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One Willow Close LD Inpatients Respite

1 Willow Close, Upton, Northampton, Northamptonshire, NN5 4GL

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Access Guide

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Introduction

  • Services / facilities within the building include Bedrooms, lounge, dining, sensory room, bathrooms.
  • Comments View
    • A respite centre for adults with learning disabilities and complex health needs.
    • The One Willow Close has six regular beds and offers a specialist Short Breaks service tailored to the needs of the person, their families and their carers.

Getting Help and Assistance

  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • Mobility aids are available to help patients move around and include; mobile hoists and hoist slings.
  • To obtain mobility aids please contact staff.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Northampton.

Parking

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 340cm x 470cm (11ft 2in x 15ft 5in).
  • The nearest Blue Badge bay is 9m (9yd 2ft) from the main entrance.
  • The furthest Blue Badge bay is 12m (13yd 4in) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are uneven surfaces.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located to the front of the building.
  • There is not level access into the venue.
  • There is a bell at this entrance.
  • The bell is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are light.
  • The width of the door opening is 120cm (3ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is / are double.
    • The door(s) is / are heavy.
    • The width of the door opening is 120cm (3ft 11in).
  • Comments View
    • The height of the bell is 150cm.
    • Second set of doors are held open.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the entrance.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • Wayfinding signage is available.
  • Some pictorial signage is available.
  • The type of flooring in walkways and corridors is carpet and vinyl/laminate.
  • The lighting levels are varied.

Inpatient Accommodation (Bedrooms)

  • Accessible accommodation is available in this building/area.
  • There are 6 bedrooms, all on the ground floor with ceiling hoists.
  • The inpatient accommodation surveyed was Bedroom 1.
  • The door opening width for the flat/room surveyed is 75cm+.
  • The flat/room surveyed did not have an accessible bathroom.
  • There is room for a wheelchair user to manoeuvre in the flat/room surveyed.
  • The type of flooring in the flat/room surveyed is vinyl/laminate.
  • The colour contrast between the walls and floor in the flat/room surveyed is high.
  • There are ceiling hoists in each room. There are no flashing fire alarm beacons installed.

Room / Area (Sensory Room)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Sensory Room.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 78cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist is available.
  • The hoist is powered overhead.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • The room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are medium.

Day Room / Lounge Area

  • There is a day room/lounge area.
  • The day room/lounge area is approximately 4m from the Entrance.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 80cm (2ft 7in).
  • The type of flooring is carpet.
  • There is a space for a wheelchair user to manoeuvre.
  • There is a mixture of seating with and without armrests.
  • No chairs are permanently fixed.
  • Some tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.
  • Comments View
    • There are two identical doors onto the lounge, there are only coffee tables in this room.

Room / Area (Dining Room)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Dining Room.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are heavy.
  • The width of the door opening is 83cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist is available.
  • The hoist is powered overhead.
  • A sling is available.
  • The sling is attached by hook and loop.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • The room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are medium.

Accessible Bathroom

  • Accessible bathroom facilities are available.
  • There is/are 2 accessible bathroom(s) in this unit.
  • There is/are 1 accessible bathroom with a wheel in shower and 1 with a bath.
  • Location and access View
    • It was possible to access the bathroom during the survey.
    • The bathroom is unisex.
    • The bathroom is not for the sole use of disabled people.
    • There is pictorial signage on or near the accessible bathroom door.
    • The accessible bathroom is 10m (10yd 2ft) from the main entrance.
    • There is level access to the accessible bathroom.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the door is 115cm (3ft 9in).
    • The door weight is light.
    • The dimensions of the bathroom are 400cm x 390cm (13ft 1in x 12ft 10in).
    • The bathroom has a non-slip floor.
    • The bathroom does have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
    • There is a functional emergency alarm available.
    • There is a push button style of alarm.
    • Disposal facilities are available.
    • There is not a coat hook.
  • Position of fixtures View
    • Wall mounted grab rails are not available for the toilet.
    • The height of the toilet seat above floor level is 48cm ().
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 140cm (4ft 7in) high.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin height is 78cm (2ft 7in).
    • The tap type is push.
    • There is not a mixer tap for the wash basin.
    • There are mirrors in the accessible bathroom.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath details View
    • There is a bath.
    • The height of the side of the bath from floor level is 77cm (2ft 6in).
    • The height is adjustable.
    • A hoist is available.
    • The tap type is push.
    • There is a mixer tap.
    • There is not a shower over the bath.
    • There are not wall mounted handrails available for the bath.
  • Wheel in shower details View
    • There is not a wheel in shower.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is a height adjustable chair and bed available.
    • There is a ceiling track hoist.

Accessible Bathroom

  • Accessible bathroom facilities are available.
  • There is/are 2 accessible bathroom(s) in this unit.
  • There is/are 1 accessible bathroom with a wheel in shower and 1 with a bath.
  • Location and access View
    • It was possible to access the bathroom during the survey.
    • The bathroom is unisex.
    • The bathroom is not for the sole use of disabled people.
    • There is pictorial signage on or near the accessible bathroom door.
    • The accessible bathroom is 17m (18yd 1ft) from the main entrance.
    • There is level access to the accessible bathroom.
  • Features and dimensions View
    • A key is not required for the accessible bathroom.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the door is 110cm (3ft 7in).
    • The door weight is light.
    • The dimensions of the bathroom are 340cm x 380cm (11ft 2in x 12ft 6in).
    • The bathroom has a non-slip floor.
    • The bathroom does have an unobstructed minimum turning space of 150cm x 150cm in front of the toilet seat.
    • There is a functional emergency alarm available.
    • There is a push button style of alarm.
    • Disposal facilities are available.
    • There is not a coat hook.
  • Position of fixtures View
    • Wall mounted grab rails are not available for the toilet.
    • The height of the toilet seat above floor level is 44cm ().
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 140cm (4ft 7in) high.
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin height is 78cm (2ft 7in).
    • The tap type is push.
    • There is not a mixer tap for the wash basin.
    • There are mirrors in the accessible bathroom.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
  • Bath details View
    • There is not a bath.
  • Wheel in shower details View
    • There is a wheel in shower.
    • The shower head height is adjustable.
    • The shower control type is twist/turn.
    • A shower chair is available.
    • There are not handrails available for the shower.
  • Colour contrast and lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • There is a ceiling track hoist and adjustable bed.

Standard Toilet(s) (Staff)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located to the right as you enter.
    • The shared toilet(s) is/are approximately 8m (8yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • An ambulant toilet with wall mounted grab rails is not available.
    • Lighting levels in the shared toilets are moderate to good.