board and wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups, two handled cups and easy grip cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located to the left of the entrance.
- There is step-free level access to the counter.
- The height of the counter is 81cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: benches and chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- The tables have a centre bar which would obstruct wheelchair access 70 and 73cm high table centre bar is 21cm high and 33cm from the edge.