Access Guide
Overview (Northampton General Hospital)
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About
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- This is a hospital with multiple services available.
- Services available in the venue include: Cafe's, convenience shops, restaurants and a pharmacy.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Northampton.
- The nearest bus station is Northampton.
- For the latest travel options and information you can plan your travel using Traveline.info (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include uneven surfaces, manual doors, doors permanently held open, automatic doors and narrow aisles.
- Lower Ground, Ground, Floor 1 and Floor 2 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language interpreters can be provided on request.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: a pay phone, Wi-Fi and TV pre-pay machines for patients.
Parking (Car Park 5)
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Car Park
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- The car park is located in the centre of the hospital site, opposite Area Q building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 5 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 269cm (width) x 421cm (depth).
- There are no hatched/marked zones.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 39m from the South East Midlands Oncology Centre Entrance.
- The most accessible route from the Blue Badge parking has steep ramps or slopes and uneven surfaces.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located at the rear of the car park.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are 6 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 229cm (width) x 456cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app.
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Drop-off Point
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- There is not a designated drop-off point available.
Outside Access (Area N - Side Entrance)
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Entrance Details
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- This information is for the entrance located to the left side of the building.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is a door release button when exiting.
- The height of the door release button is 100cm (3ft 3in).
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 138cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is steep.
Opening Times
- Monday 07:30 - 17:00.
- Tuesday 07:30 - 17:00.
- Wednesday 07:30 - 17:00.
- Thursday 07:30 - 17:00.
- Friday 07:30 - 17:00.
- Saturday Closed.
- Sunday Closed.
Getting To (Luke Radiotherapy Centre)
- The Luke Radiotherapy Centre is/are located the Luke Radiotherapy Centre.
- Access to the Luke Radiotherapy Centre is via the Entrance N.
- Enter via CP5 through the side entrance to area N, turn left down the steep corridor and the entrance is located on the left.
- There is ramped/sloped access to the Luke Radiotherapy Centre.
- The Luke Radiotherapy Centre is approximately 90m from the Entrance N.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Entrance
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Entrance Details
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- This information is for the entrance located in N Block.
- The entrance area/door is clearly signed with the name of the service/department.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 124cm (4ft 1in).
- There is a door release button when exiting.
- The height of the door release button is 90cm (2ft 11in).
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 189cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 151cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is steep.
- The lighting levels at the ramp/slope are medium.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is available.
- Dementia friendly signage is not provided.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are varied.
Reception
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Reception
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- The reception point is located to the left beyond the entrance.
- The reception point is approximately 6m (6yd 1ft) from the entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm) .
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- No tables are permanently fixed.
- The waiting room / area does have background music playing.
- There is not a flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Accessible Changing Room
- There are accessible changing rooms available.
- The door opens outwards.
- The door is not push pad activated.
- The width of the door is 86cm (2ft 10in).
- The door is locked by a lever twist.
- The dimensions of the accessible changing room are 141cm x 270cm (4ft 8in x 8ft 10in).
- There is not a lateral transfer space.
- Wall mounted rails are not available.
- There is not a sink.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is not a wheel in shower.
Standard Changing Cubicle / Room
- The changing cubicle/room is located off the main corridor.
- The changing cubicle/room is 11m from the waiting room/area.
- There is step-free access to the changing cubicle/room.
- There is a sliding curtain for access.
- The door(s) is/are single width.
- The width of the door opening is 103cm.
- The type of flooring in the room is vinyl/laminate.
- There is not sufficient space for a wheelchair user to manoeuvre within the cubicle/room.
- There are no seats in the cubicle/room.
- There is a/are coat hook(s) available.
- There is a/are coat hook(s) 152cm from the floor.
- There is a functional emergency alarm in the cubicle/room.
- The lighting levels are good.
- There are similar changing rooms near the other treatment areas.
Consultation / Treatment Room (TR3)
- There is / are 3 consultation / treatment room(s) available.
- The name / number of the room surveyed was; TR3.
- There is level access to the consultation / treatment room.
- There is not a/are not door(s) into the consultation / treatment room.
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is electric.
- A sling is not available.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are adjustable.
Consultation / Treatment Room (Clinic Room 1)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Clinic Room 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are light.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is manual.
- A sling is available.
- The sling is attached by hook and loop.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are bright.
Toilet with Adaptations (Waiting area)
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Location and Access
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- The accessible toilet was out of use at the time of the survey.
- This accessible toilet is located within the waiting area.
- This accessible toilet is approximately 6m (6yd 1ft) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 86cm.
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 160cm x 196cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 106cm from floor level.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 71cm.
- The transfer space is obstructed by a female sanitary bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is high.
- There is not a/are not wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the right.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 151cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 85cm (2ft 9in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 81cm (2ft 8in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 81cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 122cm (4ft).
- The contrast between the towel dispenser and the wall is high.
- There is not a hand dryer.
Toilet with Adaptations
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Location and Access
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- This accessible toilet is located off the main corridor near treatment area.
- This accessible toilet is approximately 20m (21yd 2ft) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The key is not a radar key.
- There is written text and pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens inwards and outwards.
- The door is light.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 86cm.
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 220cm x 199cm.
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 104cm from floor level.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 106cm.
- The transfer space is obstructed by a female sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There are dropdown rails on both sides of the toilet.
- The visual contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with lid) disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 153cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 94cm (3ft 1in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm (2ft 7in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is sensor.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 88cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 117cm (3ft 10in).
- The contrast between the towel dispenser and the wall is high.
- There is not a hand dryer.
Standard Toilet(s)
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Toilet Facilities
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- The shared toilet is located in the waiting area.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 6m from the entrance.
- There is written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 80cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Main Hospital Building Areas A, B, C, D, E, F and G link (new tab) - click here.
- Main Hospital Building Areas N, R, S and T link (new tab) - click here.
