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Maxillofacial Unit and Orthodontics

Northampton General Hospital, Cliftonville, Northampton, Northamptonshire, NN1 5BD

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Access Guide

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Overview (Northampton General Hospital)

Parking (Billing Road - Accessible Parking)

  • Car Park View
    • The car park is located on the north side of the hospital site, off Billing Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 5 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 229cm (width) x 387cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 122cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 11m from the Billing Road Entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for staff and Blue Badge holders only.
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located at the rear of the car park.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
  • Electric Vehicle Charging Points View
    • There are 2 electric vehicle charging points designated for Blue Badge holders.
    • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 229cm (width) x 469cm (depth).
    • The controls for the Blue Badge charging points are not at a suitable height for a wheelchair user.
    • The nozzle holster for the Blue Badge charging points is not at a suitable height for a wheelchair user.
    • The charging points designated for Blue Badge holders require an app.
    • The nearest Blue Badge charging point is 5m from the Billing Road Entrance.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Getting To (Maxillofacial Unit and Orthodontics)

  • Maxillofacial Unit and Orthodontics is/are located in Area R.
  • Access to Maxillofacial Unit and Orthodontics is via the Billing Road Entrance.
  • Enter via the Billing Road Entrance, continue ahead and down the ramp, then turn left and go along the corridor. Turn left at the end of the corridor, go up the ramp and continue to the end of the corridor where Maxillofacial Unit and Orthodontics is located on the left.
  • There is ramped/sloped access to Maxillofacial Unit and Orthodontics.
  • Wayfinding signage is provided.
  • Dementia friendly signage is provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Entrance (Billing Road Entrance)

  • This entrance is located on the north side of the hospital site, off Billing Road.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • There is a key fob/card reader at a height of 125cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 138cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 136cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.

Level Change (Billing Road Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located as soon as you enter from the Billing road entrance.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The lighting levels at the ramp/slope are medium.

Opening Times

  • Monday 08:30 - 17:30.
  • Tuesday 08:30 - 17:30.
  • Wednesday 08:30 - 17:30.
  • Thursday 08:30 - 17:30.
  • Friday 08:30 - 13:30.
  • Saturday Closed.
  • Sunday Closed.

Entrance (Maxillofacial Unit and Orthodontics Entrance)

  • Entrance Details View
    • This information is for the entrance located in Area R.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 117cm (3ft 10in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are heavy.
    • The width of the door opening is 87cm.

Reception

  • Reception View
    • The reception point is located to the right as you enter.
    • The reception point is approximately 3m (3yd 10in) from the Maxillofacial Unit and Orthodontics Entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+) .
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing system is available only on request.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are soft bench seats without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.

Inside Access

  • There is level access once inside.
  • There is a hearing assistance system.
  • The hearing assistance system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the hearing system.
  • This venue does play background music.
  • Motorised scooters are not allowed in public parts of the venue.
  • Wayfinding signage is available.
  • Dementia friendly signage is provided.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.

Consultation / Treatment Room (Treatment Room)

  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • The room does have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are bright.

Consultation / Treatment Room (Treatment Room)

  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • The room does have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are bright.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located ahead as you enter and on the right of the corridor.
    • This accessible toilet is approximately 12m (13yd 4in) from the Maxillofacial Unit and Orthodontics Entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The door is heavy.
    • The width of the accessible toilet door is 92cm (3ft).
    • The dimensions of the accessible toilet are 190cm x 276cm (6ft 3in x 9ft 1in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 120cm (3ft 11in).
    • The lateral transfer space was obstructed at the time of the survey.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and clinical waste disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is a/are coat hook(s).
    • The height of the coat hook is 163cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 108cm (3ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 102cm (3ft 4in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 84cm.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Changing Facilities View
    • Baby changing facilities are available within this accessible toilet.
    • The height of the baby change table once extended is 107cm (3ft 6in).

Standard Toilet(s)

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