Access Guide
Overview (Northampton General Hospital)
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About
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- This is a hospital with multiple services available.
- Services available in the venue include: Cafe's, convenience shops, restaurants and a pharmacy.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Northampton.
- The nearest bus station is Northampton.
- For the latest travel options and information you can plan your travel using Traveline.info (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include uneven surfaces, manual doors, doors permanently held open, automatic doors and narrow aisles.
- Lower Ground, Ground, Floor 1 and Floor 2 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: a pay phone, Wi-Fi and TV pre-pay machines for patients.
Parking (South Entrance Parking)
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Car Park
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- The car park is located to the left of the South Entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 239cm (width) x 396cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 121cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 39m from the South Entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located within the main hospital building.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located on the left side of the car park.
- There is a dropped kerb without tactile paving from the drop-off point.
Parking (Car Park 1)
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Car Park
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- The car park is located on the south side of the hospital site, in front of South Entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 10 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 254cm (width) x 450cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 139cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 16m from the South Entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the front of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are 3 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 241cm (width) x 460cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app.
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Drop-off Point
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- There is not a designated drop-off point available.
Getting To (Inpatient Physiotherapy)
- Inpatient Physiotherapy is/are located on Level 2 of Area C.
- Access to Inpatient Physiotherapy is via the south entrance.
- Enter via the south entrance and continue ahead.
The lift is located on the right, opposite the information desk.
Take the lift to level 2.
Exit the lift and turn left and then left again.
Continue ahead and Inpatient Physiotherapy is located at the end of the corridor. - There is step free access, via lift, to Inpatient Physiotherapy.
- Inpatient Physiotherapy is approximately 50m from the South Entrance/Cliftonville Entrance lift.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Entrance (South Entrance)
- This entrance is located on the south side of the hospital site.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 171cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open by sliding.
- The width of the opening is 175cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Lift (South Entrance/Cliftonville Entrance Main Lifts - 4/5)
- There is a lift for public use.
- The lift is located down the corridor and to the right as you enter the South Entrance.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 17m (18yd 1ft) from the South Entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is high.
- The clear door width is 131cm (4ft 4in).
- The dimensions of the lift are 163cm x 282cm (5ft 4in x 9ft 3in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- The lifts detailed above also serve the Cliftonville Entrance.
- They are located ahead as you enter the Cliftonville Entrance and to the left.
- The lifts detailed above also serve the Cliftonville Entrance.
Stairs (Area E - Next to Lift No.4 and 5)
- The stairs surveyed are located in Area E, off Hospital Street.
- The lower ground, ground, first and second floor can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are clearly marked and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Department / Service (Inpatient Physiotherapy)
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Department / Service Access
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- Inpatient Physiotherapy is located on the second floor in Area C of the main hospital building.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 202cm.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a consultation room and ambulant toilet facilities for everyone.
- There are 1 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is available from another department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located along the main hospital corridor.
- There are standard toilet facilities within this department/service.
Entrance (Inpatient Physiotherapy)
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Entrance Details
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- This information is for the entrance located beyond the main inpatient physiotherapy department entrance.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 122cm (4ft).
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 95cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 93cm.
Consultation / Treatment Room (Physiotherapy)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Physiotherapy.
- There is level access to the consultation / treatment room.
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located to the left as you enter the Physiotherapy area.
- The shared toilet(s) is/are approximately 21m (22yd 2ft) from the Inpatient Physiotherapy Entrance.
- Inside the venue, there is level access to the shared toilet(s).
- An ambulant toilet with wall mounted grab rails is available.
- Lighting levels in the shared toilets are moderate to good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Main Hospital Building - Areas A, B, C, D, E, F and G link (new tab) - click here.
