Access Guide
Overview (Northampton General Hospital)
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About
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- This is a hospital with multiple services available.
- Services available in the venue include: Cafe's, convenience shops, restaurants and a pharmacy.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Northampton.
- The nearest bus station is Northampton.
- For the latest travel options and information you can plan your travel using Traveline.info (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include uneven surfaces, manual doors, doors permanently held open, automatic doors and narrow aisles.
- Lower Ground, Ground, Floor 1 and Floor 2 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: a pay phone, Wi-Fi and TV pre-pay machines for patients.
Getting Around (Northampton General Hospital)
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: The Hospital Street via the South Entrance and Areas M, N and L from Hospital Street.
- Access throughout may include manual doors, doors permanently held open and automatic doors.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- Some of the walls have a reflective finish.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels vary due to the size of the space.
Lift (Area B - Lift No.25)
- The lift surveyed is located in Area B, off Hospital Street.
- The distance from the Integrated Surgery Entrance is 23m.
- The most accessible route to the lift has step-free level access.
- The ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 79cm.
- The internal dimensions of the lift are 115cm (width) x 130cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Lift (Area E - Lift No.4 and 5)
- The lift surveyed is located in Area E, off Hospital Street.
- The distance from South Entrance is 53m.
- The most accessible route to the lift has steep ramps or slopes.
- The lower ground, ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and Braille markings.
- The majority of the external controls are at a suitable height for a wheelchair user.
- The lift door opening width is 128cm.
- The internal dimensions of the lift are 148cm (width) x 252cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, an audible announcer and a list of floor services/facilities.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which vary in size.
Lift (Area E - Lift No.2 and 3)
- The lift surveyed is located in Area E, off Hospital Street.
- The distance from South Entrance is 86m.
- The most accessible route to the lift has step-free level access.
- The ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- Some of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 125cm.
- The internal dimensions of the lift are 145cm (width) x 268cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- Some of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There are other lifts available at this location which vary in size.
Stairs (Area E - Next to Lift No.4 and 5)
- The stairs surveyed are located in Area E, off Hospital Street.
- The lower ground, ground, first and second floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Stairs (Area E - Next to Lift No.4 and 5)
- The stairs surveyed are located in Area E, off Hospital Street.
- The ground and first floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Lift (Area L - Lift No.14)
- The lift surveyed is located in Area L, off the main corridor.
- The distance from Cheyne Walk Entrance is 23m.
- The most accessible route to the lift has step-free level access.
- Floor 0, 1 and 2 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and Braille markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 129cm.
- The internal dimensions of the lift are 137cm (width) x 239cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey.
Lift (Area L - Lift No.15)
- The lift surveyed is located in Area L, off the main corridor.
- The distance from Cheyne Walk Entrance is 23m.
- The most accessible route to the lift has step-free level access, doors permanently held open and automatic doors.
- The ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 99cm.
- The internal dimensions of the lift are 127cm (width) x 231cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator and an audible announcer.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Lift (Area R - Lift No.29)
- The lift surveyed is located in Area R, within the Elderly Medicine Centre.
- The distance from Billing Road Entrance is 96m.
- The most accessible route to the lift has steep ramps or slopes and doors permanently held open.
- The ground, first and second floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 130cm.
- The internal dimensions of the lift are 148cm (width) x 275cm (depth).
- The internal lift control buttons have tactile markings and a low visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Lift (Area S - Lift No.18)
- The lift surveyed is located in Area S, off the main corridor.
- The distance from Billing Road Entrance is 46m.
- The most accessible route to the lift has a steep ramp or slope and doors permanently held open.
- The ground, first and second floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 129cm.
- The internal dimensions of the lift are 140cm (width) x 232cm (depth).
- The internal lift control buttons have a low visual contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Lift (Area S - Lift No.19)
- The lift surveyed is located in Area S, at the end of the corridor.
- The distance from The Billing Road Entrance is 48m.
- The most accessible route to the lift has a steep ramp or slope and doors permanently held open.
- The ground, first and second floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 126cm.
- The internal dimensions of the lift are 143cm (width) x 249cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a hearing assistance alarm system and a visual floor indicator.
- Lighting levels were even at the time of the survey.
Lift (Oncology Centre - Lift No. 23)
- The lift surveyed is located in the Oncology Centre.
- The distance from the South East Midlands Oncology Centre Entrance is 14m.
- The most accessible route to the lift has step-free level access and automatic doors.
- The ground and first floor are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 79cm.
- The internal dimensions of the lift are 107cm (width) x 209cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and a visual floor indicator.
- Lighting levels were low at the time of the survey.
