Access Guide
Overview (St Mary's Hospital)
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About
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- This is a multi-functional hospital with many services available.
- Facilities available in the venue include: Café Vie.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Kettering train station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: There is a slight and a steep ramp to access the ADHD and Aspergers Team.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (Main Reception)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located halfway along the Main Reception corridor, on the left.
- The toilet with adaptations has a right hand transfer space.
- The male and female step-free toilet facilities are located along the corridor on the left side of the Main Reception building.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Parking (Visitors Car Park)
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Car Park
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- The car park is located on the left side of the hospital grounds.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 482cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 125cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 70m from the Main Reception entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope and uneven surfaces.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- There is a maximum stay of 1.5 hours.
To extend your stay, input your vehicle registration into one of the touch screens located throughout the hospital.
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Electric Vehicle Charging Points
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- There are 5 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 232cm (width) x 410cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app or tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located on the left side of the visitors car park.
Parking (Main Reception Parking)
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Car Park
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- The car park is located in front of the Main Reception building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 233cm (width) x 490cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 128cm.
- The nearest designated bay is 15m from the Main Reception entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is free for all users.
- Clearly presented parking signs are available.
- There is a maximum stay of 1.5 hours.
To extend your stay, input your vehicle registration into the touch screen located to the left as you enter the Main Reception building.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the right of the Main Reception entrance.
Entrance (Main Reception Entrance)
- This entrance is located at the front of the Main Reception building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is an intercom at a height of 137cm.
- The height of the hand sanitiser is 102cm.
- There are double automatic doors at this entrance.
- The doors open away from you.
- There is a push pad at a height of 95cm.
- The width of the opening is 135cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second single automatic door.
- The second door opens away from you.
- The push pad for the automatic doors is at a height of 106cm.
- The width of the opening is 95cm.
- There is a small lip on the threshold of the opening.
- The second door has a low visual contrast.
- There is a push pad or push button to exit at a height of 85cm.
- There is step-free level access as you enter.
Reception (Main Reception)
- The reception is located to the left as you enter the Main Reception building.
- The distance from the Main Reception entrance is 2m.
- There is step-free level access to reception.
- The height of the reception desk is 78cm.
- The reception has glazed screens.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 78cm to 95cm from the floor.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: coffee tables.
Eating and Drinking (Café Vie)
- Café Vie is located at the rear of the Main Reception building.
- The most accessible route has step-free level access and narrow walkways.
- There is step-free level access into this area.
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Location and Access
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- The width of the opening is 94cm.
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Service
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- This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menus are handheld, wall-mounted and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, nut allergy, vegetarian and vegan.
- The following are available: takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located at the rear of the café.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a lowered section at the counter.
- The counter has windows.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
- Furniture available in this area includes: tables and high tables.
- The tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Getting Around (Main Reception)
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: There is a slight and a steep ramp to access the ADHD and Aspergers Team.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- Some flooring is shiny.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located halfway along the Main Reception corridor, on the left.
- The distance from the Main Reception entrance is 15m.
- The most accessible route to the toilet has step-free level access and narrow walkways.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 262cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 99cm (from the side of the toilet pan).
- There is a push button flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 99cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 108cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 93cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 105cm and 156cm from the floor.
- The height of the baby change facility when in use is 89cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
