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Campbell House

Campbell Square, Northampton, Northamptonshire, NN1 3EB

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Access Guide

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Introduction

  • Services / facilities within the building include adult psychiatry and psychology with counselling, forensic and specialist treatments.

Getting Help and Assistance

  • Hospital staff do receive disability awareness / equality training.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; wheelchairs.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Northampton.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Campbell Square Car Park.
    • The car park is located opposite Campbell House.
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are not available.
    • There is not a designated drop off point.
  • Comments View
    • There is kerbside parking outside the venue; pay at machine, limit 2 hours.

Outside Access

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open automatically (towards you).
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.

Level Change (Entrance Ramp and Steps)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located to the left of the main entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There is a level landing at the top of the ramp.
  • The width of the ramp or slope is 100cm (3ft 3in).
  • The ramp or slope does bypass the step(s).
  • There is a / are step(s) to access this area / service.
  • The step(s) is / are located to the right of the main entrance.
  • There is / are 3 step(s) to the area / service.
  • The step(s) is / are not clearly marked.
  • The step(s) is / are medium.
  • The steps do have handrails.
  • The handrails are on both sides.
  • Comments View
    • Most of the ramp is wider than 150cm but it narrows to 100cm beside the pillars.

Reception

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • There is not a prescription box.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk/counter.

Waiting Room / Area (Ground Floor Waiting Area)

  • There is a waiting room / area.
  • The waiting room / area is 2m (2yd 7in) from the main entrance.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • All chairs are permanently fixed.
  • Chairs with armrests are available.
  • Some chairs with armrests are available.
  • Announcements are in person.
  • The room does have background music playing.
  • Information is available in large print on request and different languages.
  • Information in other languages and formats is available on request.
  • There is a television.
  • Subtitles are not available.
  • Vending machines are not available.
  • There is not a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are bright.
  • Comments View
    • Some bariatric seating is available. All visitors are accompanied to their appointments.
    • Older people and people with mobility difficulties are offered appointments on the ground floor.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Customers cannot charge scooters or wheelchairs at the venue.
  • Route finding signage is available.
  • Some Braille signage is available.
  • Some tactile signage is available.
  • Some pictorial signage is available.
  • The type of flooring in walkways and corridors is vinyl.
  • The lighting levels are bright.

Consultation / Treatment Room

  • There are 15 consultation/treatment rooms available.
  • The room surveyed was Interview Room 1.
  • The consultation / treatment room is 20m (21yd 2ft) from the main reception.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are light.
  • The door opening is 83cm (2ft 9in) wide.
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • There are some chairs with armrests available.
  • A flashing alarm is available.
  • The room does not have background music playing.
  • Lighting levels are adjustable.
  • Comments View
    • There are a number of interview and treatment rooms with different functions.

Consultation / Treatment Room (Clorazil Clinic)

  • There are 1 consultation/treatment rooms available.
  • The consultation / treatment room is 30m (32yd 2ft) from the main reception.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are light.
  • The door opening is 87cm (2ft 10in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is not adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • There are some chairs with armrests available.
  • A hoist is not available.
  • The room does not have background music playing.
  • Lighting levels are bright.

Consultation / Treatment Room (Physical Health Check Room)

  • There are 1 consultation/treatment rooms available.
  • The consultation / treatment room is 20m (21yd 2ft) from the main reception.
  • There is level access to the consultation / treatment room.
  • There are doors into the consultation / treatment room.
  • The main doors open towards you (pull).
  • The doors are single width.
  • The doors are light.
  • The door opening is 87cm (2ft 10in) wide.
  • The type of flooring is vinyl.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is not a chair.
  • A hoist is not available.
  • The room does not have background music playing.
  • Lighting levels are bright.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Comments View
    • There are other floors in the building used for other Health Authority administrative functions. They are not accessible to people without a staff pass.

Lift

  • There is a lift for public use.
  • The lift is located to the left of the ground floor waiting area.
  • The lift is 35m (38yd 10in) from the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 93cm (3ft 1in).
  • The dimensions of the lift are 135cm x 140cm (4ft 5in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Waiting Room / Area (First Floor)

  • There is a waiting room / area.
  • The waiting room / area is 10m (10yd 2ft) from the 1 floor lift.
  • There is level access into the waiting room / area.
  • There are not doors into the waiting room / area.
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • All chairs are permanently fixed.
  • Chairs with armrests are not available.
  • Announcements are in person.
  • The room does not have background music playing.
  • Information is available in Braille on request, large print on request, and different languages.
  • Information in other languages and formats is available on request.
  • There is not a television.
  • Vending machines are not available.
  • There is not a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are bright.

Consultation / Treatment Room (Treatment Room)

  • There are 15 consultation/treatment rooms available.
  • The room surveyed was Treatment Room (Psychotherapy).
  • The consultation / treatment room is 25m (27yd 1ft) from the 1 floor clinic waiting room.
  • There is level access to the consultation / treatment room.
  • There are not doors into the consultation / treatment room.
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair is not adjustable.
  • There are some chairs with armrests available.
  • The room does not have background music playing.
  • Lighting levels are adjustable.

Therapy Rooms

  • An Occupational Therapy activity room and assessment kitchen are available and a Sensory Therapy room which incorporates a water bed with a hoist available if required.
  • All treatments are specific to the individual and appropriate arrangements are made for full access.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is located in the stair/lift lobby.
    • This accessible toilet is approximately 18m (19yd 2ft) from the main etrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The door is heavy.
    • The width of the accessible toilet door is 93cm (3ft 1in).
    • The dimensions of the accessible toilet are 150cm x 180cm (4ft 11in x 5ft 11in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 104cm (3ft 5in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • There are similar accessible toilet faciities in the lift lobby on each floor.

Standard Toilet(s)