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Main Reception - St Mary's Hospital

London Road, Kettering, Northamptonshire, NN15 7PW

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Access Guide

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Overview (St Mary's Hospital)

  • About View
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via slope at the most accessible entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: There is a slight and a steep ramp to access the ADHD and Aspergers Team.
    • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • British Sign Language interpreters can be provided on request.
    • Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: Wi-Fi.

Toilet and Changing Facilities (Main Reception)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located halfway along the Main Reception corridor, on the left.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free toilet facilities are located along the corridor on the left side of the Main Reception building.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptations.

Parking (Visitors Car Park)

  • Car Park View
    • The car park is located on the left side of the hospital grounds.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 482cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 125cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 70m from the Main Reception entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
    • There is a maximum stay of 1.5 hours.
      To extend your stay, input your vehicle registration into one of the touch screens located throughout the hospital.
  • Electric Vehicle Charging Points View
    • There are 5 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 232cm (width) x 410cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • The charging points require an app or tap and pay (contactless payment).
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located on the left side of the visitors car park.

Parking (Main Reception Parking)

  • Car Park View
    • The car park is located in front of the Main Reception building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 233cm (width) x 490cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 128cm.
    • The nearest designated bay is 15m from the Main Reception entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
  • Charges and Restrictions View
    • This car park is for staff, visitors and Blue Badge holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
    • There is a maximum stay of 1.5 hours.
      To extend your stay, input your vehicle registration into the touch screen located to the left as you enter the Main Reception building.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located to the right of the Main Reception entrance.

Entrance (Main Reception Entrance)

  • This entrance is located at the front of the Main Reception building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 137cm.
  • The height of the hand sanitiser is 102cm.
  • There are double automatic doors at this entrance.
  • The doors open away from you.
  • There is a push pad at a height of 95cm.
  • The width of the opening is 135cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second single automatic door.
  • The second door opens away from you.
  • The push pad for the automatic doors is at a height of 106cm.
  • The width of the opening is 95cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 85cm.
  • There is step-free level access as you enter.

Reception (Main Reception)

  • The reception is located to the left as you enter the Main Reception building.
  • The distance from the Main Reception entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 78cm.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 78cm to 95cm from the floor.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • Furniture available in this area includes: coffee tables.

Eating and Drinking (Café Vie)

  • Café Vie is located at the rear of the Main Reception building.
  • The most accessible route has step-free level access and narrow walkways.
  • There is step-free level access into this area.
  • Location and Access View
    • The width of the opening is 94cm.
  • Service View
    • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus are handheld, wall-mounted and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, nut allergy, vegetarian and vegan.
    • The following are available: takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located at the rear of the café.
    • There is step-free level access to the counter.
    • The height of the counter is 91cm.
    • There is not a lowered section at the counter.
    • The counter has windows.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
    • Furniture available in this area includes: tables and high tables.
    • The tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Getting Around (Main Reception)

  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: There is a slight and a steep ramp to access the ADHD and Aspergers Team.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • Some flooring is shiny.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located halfway along the Main Reception corridor, on the left.
    • The distance from the Main Reception entrance is 15m.
    • The most accessible route to the toilet has step-free level access and narrow walkways.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 262cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 99cm (from the side of the toilet pan).
    • There is a push button flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 99cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 108cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 93cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 156cm from the floor.
    • The height of the baby change facility when in use is 89cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.