Access Guide
Overview
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About
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- The Park Life Café is within the main National Park Visitor Centre building.
- Services available in the venue include: hot and cold food and drink.
- View information on opening times
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Thirsk.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab)
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include narrow walkways.
- There are no toilet facilities.
- Standard toilets and toilets with adaptations are available outside the café.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Access To
- The café is located to the right when entering the visitor centre.
- View information on Sutton Bank National Park Centre (opens new tab) .
- The distance from the visitor centre entrance is 5m.
- The most accessible route has step-free level access.
- There is written text signage on or near the entrance.
- There is step-free level access to enter the café.
- There are double manual doors which open both ways.
- The width of the opening is 159cm.
- The doors have a high visual contrast.
Eating and Drinking
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Location and Service
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- This area has a counter where food and drink can be ordered.
- Full table service is not available.
- Menus are handheld, wall-mounted and available in large print.
- The following dietary requirements can be catered for: gluten free and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
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Order and Payment
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- The service counter was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is a lowered section at the counter.
- The height of the lowered section is 85cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a medium visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Seating Area (External)
- The seating area is located outside the café.
- The seating area is uncovered.
- The most accessible route to the seating area has step-free level access.
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests and benches.
- Furniture available in this area includes: tables and picnic tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.