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Department of Sexual Health

Northampton General Hospital, Cliftonville, Northampton, Northamptonshire, NN1 1DE

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Access Guide

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Introduction

  • The Department of Sexual Health is located in Area R.
  • Access to this service is via the Gynaecology Unit Entrance, between the hours of 08:00 and 18:00 Monday to Friday.
  • Outside of these hours patients and visitors are advised to use the Billing Road Entrance.
  • This department opens from 08:00, with different closing times.
  • Please contact the department for more details.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Northampton.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Northampton.

Parking (Billing Road - Accessible Parking)

  • Car Park View
    • The car park is located on the north side of the hospital site, off Billing Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 229cm (width) x 387cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 122cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 11m from the Billing Road Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for staff and Blue Badge holders only.
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the rear of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points designated for Blue Badge holders.
    • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 229cm (width) x 469cm (depth).
    • The controls for the Blue Badge charging points are not at a suitable height for a wheelchair user.
    • The nozzle holster for the Blue Badge charging points is not at a suitable height for a wheelchair user.
    • The charging points designated for Blue Badge holders require an app.
    • The nearest Blue Badge charging point is 5m from the Billing Road Entrance.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Billing Road Entrance)

  • This entrance is located on the north side of the hospital site, off Billing Road.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • There is a key fob/card reader at a height of 125cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 138cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 136cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Overview (Northampton General Hospital)

Outside Access (Department of Sexual Health Entrance)

  • This information is for the entrance located in Area R.
  • There is level access into the venue.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open away from you (push).
  • The doors are single width.
  • The door(s) is / are heavy.
  • The door opening is 83cm (2ft 9in) wide.

Reception

  • The desk is 5m (16ft 5in) from the clinic entrance .
  • There is level access to reception from the entrance.
  • The reception desk is high height.
  • The desk has a lowered section.
  • The desk is generally staffed.
  • Lighting levels are medium.
  • There is a hearing assistance system.
  • The hearing system is not available only on request.
  • The type of system is a fixed loop.
  • Staff are trained to use system.
  • There is not a touch screen.
  • There is not a prescription box.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 8m (26ft 3in) from the clinic entrance .
  • There is level access into the waiting room / area.
  • There are doors into the waiting room / area.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 93 cm wide.
  • There is room for a wheelchair user to manoeuvre.
  • The type of flooring is vinyl.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • There is not a television.
  • Vending machines are not available.
  • There is a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are medium.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The type of flooring in walkways and corridors is vinyl.
  • The lighting levels are medium.

Consultation / Treatment Room

  • There are 7 consultation/treatment rooms available.
  • The room surveyed was Consulting Room.
  • The consultation / treatment room is 15m (16yd) from the entrance .
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • The door opening is 75cm (2ft 6in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • No tables are permanently fixed.
  • The room does not have background music playing.
  • Lighting levels are medium.

Toilet with Adaptations

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • The accessible toilet is located to the rear left of the department.
    • The accessible toilet is 20m (21yd 2ft) from the entrance.
    • There is level access to the accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The door weight is light.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The dimensions of the accessible toilet are 156cm x 350cm (5ft 1in x 11ft 6in).
    • Floor manoeuvring space is clear in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is not a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There are mirrors.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 110cm (3ft 7in) high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink cannot be reached from seated on the toilet.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the grab rails and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • A baby change facility is located within the accessible toilet.
    • It is 94cm high.

Standard Toilet(s)