Access Guide
Getting To (Urgent Care and Assessment Team)
- The most accessible route from the visitor car park has uneven surfaces.
- Access to the Urgent Care and Assessment Team is via the Dryland Block entrance.
- There is not a drop-off point at this entrance.
- The Urgent Care and Assessment Team is located to the left as you enter the Dryland Block.
- The Urgent Care and Assessment Team is approximately 2m from the Dryland Block entrance.
- As you enter the Dryland Block, the Urgent Care and Assessment Team is located to the left.
- Internally the most accessible route has step-free level access.
- There are resting areas along the route.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- View more information on getting to and around the hospital (opens new tab)
Parking (Visitors Car Park)
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Car Park
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- The car park is located on the left side of the hospital grounds.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 482cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 125cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 70m from the Main Reception entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- There is a maximum stay of 1.5 hours.
To extend your stay, input your vehicle registration into one of the touch screens located throughout the hospital.
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Electric Vehicle Charging Points
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- There are 5 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 232cm (width) x 410cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app or tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located on the left side of the visitors car park.
Entrance (Dryland Block Entrance)
- This entrance is located at the front of the Dryland Block, on the left side of the hospital grounds.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is an intercom at a height of 133cm.
- There is a key fob/card reader at a height of 112cm.
- There is a single manual door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 93cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is a push pad or push button to exit at a height of 109cm.
- There is a second single manual door.
- The second door opens towards you.
- The width of the opening is 86cm.
- The second door has a high visual contrast.
- There is step-free level access as you enter.
- Access from directly in front of the entrance is via a steep ramp.
Department / Service (Urgent Care and Assessment Team)
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Location and Access
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- The Urgent Care and Assessment Team is located to the left as you enter the Dryland Block.
- View information on opening times.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There is an intercom at a height of 145cm.
- There is a key fob/card reader at a height of 108cm.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 84cm.
- There is a push pad or push button to exit at a height of 110cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include manual doors.
- The walls and floor have a high visual contrast.
- There is no (or very little) background noise in this area.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Facilities and Services
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- There are 5 consultation/medical rooms available.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The following facilities are available for patients: a toilet with adaptations and standard toilets.
- The toilets are located outside the department.
Toilet and Changing Facilities (Dryland Block)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located along the corridor past the Urgent Care and Assessment Team entrance.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free toilet facilities are located along the corridor past the Urgent Care and Assessment Team entrance.
Reception (Urgent Care and Assessment Team Reception)
- The reception is located ahead and to the right as you enter the Urgent Care and Assessment Team department.
- The distance from the Urgent Care and Assessment Team department entrance is 4m.
- There is step-free level access to reception.
- The height of the reception desk is 73cm.
- There is not a lowered section at the desk.
- The reception has glazed screens.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
Consultation / Medical Room (Sunflower Assessment Room)
- There are 3 consultation/medical rooms available.
- The room surveyed was; Sunflower Assessment Room.
- The room is located at the front of the Urgent Care and Assessment Team corridor, on the right.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 74cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: armchairs.
- Furniture available in the room includes: desks.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- The height of the key card reader is 105cm high.
The exit button is 102cm high.
Consultation / Medical Room (Lavender Assessment Room)
- There are 3 consultation/medical rooms available.
- The room surveyed was; Lavender Assessment Room.
- The room is located at the front of the Urgent Care and Assessment Team corridor, on the right.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 74cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and armchairs.
- Furniture available in the room includes: coffee tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- The height of the key card reader is 106cm high.
The exit button is 105cm high.
Consultation / Medical Room (Clinic Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Clinic Room.
- The room is located at the front of the Urgent Care and Assessment Team corridor, on the left.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- The height of the hand sanitiser is 134cm.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 195cm.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- The furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- The height of the key card reader is 107cm high.
The exit button is 105cm high.
Toilet with Adaptations (Dryland Block - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located along the corridor past the Urgent Care and Assessment Team entrance.
- The distance from the Urgent Care and Assessment Team entrance is 12m.
- The most accessible route to the toilet has step-free level access, doors permanently held open and narrow walkways.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 84cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 174cm (width) x 169cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 89cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a medium visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 92cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 107cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
